CARZ Glasgow Reviews

Name: CARZ Glasgow
Address: 500 Hillington Road, Glasgow, Glasgow
Rating: 4.73

4.7 Rating 8,169 Reviews

96 %

of reviewers recommend CARZ Glasgow

Company Reviews

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Phone:

0141 3751 444

Email:

sales@petervardy.com

Location:

500 Hillington Road, Glasgow
Glasgow
G52 4XA

CARZ Glasgow 5 star review on 19th August 2021

Anonymous

Anonymous // 01/01/2019

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“Okay to start with, the sales person Alan Mcmillan was good on his part as he did well to introduce the car to me and accomodate my requests. I eventually went on to purchase a 2013 Volvo V40 cross country lux from them with requests for the car to be cleaned up when collected. There were minor scratches at the back of the car (probably due to dog scratches) which I pointed out to them and I was promised that it would get cleaned, polished and fixed up before delivery. I deducted that the previous owner must have been a dog owner as the car also had the smell of a dog's prescence. My girlfriend and I also found traces of dog fur in the car boot and between the seats which supports our guesses. Alan also agreed that there might have been a dog in the car, and the previous owner had a dog. I was still keen in getting the car provided Peter Vardy would clean up the car and get rid of the scratches at the back of the car as much as possible. Alan assured me that it would be polished and it'll look "as good as new". I was actually reluctant to make a payment before having them cleaned it up, however after much reassurance I agreed. I also requested the car to be delivered to my address and they were more than happy to do so for me. But little did I know....getting them to deliver my car to my address which is no more than 3 miles away would resulted in me getting the bad end of the deal. I was promised "a full tank" on arrival of the car as a payment of £40 had to be made before hand to the for filling your tank for you. However, when the car arrived, Alan was quick to leave and did not even wait for me to do any checks on the car. When I got into the car and turned the engine on, he had already left. However the fuel was only 1/3 full. I was baffled and felt cheated. Such a renowned company but having such poor standards of customer care post sales makes me lose my confidence in Peter Vardy. I immediately phoned Alan about this and he told me that was what £40 of diesel gets me. However, I have recently refilled my fuel for the first time and I experimented filling my tank with £40 worth of fuel. Guess what. £40 worth of diesel managed to filled my tank from 1/8 to full. So, £40 worth of fuel my ass Peter Vardy. Such scammers and cheats should not be allowed in the sales business. Oh and as for the cleanliness of the car, dog fur still present, smell still present, scratches still visible like nothing was done. All i can say is, Peter Vardy takes your money and run. I'd suggest everyone to run before they do from you (with your money that is...). Now I'm just worried that the extra 2 years warranty I purposefully bought with confidence on top of my car wouldn't hold up too if something would happen. [POST INCIDENT Review] My complaint went through and I am please to say that Peter Vardy has helped resolve this issue in a professional manner. They apologised for the experienced and refunded the £40 fuel I paid initially. Alan Mcmillian personally came to pick up my car and made sure a valet was done for the car again. He also made sure I was happy and please with the outcome before leaving. I'm thankful and glad how this all turned out eventually and I would definitely now recommend Peter Vardy to others.”

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Posted 9 years ago

“The service was great. The salesman was very nice and gave us all that we needed to know. When collecting the car, the personal touches made were so nice. I would certainly go back to peter candy without a doubt.”

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Posted 9 years ago

“The staff especially ROBBIE were very friendly and courteous.Iwas treated very well by all.Robbie made the choosing of a car much simpler than having to walk round the whole showroom.thouroughly pleased with the car and service given to me.thank you.”

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Posted 9 years ago

“The customer service was brilliant, everyone was really friendly and I got what i wanted.”

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Posted 9 years ago

“Very friendly staff , didnt pressure you to look at othrr cars etc ,where there when needed them to ask questions .”

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Posted 9 years ago

“I was very happy with the customer service at peter vardy and felt the salesman took the time to find out exactly what I wanted and showed me the deals I could afford.”

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Posted 9 years ago

“Got a car in a bad state on delivery went to get mini valet and when pulled back seat out it was mould shouldn't have to bring the car back for you'd to solve this that should all be checked before I get the car I have nothing against the salesman he was brilliant with me”

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Posted 9 years ago

“The salesman Derek was great at sorting a deal suited to me. He was very helpful and went to great lengths to help me.”

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Posted 9 years ago

“I love my car!!!”

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Posted 9 years ago

“I dealt with Michael Collins initially and before I met him I was emailed a video made by him.This was very helpful as I then knew who I was going to be meeting during my appointment.I felt he listened to me and was very professional throughout the whole process. When I went in to pick the car up I dealt with Colin and again he was very professional and gave me a good tour of my new car. I really enjoyed the whole experience and so did my daughter as she was able to have ice cream and we both loved the unveiling of my new car. I would most definitely recommend The Car Store.”

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Posted 9 years ago

“Were so helpfull from i first walk in the store. Didnt constantly walk about with me let me look about then came back and forth too see if i needed a hand with anything. Think the guy that helped me was called craig dick was actual so so helpful n would recommend him to anyone!”

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Posted 9 years ago

“John made the full buying process smooth and helped me get a great HP deal for my car.....which I love.”

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Posted 9 years ago

“Welcoming and friendly”

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Posted 9 years ago

“Great service from beginning to end, helpful staff, I was satisfied with the price of the vehicle and trade-in.”

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Posted 9 years ago

“Made very welcoming, friendly staff. Indoors helped as heavy rain outside”

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Posted 9 years ago

“Staff where all incredibly friendly and helpful. Especially our salesman Hugh, he walked myself and my girlfriend through the whole process. He made it simple and easy for us and we ended up taking two cars due to the amazing quality of service.”

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Posted 9 years ago

“Very professional service offered by salesman Barry Burns made our purchase hassle free from the moment we entered the showroom, at no time did we feel under pressure when we were looking at various vehicles and felt at ease with your employee.”

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Posted 9 years ago

“I was given a warm reception , by everyone, as soon as I walked through the door. Craig was super. Very knowledgable , courteous , extremely personable. Nothing was too much trouble. My car handover was met with the same , very happy Lady. Thank you.”

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Posted 9 years ago

“Derek the gentleman that was dealing with us was very polite and healful and it could be seen he was doing the best he could for me which made me feel confident in with Peter vardy”

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Posted 9 years ago

“Lisa who I dealt with was fantastic. After having a poor experience at a rival dealership I was stressed and warey about dealing with anyone else. Lisa put me at ease and listened to my requirements and did not pressure me. I found the perfect vehicle which was presented beautifully to me. I'm so happy and will use again in the future.”

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Posted 9 years ago

CARZ Glasgow is rated 4.7 based on 8,169 reviews