Cazana Reviews

Name: Cazana
Address: Keeton's RoadLondon, London, United Kingdom
Rating: 4.20

4.2 Rating 3,561 Reviews

79 %

of reviewers recommend Cazana

Company Reviews

Questions

Metrics

4.2

Based on 3,561 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3608 7768

Email:

support@cazana.zendesk.com

Location:

Keeton's RoadLondon
London, United Kingdom
SE164EE

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Cazana 5 star review on 29th November 2017

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was chared £9.99 more than shown on advert”

Helpful Report

Posted 7 years ago

Sorry to hear this - please can you email us at support@cazana.com with more information to enable us to investigate

Posted 7 years ago

“could have had same information free from DVLA.”

Helpful Report

Posted 7 years ago

Many thanks for your feedback - Please can you advise what information you were searching for, by emailing us at support@cazana.com

Posted 7 years ago

“Doesn’t give owner details”

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Posted 7 years ago

Due to data protection these details will not be shown on any check.

Posted 7 years ago

“Rubbish. Waste if money. Sucked into purchasing. All you wanted to do was upgrade to a premium package.”

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Posted 7 years ago

Sorry to hear this - please can you email us at support@cazana.com with more information to enable us to investigate

Posted 7 years ago

“Well I have selected £6.99 and you charge me £9.99 I really don’t understand”

Helpful Report

Posted 7 years ago

Hi Mahmed, Can you please email the details to support@cazana,com so we can investigate this for you?

Posted 7 years ago

“Bought a car because you said it wasn’t a import. But it was in fact imported from Germany. Thanks a lot now have a car I can’t get parts for. Think you should do your homework better!!!!!”

Helpful Report

Posted 7 years ago

Sorry to hear this - please can you email us at support@cazana.com with more information to enable us to investigate

Posted 7 years ago

“Never received the car report ordered by mail, just a flashed up report, which I couldn't go back to later. No receipt for payment was sent.The report, from what I saw, was light on detail, with very limited information on the changes in ownership and registration plate. In fact, it was incorrect, as it indicated the car had only 2 changes in registration, but had in fact at least 3. The report had flagged up outstanding finance, but failed to mention this was perfectly normal dealer finance. Given the inaccuracies and failure of the service, I don't see how the valuations mean anything.”

Helpful Report

Posted 7 years ago

Sorry to hear this - please can you email us at support@cazana.com with more information to enable us to investigate. SW

Posted 7 years ago

We are sorry to hear this, we have emailed you separately and hopefully have this resolved for you.SW

Posted 7 years ago

“when you do a free check, it says that you hold more events and you recommend a full check before buying the car, it makes the customer worry and it's like being pushed into purchasing a full check”

Helpful Report

Posted 7 years ago

Sorry to hear this - please can you email us at support@cazana.com with more information to enable us to investigate SW

Posted 7 years ago

“Wanted to find out more why the car was written off and this information is not availableThe info Cazana gives I could get for free. They should let us know more about the information we can get prior buying,”

Helpful Report

Posted 7 years ago

Many thanks for your feedback - Please can you advise what information you were searching for, by emailing us at support@cazana.com SW

Posted 7 years ago

“advertising is miss leading ended up paying double the amount said ...!!! Stay clear”

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Posted 7 years ago

“Not saying nothing more than what you can find for free on other official websites”

Helpful Report

Posted 7 years ago

Hi, Thank you for your feedback. Would it be possible for you to email us at support@cazana.com with your details as I would be interested in what information you feel is missing or can be obtained for free. e.g. finance information, write off history etc Thanks Katie

Posted 7 years ago

“The information you charged me for is available free, the info was misleading in that it looks like you give finance info but you don’t So unhappy referring it to Paypal”

Helpful Report

Posted 7 years ago

Sorry to hear this - please can you email us at support@cazana.com with more information to enable us to investigate

Posted 7 years ago

“Very disappointed. Didn't tell me anything other than what i did which on a car with no history included wasnt much. Feel very ripped off with no means to request a refund”

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Posted 7 years ago

Sorry to hear this - please can you email us at support@cazana.com with more information to enable us to investigate. Sacha

Posted 7 years ago

“It did not give me the full details about the car.I would like to have my refund, please.”

Helpful Report

Posted 7 years ago

Sorry to hear this - please can you email us at support@cazana.com with more information to enable us to investigate. Sacha

Posted 7 years ago

“Wrong gears 6 not 5 wrong engine dci not turbo had to get another check done so a waste of money won't use again”

Helpful Report

Posted 7 years ago

Sorry to hear this - please can you email us at support@cazana.com with more information to enable us to investigate. sacha

Posted 7 years ago

“I got duped into paying for a check on a car that your site said had something important that needed to be checked so I paid to find out what it was as we were about to buy the car but once I paid it showed nothing about any thing at the mileage that it previously said there was a problem so your site essential scammed me out of £15 and then when I emailed you hoping it would lead to getting my money back my emails were ignored”

Helpful Report

Posted 7 years ago