“Line celcom area Kuching , pasir pandak sumpah lembab. Main pubg pun lagg lagg. Haiyo apa macam ni, pasang tiang baru lah dekat sini. Hantar message pun lambat. Banyak teruk ma”
“I’m give up with celcom network connection. Please upgrade your network connection ASAP. I pay RM100++ for bill then line suck. 😡 Definitely, will changing to other telco soon. I’m frustrated!”
“Masalah d pedalamn mukim siong baling kedah.. Masih d tahap yg kurang tolong bg kepada pengguna celcom perhubungan internet yg baik kepada pengguna celcom.. Sy msih setia dgn celcom... So utk naikn rateing penggunaan talian ini tolong lah upgrade komunikasi internet d pedalamn tersebut.. Jgn upgraded d kwasan bandar sahaja pedlman pn mengunakn Internet utk kemudahn utk pembelajaran dan perkerjan didalam talian.. X guna kalau promosi data laju2 bayar bulanan mahal tpi perhubungan Internet masih d tahap yg kurng memuaskn.. Tolong faham.. Keuntungan syarikt yg dpt tpi kekurangan bg pengguna.. Walau apa2 celcom tetap setia didalm hati.. Setiap cadangan tolong lah d baca utk kemudahan setiap pihak.. Sekian pengguna yg setia”
“Huh I can't stand w/this thing anymore, I always have to face the poor line and connection,I mean like always okayy! Not rarely ￣へ￣,
Especially when I'm in an urgent situation...wow! celcom really helped a lot with giving me a poor line when I'm having a trouble,thanks :-) , will consider to change to another telco if possible -)”
“i want explain about celcom..my phone line already barred yesterday night..just fie minutes barred..then we paid bill after few minutes..after half and hour still cannot use...today call customer service..our contract automatic cancel..this very disappointing..before this sales person already mention..if bar just bArred just pay outstanding payment..if outstanding more then 3 month it’s ok..just late few day..my due on 10..just late fue day..my contract already cancel..i have to pay more then 3 thousand included penalty..very unhappy with celcom..sangat tidak berpuas hati..very bad..lambat beberape hari..kne bar automatic cancel contract..then kne bayar full settlement..with penalty tanpa beri tahu customer...perasan kne barred terus bayar..then bila call customer service..ckp kne bayr full sttmnt 3k include penalty..amat duka cita..”
“Bad connection. 4g like slowest ever telco. Gamers dont pick celcom as your telco, always disconnect, make you lose. Really dont recommend celcom to other people.”
“Im using the 95 premium plan which offer an 30gb of high speed interne for weekdays and 10gb for weekend with the price of RM95. But i already subcribe to combine the weekend and weekdays which makes me pay monthly of RM100+. I can say it is fast and can get until 100mbps. But, it is not constantly fast. Meaning you will still get a buffered while watching an online movie through any website. Plus, if you are a gamer, Celcom is absolutely not for you. You will get the delayed connection throughout the game. And this is my biggest problem with Celcom. I hope they will fix it.”
“Celcom control centre simply allocate my data plan to the lowest plan (but they unable to switch back to my original postpaid plan), which means I need to pay extra but I can not enjoy my data internet as I like for 2 weeks (can not Google, FB nor receive email). Complained to customer service via 1111 with several times, all end up getting yelled over the phone by Celcom customer service staff, warning me not to call them to solve this issue, if can't use internet, then just let it be (can't use mean can't use lo), asking me to keep on wait for 3-5 working days and they hang up my call half way dealing with my issue several times.
Very cheaky telco, they say they send you a SMS for you to rate their service, but for my case, even I ask to rate their service, they don't even send for me to rate at all!!”
“The worst network. Very poor network coverage for call and data.
I hv nvr experience this much of disapointment from a telco all this while in my life.
The most worst telco network.
Home wifi also same.
First few weeks good.
Now terrible.
Phone data n line for call very teruk. Hv to wait for few minute refresh again n again to get data.
Most lousy telco in malaysia.”
“Just changed to celcom about 1 month, hoping for better 4G line. But too bad, its worst then previous telco which i use for the last 8 years. First hand experience, celcom much more unreliable and not stable. Very dissappointing!!”
“Yr internet line is very slow. Its hust wasted my money to subscribe your internet but the internet doesnt give justice to me. I am relly disappointed you just wasted my money for nothing. Its just you who get the benefit from all this. Its not fair. It should be i subscribe and you give what i deserved! Not the slowest internet i have been experiencing. You took our money but never give any return.”
“Seriously celcom ? Mau brpa lama bgni terus ? Teruknya line 4g+ fullbar masih lag2 main game ? Biar betul. Smua jnis plan pn sama. Mmg teruk la🤦🏽♂️ utk yg cari pelan internet, jgn la celcom. Give up btul sma nama celcom ni. Cari la pelan lain🤦🏽♂️”
“Kerajaan dah bagi line internet free 1gb sehari dari 8am - 6am..pagi ni saya online 8.30am..kredit kena tolak habis. Bila.buat report pihak celcom nyatakan memang ramai yg complain so pihak celcom akan kumpul semua complain baru akan check dalam 3hari hingga 7hari..dan tak pasti untuk kembalikan kredit pada cust. Sesiapa yg hadapi masalah yg sama sila buat report kpd KKMM.”
