Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,631 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,631 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a package for a family member in Canada on the 6th of December and it still has not been delivered ... Order number car00485761. I got the following response from you . Your tracking number is LX303381690IE and I can see it is still in transit on Canada Post website. They have had severe delays there over Christmas. What would you like us to do at this point as it will likely arrive in the next few days? The recipient in Canada has followed up with Canada post . I have attached their reply. I would appreciate that this matter is cleared up as soon as possible. George”

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Posted 4 years ago

George - I have sent you a private message with your tracking details as I can see it is in transit with Canada Post Thanks, Dara

Posted 4 years ago

“Don’t order from Carroll’s unless you want to be disappointed.”

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Posted 4 years ago

“My gift hasn't been delivered”

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Posted 4 years ago

Annette - Your package has been lost in transit with Fedex. I will drop you a private message so as we can sort this for you Regards, Dara

Posted 4 years ago

“It was never received”

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Posted 4 years ago

“the parcel never arrived and i received no refund”

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Posted 4 years ago

“One of the items ordered never arrived”

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Posted 4 years ago

Hi Paul - Apologies, I understand the pint glass was missing and you were in touch with our customer care team,. This has now been resent to you. Regards, Dara

Posted 4 years ago

“i ordered early december some chocolate bombe that were supposed to be a part of a Christmas gift. it shipped on december 14th but after that a never had any update on where my package was. It is december 30th and i still never got my order, and still no updates. i would like a refund.”

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Posted 4 years ago

“I asked a pint glass with something printed on it, paid extra for that but they sent a regular Guinness glass”

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Posted 4 years ago

“i never got my order and it says it was delivered so i give -10982001 stars”

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Posted 4 years ago

“Hi my gift never got to evan Can someone please contact me 0868354608”

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Posted 4 years ago

“I never get my order. And In the website said I will receive it in a week, it’s been more than a month”

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Posted 4 years ago

“After sale very poor,returned item and still have not got got refunded”

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Posted 4 years ago

“Very disappointed, I ordered a gift for a Christmas present to Australia , I ordered it 3 weeks before with 10-12 days delivery and as of the 27th December it's still not here ,”

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Posted 4 years ago

“Absolutely terrible customer service. I couldn't be more disappointed as a fellow Carroll. My order was incomplete and then no replacement or refund, even though I was asked what I wanted to do about your error!!! No further replies to my recent emails at all.... nothing!!! Awful!!”

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Posted 4 years ago

“Address was incorrect. It was correct on order. Product was sent back in a day to Ireland. I never received the order.”

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Posted 4 years ago

“Never received my order.”

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Posted 4 years ago

“I ordered my monopoly set on the 28th of November expecting it to be delivered before Christmas. After countless calls and not being able to get through, I eventually managed to reach someone who told that I picked collection option which is not the case. They told me on the 18th of December that they would send it out but still have not received it”

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Posted 4 years ago

“I would write a review if my order had been delivered it’s now 3 weeks ans I am waiting fir a reply so now we are on Xmas eve ??? So my order will not be delivered fir Xmas 🎄 very disappointed !!!!!”

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Posted 4 years ago

“I still haven't received half of my order. I believe there is a shipping cost holding it up. Please check on it for me again.”

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Posted 4 years ago

“My business partner never received a parcel! I paid order 28th of November! And nothing so far ! It must be a joke ! No Christmas present in time”

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Posted 4 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,631 reviews