CheapOair Reviews

Name: CheapOair
Rating: 1.11

1.1 Rating 139 Reviews

2 %

of reviewers recommend CheapOair

Company Reviews

Questions

Metrics

1.1

Based on 139 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

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CheapOair 1 star review on 9th April 2025

Emir Rizvic

CheapOair 1 star review on 14th March 2025

Josane Cordeiro

CheapOair 1 star review on 6th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the worst services ever seen till today.they will not be helpful with any queries. I booked tickets for India, but the flight was delayed for 12 hours, and they finally canceled . In the meantime when we are trying to reach cheapoair, they were not helpful. My 5-year-old child and 3-old daughters waited for 12 hours of the flight . I booked the flight for Emirates but after cancelation they have given flights to different airlines flight . These guys are not helpful. While, I am I trying to reach them, they disconnected the calls in between.”

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Posted 9 months ago

“I book tickets from Dallas to Miami, right after booking, they called and told me I would need to pay 300$ more to seat next to each other. I refused to pay then they turnaround and said 19$ instead. I checked, it came out tobe they did automated check in.”

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Posted 9 months ago

“They tried to charge me for flight insurance when I told them our flight insurance was covered and already paid for with the cruise company that we booked our cruise with.They charged our credit card any way without authorization.We are still fighting with them 3 months after our initial flight booking.Never would consider booking anything with them again.They are hard to communicate with and are very frustrating to talk or deal with.”

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Posted 9 months ago

“I booked a flight which got cancelled, company took 6 days to return my call, then filtered me through several people, all telling me a different story, finally got someone who said yes, you are due a refund, from us, but we have to get approval from the airline we booked you onto that cancelled your flight. What does that even mean? I asked but got no real answer. So again, I am waiting. I paid for my luggage directly hrough the airline I was booked on they refunded me the next day. CheopO Airlines is very difficult to deal with, very difficult to get ahold of and frankly lack customer service.”

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Posted 9 months ago

“Beware of the CheapOair scams! After i made my last reservation on CheapOair they called me twice. Once to strong arm me into buying trip insurance that I clearly marked as unwanted when I made my reservation. The second time they called me I was told that my ticket name did not match my passport name AND I would have to repurchase three plane tickets. I did not repurchase the tickets and, although I suffered anxiety during my travels, there was NO problem with my tickets. Very annoying scam. I will NOT use CheapOair in the future.”

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Posted 10 months ago

“WISH I HAD READ ALL THESE REVIEWS TO RUN FAR AND WIDE AWAY FROM CheapOair. When you encounter any problem after paying them their hidden charges you are on your own. Even the airline told me not to ever deal with them. They buy tickets from airlines way in advance and then double charge to sell them to people who make short notice travels to their departure time. Refunds forget it and count your losses.”

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Posted 10 months ago

“Book a flight and get immediate call from India informing you that flight no longer available (after you have paid). Magically, they have another - at a significant increase. Then you will have a problem with seats you have to pay for. Avoid these guys. After paying them and then cancelling, within 24 hours I had a half dozen fraudulent charges on my card - perhaps their website is not the least bit secure? Good luck.”

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Posted 10 months ago

“Cheapoair cheated on me!! NOT RECOMMENDED AT ALL!! I hope people see my feedback and be aware of this site. They don’t take responsibility properly if the flight get delayed/ cancelled. They only want your money and they don’t care about passengers problems which made by themselves!! At the end they will put everything on passengers.”

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Posted 10 months ago

“Worst company in the world and they do nothing to help their clientele. They will transfer your call to a million different places and still have no answer on how to help you.”

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Posted 10 months ago

“No service support”

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Posted 10 months ago

“I got 2 times very bad experiences, with CheapOair, my flight was canceled and I didn’t get the right refund ,they put me mor that two hours over the phone, after 2 hours they said they will call me the next day and they didn’t, I call them next day and again they put me on hold over the phone an hour and 45 minutes, after 2 weeks later they refund $66 it should be $147 I am mad, I don’t advise anyone to buy tickets from CheapOair”

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Posted 10 months ago

“My trip doesn't show up on the app and when I called the person was really rude he kept interrupting me. He refused to tell me anything.”

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Posted 10 months ago

“horrible customer service. they miss inform you. they are rude and have no knowledge. they overcharge you and have no flexibility to make any correction or change.”

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Posted 10 months ago

“Thieves!! They quote low flights but then add hidden fees. Then they'll call ask you to add different services and charge a fee. It's a SCAM!! I WILL NEVER USE THIS SERVICE EVER AGAIN. I WOULD RATHER WALK DESERT HOT SAND OR ICE COLD SNOW BEFORE I USE THIS BUSINESS AGAIN. I AM JOINING THE CLASS ACTION LAWSUIT AGAINST THIS BUSINESS BECAUSE ITS FRAUD”

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Posted 10 months ago

“Horrible way to book your flight. Charge you a lot of money to cancel flights with in 12 hours. Do your self a favor don't use these people. You can do it directly from the airline site.”

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Posted 10 months ago

“They don’t offer any refund if you have to cancel your flight. Try to get your tickets from the airline directly and you’ll have better control over any situation it may force you to change or cancel your booking. But cheap o air it just a cheep way to deal with customers and they are not cheap. STAY AWAY”

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Posted 10 months ago

“No compren en Cheap o air es la peor agencia que existe, me equivoqué en una letra y no me dan solución y encima te cobran para anular el pago.🤮🤮🤮🤮🤮🤮🤮🤮🤮”

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Posted 11 months ago

“They mention about free cancellation and then they charge a certain amount as cancellation fees”

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Posted 11 months ago

“The worse travel agent dealing with is all corrupt customer services”

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Posted 11 months ago

“I tried ticket for Casablanca Lisbon Boston tour, price show$1140, I booked and next payment page it tells me PRICE WENT UP $1540. I tried 4 different flights, same thing. They advertised wrong. Will not use them. Go orbitz or some other.”

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Posted 11 months ago

CheapOair is rated 1.1 based on 139 reviews