“Product is good, I just think they need to scale up so when they say "order is on the way" means USPS has it. But that just means they printed a label. It does NOT mean it has been shipped, just that a label has been created. Not shipped. Cost them 2 stars. Sorry.”
“I tried mushroom gummies from other companies that when I took them, even several at a time I had to ask myself if I felt anything at all. I took one of yours yesterday and there was no doubt I was getting a buzz. It was hard to describe, but felt like a body stone. Without the psylocybin the high is not the same as it is from actual real mushrooms I've used in the past. I'd prefer the psylocybin natural ones, but these actually work to some degree.”
“I saw the movie on 4/20@4:20? In downers grove Ill, I took my two adult daughters with me and we loved the movie I was in paradise watching the only complaint I have is I ordered mushroom gummies and they never came”
“I ate 3 about 45 minutes ago. Definitely not tripping. I feel a warm sensation and colors are more vibrant. Ok experience but maybe they are still kicking in. I'll try the remaining 5 on Monday.”
“I have not recd order 8465 yet. It sat in Orlando, FL for almost 10 days. It might arrive April 30th or May 1st. Why does it take so long to ship to St Louis?”
“The product is great! I especially enjoy the Kosmic Chews. The shipping, on the other hand, is unreliable at best. There is some disconnect with having the product sent to USPS. I suspect it is a supply issue. Have not yet received an order placed on 4/2/25. Then spent extra to have a different order expedited and, same issue as before- hasn’t been received yet by the post office. They can and should do better. Hire a shipping manager! Customer service reps are very nice but can’t fix a systemic issue. Be honest/ if u are out of a product tell the customer! They will come back if they know they can trust you. SMH. Very disappointing.”
“I like your product. Your customer service needs a little work. Especially your email. I recently placed an order and was waiting for an email to say it shipped. It never came. A week later after sending you a couple emails regarding it, I decide to call and talk to a live person. He was very polite and took care of it.”
“Very poor communication. They claimed to not have items in stock but they were available on the website. Costumer service is ok but not great. Finally received the order. The shipping options could be better. It’s a decent service, could be better.”
“Up until this point I’ve been very happy with the service and the products. I’ve been a monthly customer for over a year.
I placed an order on March 28 or 29th and still waiting for it to ship and customer support not responding. I have chronic pain, fibromyalgia and other nervous system issues and use these products rather than prescription meds. So right now I’m in pain and not happy!”
