Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,635 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

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“Good choice of Irish gifts and promot delivery”

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Posted 3 years ago

“Selected U.K. shipping, way before the Christmas cut off dates, item was accidentally shipped to the United States, tracking still says it’s there even weeks after, Said I would be offered a refund which I agreed to, week later no response and no refund.”

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Posted 3 years ago

Hi there, I am so sorry to hear this. Unfortunately postal disruptions are out of our control. I can see you were in touch with our team and your refund was processed on 29th December. Sincerest apologies for any inconvenience. Kind regards, Customer care.

Posted 3 years ago

“very nice gifts”

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Posted 3 years ago

“Good service. Prices competitive. two packages ordered arrived punctually and safely at the overseas destination.”

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Posted 3 years ago

“I ordered 3 items as a Christmas gift for my nephew and one item arrived broken. Due to postal strikes I didn’t think the replacement would arrived in time for Christmas but to my surprise it arrived on Christmas Eve. Well done Carroll’s for getting the replacement sent out so quickly”

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Posted 3 years ago

“Very happy with the products I ordered from Carrolls and the timely delivery!! Everything was just as described and everyone loved the quality.”

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Posted 3 years ago

“The poncho jumper I bought is beautiful, soft and warm. I love it. It arrived on time at my house and I am very happy with it. I will be happy to buy from carrolls again.”

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Posted 3 years ago

“Fast, efficient service.”

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Posted 3 years ago

“I am still waiting on my order so cannot give a review.”

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Posted 3 years ago

Hi Bridget, I am sorry to hear that your order has not arrived. A member of our team will be in contact soon to help resolve the issue. Apologies for any inconvenience. Kind regards, Customer Care.

Posted 3 years ago

“My wife loves Butlers Chocolates and every Christmas, I order her some from Carrolls. They always arrive on time and are very much enjoyed.”

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Posted 3 years ago

“Very good value and service”

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Posted 3 years ago

“Really helpful are extremely fast delivery”

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Posted 3 years ago

“Absolutely delighted with my products the jumper I got for my partner was beautiful great quality and the size was perfect..he loved the fit and colours said it was one of the best fitting jumpers he got in a long time…Excellent service and delivery I would highly recommend them..”

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Posted 3 years ago

“Fantastic delivery was so quick item was perfect”

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Posted 3 years ago

“Eficientes.”

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Posted 3 years ago

“My gift arrived as expected. I was very impressed with the fast delivery time.”

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Posted 3 years ago

“Not sure if everything was delivered as I had to order another item as one was out of stock”

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Posted 3 years ago

“Easy to order and quick delivery despite the time of year and postal strikes etc”

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Posted 3 years ago

“I’m so glad we found Carroll’s online and we’re able to get Butlers hot chocolate to the Uk. My husband used to work in Dublin and bring it home to me, but since he stopped working there we had been unable to get hold of it. Thank God for Carroll’s I say! It was easy to order, and delivery was quick. Thank you so much, I will be back again. 😊”

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Posted 3 years ago

“Perfect, thank you.”

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Posted 3 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,635 reviews