“@Celcom hopefully case aku kau settle kan cepat, i submit a report with prove on the 2nd June and until now tak settle.
Other than that, I've called their customers services and they submit another report but still no update.(unreliable)
and again called lagi sebab no update whatsoever. ( after 5 days of no notice or SMS or email ) no update, macam tak buat report je.
Time aku, make the call AGAIN ( berapa banyak kali aku kene call sampai bill aku cecah 1000 ke.?!
@celcom settle kat case aku cepat.
Simple task guys!
And bulan ni aku dah kene start bayar, Rm 500 and more monthly tapi barang mana.
Aku bukan nak bayar 500 lebih but angin je.
Disappointed, unreasonable, unprofessional.
And check the calender it's already 23rd June.
Dari 2nd June - 23rd June.
Apakah in? Apa guna ada customer service but satu apa pun tak boleh pakai.
Kenapa aku rasa macam, i have to begged.
Aku ni customers bukan mengemis.”
“Worst. Celcom connection is very slow.
Customer service don’t really help. I have been reporting the same issue many times but no proper solutions received.”
“Called customer services many times, not even once reached. It says busy. Line and coverage very poor. The monthly plan still got paid the same,but lots of problem of line,lag, etc. Celcom life apps sucks.”
“So lag. I always wrote a complaint letter to MCMC and Celcom replays ere always "already fixed" yet the lag is clearly never gone. Existed since 1988 yet lag until now. How come?”
“The unlimited internet that you give is terrible. It's not even fast. Not only that, it suprisingly makes my internet connection worse. I paid good money for that and this is what you guys give me??? This is a serious problem. And another thing, I have to power off my phone just to activate the unlimited internet.Why is this happening!!!!!!I am really not satisfied by this service. You really need to improve your internet service. Oh yeah one more thing, STOP GIVING DEALS WITH A LOT OF MONEY, most of us can't afford more than RM30 you know”
“Being charge internet usage unreasonably as no data plan signed and line being barred without prior notice. Customer service unable to provide effective solution,”
“Please, quality is very important regardless of the price, but Celcom definitely failed at keeping up its level. Such a lousy service and i'd say the staffs are not much trained to provide you a solution. Speaking about the coverage, worst ever especially when you needed it the most. Maxis is definitely 100% better even if its with RM1O/20 difference. So, please guys choose your Telco wisely because you pay for the price thats compatible with the service. Adios.”
“I've been using celcom for almost 5 years and its not getting any better every year it gets worst this is seriously by far the lousiest, i pay almost 300 ringgit every month yet you still provide me a poor and unacceptable coverage the line is seriously very very bad and i'm not happy with it, sometimes my line just got cut and i cant even make any phone call and the data line during the night is seriously bad just 2 bars please do something about it this is just absurd.
PS: PLEASE FIX IT I HAVE HAD ENOUGH TQ”
“Now celcom also cutting cost....when I reload myr 50 before,it will be activated 1 month..But now they make it only 3 weeks..sad for the new plan....I been use celcom plan 12 years n this new plan is worst....”
“Very lousy Internet package, high price low data quota. And data always finish so fast with normal usage. Sometimes 1 day can finish 15gb just surfing net, I also wonder how is it possible.”
