“When booking my flight the website asked me if I would accept alternate date, I select yes after my booking instead of sending me a booking confirmation I received an email the next day stating that I have two bookings and there is no problem they will keep the two bookings. I sent an email to them notifying them that I booked for one booking and I only need one. I called them right away after my email and I was told funny stories They kept putting me on hold and the line kept dropping. They said they will contact the airline and called me back they never did. Today I called again an I was told that I have to cancel today or I will lost my complete flight ticket and they charged me $577.24 for cancellation fee.
I WILL NEVER RECOMMEND THIS COMPANY. ORGANIZED SCAMS!! BAD EXPERIENCE!!!”
“Have been using this site for years now, and before you accumulated points that you could cash in for discounts on future purchased flights now all of a sudden there's literally nothing you can do with them, also im on the phone with them as I text this because they double charged me 985.50 on a flight and I have been waiting 7 days for it to drop off, I reached out to them and all they tell mr is it should've dropped of in 24 to 48 hours but can't answer why I was even charged twice. One of the agents even hung up in my face.”
“Bad experience. I booked a plane ticket then had to cancel before 24 hours which the website said it was free but they gave us hard time, wasted all day waiting for help. I would never buy anything from this company or recommend anyone.”
“One of the worst services ever seen till today.they will not be helpful with any queries.
I booked tickets for India, but the flight was delayed for 12 hours, and they finally canceled . In the meantime when we are trying to reach cheapoair, they were not helpful.
My 5-year-old child and 3-old daughters waited for 12 hours of the flight . I booked the flight for Emirates but after cancelation they have given flights to different airlines flight .
These guys are not helpful. While, I am I trying to reach them, they disconnected the calls in between.”
“I book tickets from Dallas to Miami, right after booking, they called and told me I would need to pay 300$ more to seat next to each other. I refused to pay then they turnaround and said 19$ instead. I checked, it came out tobe they did automated check in.”
“They tried to charge me for flight insurance when I told them our flight insurance was covered and already paid for with the cruise company that we booked our cruise with.They charged our credit card any way without authorization.We are still fighting with them 3 months after our initial flight booking.Never would consider booking anything with them again.They are hard to communicate with and are very frustrating to talk or deal with.”
“I booked a flight which got cancelled, company took 6 days to return my call, then filtered me through several people, all telling me a different story, finally got someone who said yes, you are due a refund, from us, but we have to get approval from the airline we booked you onto that cancelled your flight. What does that even mean? I asked but got no real answer. So again, I am waiting. I paid for my luggage directly hrough the airline I was booked on they refunded me the next day. CheopO Airlines is very difficult to deal with, very difficult to get ahold of and frankly lack customer service.”
“Beware of the CheapOair scams! After i made my last reservation on CheapOair they called me twice. Once to strong arm me into buying trip insurance that I clearly marked as unwanted when I made my reservation. The second time they called me I was told that my ticket name did not match my passport name AND I would have to repurchase three plane tickets. I did not repurchase the tickets and, although I suffered anxiety during my travels, there was NO problem with my tickets. Very annoying scam. I will NOT use CheapOair in the future.”
“WISH I HAD READ ALL THESE REVIEWS TO RUN FAR AND WIDE AWAY FROM CheapOair. When you encounter any problem after paying them their hidden charges you are on your own. Even the airline told me not to ever deal with them. They buy tickets from airlines way in advance and then double charge to sell them to people who make short notice travels to their departure time. Refunds forget it and count your losses.”
“Book a flight and get immediate call from India informing you that flight no longer available (after you have paid). Magically, they have another - at a significant increase. Then you will have a problem with seats you have to pay for. Avoid these guys. After paying them and then cancelling, within 24 hours I had a half dozen fraudulent charges on my card - perhaps their website is not the least bit secure? Good luck.”
“Cheapoair cheated on me!! NOT RECOMMENDED AT ALL!! I hope people see my feedback and be aware of this site. They don’t take responsibility properly if the flight get delayed/ cancelled. They only want your money and they don’t care about passengers problems which made by themselves!! At the end they will put everything on passengers.”
“Worst company in the world and they do nothing to help their clientele. They will transfer your call to a million different places and still have no answer on how to help you.”
“I got 2 times very bad experiences, with CheapOair, my flight was canceled and I didn’t get the right refund ,they put me mor that two hours over the phone, after 2 hours they said they will call me the next day and they didn’t, I call them next day and again they put me on hold over the phone an hour and 45 minutes, after 2 weeks later they refund $66 it should be $147 I am mad, I don’t advise anyone to buy tickets from CheapOair”
“horrible customer service. they miss inform you. they are rude and have no knowledge. they overcharge you and have no flexibility to make any correction or change.”
“Thieves!! They quote low flights but then add hidden fees. Then they'll call ask you to add different services and charge a fee. It's a SCAM!! I WILL NEVER USE THIS SERVICE EVER AGAIN. I WOULD RATHER WALK DESERT HOT SAND OR ICE COLD SNOW BEFORE I USE THIS BUSINESS AGAIN. I AM JOINING THE CLASS ACTION LAWSUIT AGAINST THIS BUSINESS BECAUSE ITS FRAUD”
“Horrible way to book your flight.
Charge you a lot of money to cancel flights with in 12 hours. Do your self a favor don't use these people. You can do it directly from the airline site.”
“They don’t offer any refund if you have to cancel your flight. Try to get your tickets from the airline directly and you’ll have better control over any situation it may force you to change or cancel your booking. But cheap o air it just a cheep way to deal with customers and they are not cheap. STAY AWAY”
