“Don't use celcom, bad coverage certain area, got extra tax and even you pay finish your bill before you quit but they will charging you more like rm30 even u use for 2 days only.”
“Internet connection terpaling slow, asalkan lps pukul 12am bginila jadinya No SERVICE. Dh berpa kali aku kalah rank wahai celcom, aku dh btul2 muak laa, penat tau! sakit hati lgi. Klau kau jenis gamer Jgn lah guna Celcom boleh sakit jiwa jadinya sbb line connection teruk.”
“please la celcom..aku beli kot tenet ni..macam siput dh line..dh la org col payah nak msuk..nk col org pon susah..aku purchase tenet sbln bkn nk line cm haprakkkk!!!!!please upgrade yr service!!!!!”
“Celcom ni trash weh.... internet dahlah sekejap ada sekejap takde...pastu time aq bukak hotspot walaupun tak guna still drain data hotspot...buat bazir je beli.Scam mmg..aq tak tahu lah kemana pergi data hotspot tu padahal aq duduk sorang je kat umah🗿”
“Line sucks, my grandma's walking speed faster than your internet speed. No service everyday everywhere ! One star is still an overrated for the reviews :)
SAY NO TO CELCOM! CELCOM REALLY SUCKS!”
“Bill not yet received, but warning already came on messaging service.... tried to pay online, wanting to view bill, not reachable .... tried to call help centre too, not reachable..... no wonder so many BAD reviews..... wonder what actions r being taken by d Top Guns .... r they aware of these issues?”
“After years of subscribing video walla, only recently I know I got cheated.
During CNY holiday, my 40GB data became 0GB. I thought I dont have to worry because I subscribe to this walla. I thought I still can watch Netflix, YouTube etc...
NOTHING... NOTHING I can open. I was staying in my mom house before and after my data plan became 0GB - from high speed internet to nothing!
And today, as always, an SMS reached me stating that my Video Walla will be auto-renewed tomorrow. Send "STOP VW30" to 28882 to unsubscribe.
I will do immediately after sending this review. I hope not getting cheated again with fake unsubscribe sms.
You owe me what I paid before. If you said I already utilized the 30GB allocation by Video Walla, you basically cheating me again because since 2019 most of time I was at home with my unifi.”
“Line takde hari² server down katanya dari tahun lepas dah nak masuk tahun baru dah masih sama tiada oerubahan langsung,ambil duit orang banyak² tapi tak buat kerja taik”
“Paling terok punye line celcom lah sekejap line tkde sekejap line ad plis lah fix this problem nk buka YouTube ke buat keje ke susah sngat line skjp ad skjp tkde very bad telco”
“It wasn't great to start with but lately it's getting worst. When you chat with their WhatsApp customer service they make you wait at least 30min before they even respond back and if you miss their response they cut you off and you have to start from scratch. Even if you manage to get them they give the most basic ways to try to get your internet working better like clearing the cache and closing other apps, like thats the biggest reason the internet is slow!”
“I use prepaid plan with unlimited data but have Slow internet connection at outstation or KL or Cyberjaya or Putrajaya. Its always lagging when I use in YouTube or loading show even I surf also so slow. Celcom always disconnected and not stable to use of internet connection their giving. Really not recommended to anyone.”
“They have this tendency to deduct your remaining credits at the end of the month - and came up with the most ridiculous reasons! Example - deduct all of my credits due to "expired data limit" or "usage over data limit" while I'm on UNLIMITED DATA PLAN and I'M ON AUTOMATIC DATA RENEWAL!.
Ofcourse, reporting this to mcmc will yield no result, despite all the evidence being shove to the them "screenshot of the message from the celcom, receipt of the plan etc".
Celcom is a scammer, and always will be in the future.”
