Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,536 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,536 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The price of the items were high compared to other places found after order although the delivery is much faster and the sizes are slightly small for the size selected.”

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Posted 4 years ago

“Delivery fee was too expensive I think.”

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Posted 4 years ago

“2 boxes of cakes whose expiry date was not exceeded were inedible because they were rancid.”

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Posted 4 years ago

“Love the products, never had an issue until this order a CD I bought was smashed not happy at all and still am waiting for a reply back.”

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Posted 4 years ago

“I was expecting a better frame”

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Posted 4 years ago

“Still waiting for return procedure for incorrect item to exchange for correct item ,not clear so far from you. Would like to have this corrected before Christmas.”

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Posted 4 years ago

“Some of the products were really good whilst others looked cheap”

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Posted 4 years ago

“Products are nice and prices good but slow delivery and when part of order missing customer service was slow and not helpful with notifying me of missing item or refund.”

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Posted 4 years ago

“What I bought ,I'm delighted with but still waiting on the other half of my order”

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Posted 4 years ago

“You have a good selection of gift items, shipping is prompt, but prices are a little high, and customer service could be improved. I greatly enjoy shopping at your stores in person, and can't wait to visit Dublin and see you again.”

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Posted 4 years ago

“I am overall happy with my recent orders except on the last one I had written to you rgd 1 item that I was not happy with and I never received a reply.”

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Posted 4 years ago

“Hello, I receive my order, but I'm dissapointed because: First of all I expected to receive a material bag with sheeps as the one I bought directly from your shop, in Ireland, last year, but now I received a plastic one: Wacky Woolies Sheep Ireland Design Fold - Up Shopper Bag With handles... and I coudn't find in the details that the type of material... attached is a photo with the 2 bags... And also I expected the chocolate from Butlers Truffles With Irish Whiskey In Tapered Box 300G to be more fresh...attached is a photo.”

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Posted 4 years ago

“I ordered 2 items, and am slightly disappointed, 1st the hat, I have a big head, as there was no actual measurements but the I chose large, which turned out to be huge, I think it might have just about fit the elephant man, 2nd I ordered some Guinness glasses,I only received 2 of the 4I ordered, a I love a pint, and being in lock down it seems that the only place I can have a beer is at home. Now, sending glasses through the mail, only wrapped in a single sheet of newspaper, well let's say they turned up as a pile of sand, smashed to smithereens. It took 6 weeks to get the original order, and only 2 weeks to get the replacement. Well my fat headed Dad is wearing the hat and I am happily drinking out of the new glasses. If only the 1st delivery was as good as the second I would give you 5 stars.”

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Posted 4 years ago

“I have already sent an email, but again this is my second time to order from Carrolls. It is the second time I have ordered two separate items in the one order. It is the second time that the two items arrived separately. Every time the items are perfect, but the gift is never complete when it first arrives which is frustrating for the sender and confusing / disappointing for the recipient.”

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Posted 4 years ago

“Prompt delivery, good prices only downside was damaged packaging.”

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Posted 4 years ago

“The product was great, the speed of service great, the packaging shocking! A pair of stud earrings came in a box that would fit bread bin. Not a great attitude in a world where packaging should be reduced!”

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Posted 4 years ago

“Great price terrible delivery times”

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Posted 4 years ago

“The shipping was so high I paid three times the cost. So it will be a long time before I buy anything else. I liked the product though.”

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Posted 4 years ago

“I've bought several gifts and had them delivered to friends in Lithuania mail is a little slow from Ireland atm with ongoing pandemic”

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Posted 4 years ago

“Hi, It was a Great item, lovely top, and very fast delivery. Only downside was the fact that the Top came with a huge security tag attached, which meant I couldn't wear the top until i found somewhere that was able to remove the top, whilst showing paperwork to prove it wasn't stolen.”

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Posted 4 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,536 reviews