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Cask Cartel Reviews

4.3 Rating 17,306 Reviews
82 %
of reviewers recommend Cask Cartel
4.3
Based on 17,306 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 49%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Anonymous
Anonymous  // 01/01/2019
Unfortunately, I haven’t received my order as of yet. I’ll submit a true review after receipt of my order.
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Posted 2 years ago
i just paid as much for shipping as I did the wine
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Posted 2 years ago
First time ordering through this site. The experience was easy and delivery was fairly quick. The item was packaged well protected. The only reason for the mediocre rating was that the shipping cost was $22 for one bottle. Pretty high when it's two-thirds the cost of the product shipped.
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Posted 2 years ago
Still awaiting delivery of this order
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Posted 2 years ago
My review is about the dirvery proscess by people ordering u all ready know we are of age so why can the person just leave the package
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Posted 2 years ago
Fees are pretty high, and no shipping ETA before you pay unfortunately
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Posted 2 years ago
It has been 2 weeks since I ordered, and still don't know when I will receive my products.
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Posted 2 years ago
I ordered 2 times. Where is my first shipment? I’ll wait 4-7 business days for #2. But where is# 1?
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Posted 2 years ago
Shipping was awful, you have me download an app to follow it cause it has to be signed for. The app doesn’t update, FedEx gets here no signature required! Guy threw it on the porch! I was told when I checked out and paid 30 extra bucks for shipping! That I would get a “bonus gift” and if I checked out at a certain time airplane bottles, I got one fireball airplane bottle and that was it no “bonus gift”! This is the last time I’m ordering from here it’s just a joke!
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Posted 2 years ago
I had some concerns about being available for delivery, and customer service was very responsive. My only complaint was that the order was very pricey, and a deciding factor was a “deal” I received to place the order for $5 off and a promise of samples (plural), with a picture of 10 or more samples. I didn’t expect that many, but I received one, and it was a bottom shelf whiskey. That was disappointing. However, I did receive my package in a timely manner, and it was very well wrapped and protected from any potential bumps in shipping.
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Posted 2 years ago
Thanks
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Posted 2 years ago
like the product but shipping cost as much as the product, will probably be my last oder.
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Posted 2 years ago
Bottle is awesome! Delivery was perfect and well taken care of best Delivery we've had. The whiskey, well... it's not my favorite. But I LOVE the Bottle! We will be sharing the beverage with our friends to get their take on the flavor 😋 Thanks TnT2023
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Posted 2 years ago
ok
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Posted 2 years ago
I haven't received my order and don't know where it is, when it will be delivered or any updates.
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Posted 2 years ago
Hoping it worth the cost.
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Posted 2 years ago
Yep
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Posted 2 years ago
what now mod
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Posted 2 years ago
I've purchased products and had no problem, until I chose not to get the product protection plan,the 1 time I didn't get it, the product didn't make it to me and I had to pay more. I see that as a way for the company to make more money.
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Posted 2 years ago
No breakdown of charges before payment, not good
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Posted 2 years ago
Cask Cartel is rated 4.3 based on 17,306 reviews