Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,631 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,631 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't received my gift yet and it's for Christmas for my son-in-law that is from Ireland!!!!”

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Posted 4 years ago

“I never received my order. Ordered on November 27th, shipped on the 30th. It is now Dec. 21st and got a request to rate Carrolls. The tracking goes as far as Dubin on Dec. 14th so I gave it a week to get here. I just sent a message to Carrolls today.”

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Posted 4 years ago

“You have asked me to review when the product has yet to be delivered!!! I ordered on the 3rd of December it is now the 21st!!!”

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Posted 4 years ago

“Never received it 1st time or the second. Asked for a refund.”

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Posted 4 years ago

“Still haven't received after over a month”

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Posted 4 years ago

“Can I track my item I've tried to contact you with no success you have not returned any of my emails anything”

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Posted 4 years ago

“I wrote them an email about not receiving my package I had no response.”

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Posted 4 years ago

“order placed 11/27/21 not yet received as of 12-18-21”

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Posted 4 years ago

“Ordered cardigan and gave postcode as IV36 2SA which is in Highlands but parcel went to USA!!!!”

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Posted 4 years ago

“Still have not recieved my order yet and no reply to the email I sent asking when it would arrive. I never recieved a tracking number. When I asked for help i recieved no response.”

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Posted 4 years ago

“I have not received it yet. Please check shipping. I need it by Christmas!!!”

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Posted 4 years ago

“I have yet to receive my item so am very happy so far. I have been told it is lost and my order information could not be located.”

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Posted 4 years ago

“Well as of right now my packages are set to be sent back to you, because you did not provide the information to customs. Thanks for ruining my Christmas. I will remember this in the future. I can not review your product, when I have not received them. I can not believe this, I have to give you a star to get my review submitted! I HAVE NOT RECEIVED ANY PRODUCT! BECAUSE YOU HAVE NOT SUBMITTED THE PROPER PAPERWORK!!!”

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Posted 4 years ago

“Dont buy from this company, they take your money, lose your order and then say 'cant process a refund as their accounts system is down', no apology and stole my money. I have chased several times and I have seen the back of my money - Theives”

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Posted 4 years ago

“I purchased 2packs of Bailey’s hot chocolate bombes. The packs were crushed and the bombes were all broken. The box they were shipped in was packed very well and cushioned. I have to assume the were put into the box already damaged. Very disappointed. Were purchased to be a Christmas gift. They are unuseable.”

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Posted 4 years ago

“Product showed up crumbled. Offered refund. Still waiting.”

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Posted 4 years ago

“I havn't received my package yet. I ordered it Nov.16th. I;ve been tracking it and the post office said its been everywhere except here. They sent it to an address in New Jersey and I live in Tennessee. Now i've learned that it has been sent back to the sender. It was an anniversary present for my wife which didn't arrive. Now i'm hoping it will be here Christmas but i'm very doubtful.”

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Posted 4 years ago

“I love buying presents for my students through your website. I was very disappointed recently when I tried to order a birthday present and your website collapsed. I sent someone to buy the present in the store and today, three presents arrived that I didn’t order.”

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Posted 4 years ago

“I have not received my package”

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Posted 4 years ago

“Bought chocolate bombs for stocking stuffers and all were damaged / broken won’t do that again”

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Posted 4 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,631 reviews