Celcom Reviews

"Avoid Digi (CelcomDigi) \u2013 Poor Network & Customer Service\r\n\r\nI strongly advise against choosing Digi (CelcomDigi) for a new SIM card or porting your connection. For the past two months, my neighbors and I have been experiencing severe network issues. Despite multiple complaints, we received no response.\r\n\r\nAfter two months, Digi finally responded with an official statement, claiming that our area has a high number of concurrent users. This is an unacceptable excuse\u2014if they cannot provide a stable network in a central city area, why are they still selling their service?\r\n\r\nIf you\u2019re considering Digi, think twice. Poor service, weak network, and zero accountability!"

"CELCOM ANTARA YANG PALING TERUKK PENAH AKU GUNA.Sebelum ni guna telco lain bila nak switch ke telco lain tak de hal. TERUK GILA PUNYA SERVIS. call 1111 dah sepasal kena tunggu gilirin,kau asyik repeat soalan SAMA je kan. BILA AKU TANYA OUTSTANDING BILL ADA KE, KAU JAWAB TAK DE. BILA AKU REQUEST PORT OUT, MASA TU TU KAU HANTAR MSG ADA BILL KENA BAYAR. MACAM HANAT BETUL.UNTUK SEPT SAJA DAH TIGA KALI AKU BUAT BAYARAN BIL. TAPI MASIH TAK SELESAI.\r\nAKU REQUEST PORTOUT 15.09.24 HINGGA SEKARANG MASIH TAK BOLEH. BILA AKU DAIL 1111 ADA SORANG CS JAWAB AKU ADA LANGGAN CONTRACT PADA 17.09.24.. BODOH GILA..dah aku request portout pada 15.09 apa jadah aku nak pi langgan contract lagi. TICKET STATUS AKU DAH AUTOMATIC CLOSED, SEDANGKAN MASALAH BELUM SELESAI. AKU TANYA SOALAN 3 ~ 4 NAK KENA TUNGGU. BILA KAU REPLY, NAK AKU JAWAB DALAM 24JAM EHHH.. CELCOM KAU MEMANG TAK NAK BAGI ORANG PORTOUT DARI CELCOM KE.???"

"CELCOM ANTARA YANG PALING TERUKK PENAH AKU GUNA.Sebelum ni guna telco lain bila nak switch ke telco lain tak de hal. TERUK GILA PUNYA SERVIS. call 1111 dah sepasal kena tunggu gilirin,kau asyik repeat soalan SAMA je kan. BILA AKU TANYA OUTSTANDING BILL ADA KE, KAU JAWAB TAK DE. BILA AKU REQUEST PORT OUT, MASA TU TU KAU HANTAR MSG ADA BILL KENA BAYAR. MACAM HANAT BETUL.UNTUK SEPT SAJA DAH TIGA KALI AKU BUAT BAYARAN BIL. TAPI MASIH TAK SELESAI.\r\nAKU REQUEST PORTOUT 15.09.24 HINGGA SEKARANG MASIH TAK BOLEH. BILA AKU DAIL 1111 ADA SORANG CS JAWAB AKU ADA LANGGAN CONTRACT PADA 17.09.24.. BODOH GILA..dah aku request portout pada 15.09 apa jadah aku nak pi langgan contract lagi. TICKET STATUS AKU DAH AUTOMATIC CLOSED, SEDANGKAN MASALAH BELUM SELESAI. AKU TANYA SOALAN 3 ~ 4 NAK KENA TUNGGU. BILA KAU REPLY, NAK AKU JAWAB DALAM 24JAM EHHH.. CELCOM KAU MEMANG TAK NAK BAGI ORANG PORTOUT DARI CELCOM KE.???"

"CELCOM ANTARA YANG PALING TERUKK PENAH AKU GUNA.Sebelum ni guna telco lain bila nak switch ke telco lain tak de hal. TERUK GILA PUNYA SERVIS. call 1111 dah sepasal kena tunggu gilirin,kau asyik repeat soalan SAMA je kan. BILA AKU TANYA OUTSTANDING BILL ADA KE, KAU JAWAB TAK DE. BILA AKU REQUEST PORT OUT, MASA TU TU KAU HANTAR MSG ADA BILL KENA BAYAR. MACAM HANAT BETUL.UNTUK SEPT SAJA DAH TIGA KALI AKU BUAT BAYARAN BIL. TAPI MASIH TAK SELESAI.\r\nAKU REQUEST PORTOUT 15.09.24 HINGGA SEKARANG MASIH TAK BOLEH. BILA AKU DAIL 1111 ADA SORANG CS JAWAB AKU ADA LANGGAN CONTRACT PADA 17.09.24.. BODOH GILA..dah aku request portout pada 15.09 apa jadah aku nak pi langgan contract lagi. TICKET STATUS AKU DAH AUTOMATIC CLOSED, SEDANGKAN MASALAH BELUM SELESAI. AKU TANYA SOALAN 3 ~ 4 NAK KENA TUNGGU. BILA KAU REPLY, NAK AKU JAWAB DALAM 24JAM EHHH.. CELCOM KAU MEMANG TAK NAK BAGI ORANG PORTOUT DARI CELCOM KE.???"

"Celcom overcharging my bill unnecessarily n when call they divert us to this CS to chat but NO RESPONSE\u2026SUCH AS WASTE OF TIME n how long u PUT CUSTOMER WAITING FOR SO LONG\u2026SERVICES SUCKS CELCOM!!!\r\n\r\nHave to find ANOTHER TELCO THAT CAN GIVE GOOD & PROMPT SERVICES!!!\r\n\r\nTake a look at SS as attached\u2026WASTING TIME!!"

"Celcom overcharging my bill unnecessarily n when call they divert us to this CS to chat but NO RESPONSE\u2026SUCH AS WASTE OF TIME n how long u PUT CUSTOMER WAITING FOR SO LONG\u2026SERVICES SUCKS CELCOM!!!\r\n\r\nHave to find ANOTHER TELCO THAT CAN GIVE GOOD & PROMPT SERVICES!!!\r\n\r\nTake a look at SS as attached\u2026WASTING TIME!!"

",I am receiving a call from Celcom saying that I need to pay bills that have been subscribe in 2019, but in fact,I didn't subsribe any postpaid plan. I called to the customer service of maxis and they saying that the postpaid plan was registered in my name and Ic already made a police report and they still calling me and asked me to pay back the total outstanding amount What should I do now?"