CheapOair Reviews

Name: CheapOair
Rating: 1.10

1.1 Rating 145 Reviews

2 %

of reviewers recommend CheapOair

Company Reviews

Questions

Metrics

1.1

Based on 145 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how CheapOair made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CheapOair 1 star review on 13th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got 2 times very bad experiences, with CheapOair, my flight was canceled and I didn’t get the right refund ,they put me mor that two hours over the phone, after 2 hours they said they will call me the next day and they didn’t, I call them next day and again they put me on hold over the phone an hour and 45 minutes, after 2 weeks later they refund $66 it should be $147 I am mad, I don’t advise anyone to buy tickets from CheapOair”

Helpful Report

Posted 11 months ago

“My trip doesn't show up on the app and when I called the person was really rude he kept interrupting me. He refused to tell me anything.”

Helpful Report

Posted 11 months ago

“horrible customer service. they miss inform you. they are rude and have no knowledge. they overcharge you and have no flexibility to make any correction or change.”

Helpful Report

Posted 11 months ago

“Thieves!! They quote low flights but then add hidden fees. Then they'll call ask you to add different services and charge a fee. It's a SCAM!! I WILL NEVER USE THIS SERVICE EVER AGAIN. I WOULD RATHER WALK DESERT HOT SAND OR ICE COLD SNOW BEFORE I USE THIS BUSINESS AGAIN. I AM JOINING THE CLASS ACTION LAWSUIT AGAINST THIS BUSINESS BECAUSE ITS FRAUD”

Helpful Report

Posted 11 months ago

“Horrible way to book your flight. Charge you a lot of money to cancel flights with in 12 hours. Do your self a favor don't use these people. You can do it directly from the airline site.”

Helpful Report

Posted 11 months ago

“They don’t offer any refund if you have to cancel your flight. Try to get your tickets from the airline directly and you’ll have better control over any situation it may force you to change or cancel your booking. But cheap o air it just a cheep way to deal with customers and they are not cheap. STAY AWAY”

Helpful Report

Posted 11 months ago

“No compren en Cheap o air es la peor agencia que existe, me equivoqué en una letra y no me dan solución y encima te cobran para anular el pago.🤮🤮🤮🤮🤮🤮🤮🤮🤮”

Helpful Report

Posted 1 year ago

“They mention about free cancellation and then they charge a certain amount as cancellation fees”

Helpful Report

Posted 1 year ago

“The worse travel agent dealing with is all corrupt customer services”

Helpful Report

Posted 1 year ago

“I tried ticket for Casablanca Lisbon Boston tour, price show$1140, I booked and next payment page it tells me PRICE WENT UP $1540. I tried 4 different flights, same thing. They advertised wrong. Will not use them. Go orbitz or some other.”

Helpful Report

Posted 1 year ago

“Scammed over 3600 usd, only to know there is no flight for me at the airport.”

Helpful Report

Posted 1 year ago

“Cheap0air airline is not good. I have bad experience. My Mom has flight from ktm Nepal to SFO. She has transit in Dubai. I bought tickets with wheel chair. Because she cannot speak English. In Dubai airport nobody help her she lost. We called to airline but nobody help us. They are so rude also.”

Helpful Report

Posted 1 year ago

“THIEVES AND LIARS”

Helpful Report

Posted 1 year ago

“This website is a scam. Do NOT book anything from these guys. I spoke with over 10 “customer service reps” who are essentially a bunch of scammers. These people are all based off in India with phone a number that seems to be US-based, however, your call will land in India. If you made the same mistake that I did, good luck getting any services or you money back.”

Helpful Report

Posted 1 year ago

“Scamming Indians”

Helpful Report

Posted 1 year ago

“I canceled a flight before the 24-hour window, they charged me the cancelation fee which I understand. I only received part of the initial refund, and a month later I am still waiting for the rest I called, and they told me to email the latest card statement, and I did. I got an email that it had been escalated: a week later I got another email asking for my bank statement again in the same email chain. I called and I got the same answer it has been escalated, no resolution so far.”

Helpful Report

Posted 1 year ago

“I fly several times a month. I have recently book two flights with CheapOair. The first one, the dates were change during the booking process. The second one, my last name was missed spelled and they wanted to charge $50 to correct it. I refused the charge and called the airline and they did it for free. I have never had these issues before. I feel this site had something to do with it to charge for corrections or to make changes. I will never use their site again.”

Helpful Report

Posted 1 year ago

“Very bad customer service. They were unable to do a simple task of changing the dates of the ticket after giving them 3 days. Their phone connection is also very bad as the customer service from different parts of the world is not working properly.”

Helpful Report

Posted 1 year ago

“Scammers. They try to rip you off. I ma not getting my money back for unused flight overseas. You have to talk to multiple agents and every agent tries to give you highest price. Mu suggestion is: Try to avoid this company if you can.”

Helpful Report

Posted 1 year ago

“Worst company ever had a passing a signed up an pay extra for insurance. They gave the run around. Talked to supervisor Charlie about getting refund he said send picture of obituary. I did still no refund. I would not use this company it is a scam.”

Helpful Report

Posted 1 year ago

CheapOair is rated 1.1 based on 145 reviews