“I've been trying to reach customer service or I get disconnected or I can't get through if call it's constantly busy I ordered 10 days ago my order is still processing Can't get hold of anyone I feel I've been scammed! I seriously don't know what to do! I just want a refund! Please if anyone had the same experience please let me know what to do!I regret ordering do not even consIder it!”
“Stay away !!! it is absolute scam!! They post pictures of the runway items, but when items arrive, the quality is absolutely terrible. They advertize free returns, I shipped items back, yet they refuse to refund.”
“Terrible quality, wrong sizing and when I tried to return I got all this spiel about it being "expensive shipping fees" and "complicated returns". Instead offered 20% off my next purchase. Absolute joke. Never shopping here again. Save yourself the drama, don't bother.”
“NEVER SHOP HERE - it is a scam!!!! They make you go through the most ridiculous hoops to return something. For example, they are refusing to return two dresses because the return receipt (which I drove to the post office and paid for the return) did not have the weight on the receipt. It was a flat rate box. Didn’t matter. Won’t return (even though my return was pre-authorized from them). Stay away!!!”
“Don't buy from this company, poor quality, terrible return policy
I will be sharing this on many social network platform as possible. avoid this company is a SCAM”
“Don’t buy from this company. Poor quality. Terrible return policy. Express shipping took 2 weeks to arrive. No refund even though they caused the delay. I’ll never order from this company again. Scam.”
“First....their products is almost indescribably inferior. I ordered two jumpsuits.
One looked like a junior high home economics project completed by student that had ZERO f's to give. The other....was almost as bad. Fabric was cheap. Pockets on one side wasn't correctly aligned and was sewn in backwards.
The icing on the cake is after returning it, they would not return my money because the United States Postal Service flat rate envelope doesn't provide the weight on the receipt. I sent them confirmation that USPS doesn't provide weights on flat rate shipment. It has been a nightmare. I finally went to Amex for assistance.
All I can tell you is..............RUN......do NOT walk to another vendor.
This one is HORRIBLE.
I will be sharing this on as many social network platforms as possible. There are too many shopping options and we work too hard to just throw our money in the toilet.
This is a worthless company with horrible products and worse customer service.”
“Shocking company. Do Not use. Products average but the services are disgusting. They state easy returns which is a joke. After paying £9 to return (to America) I was told I won't get a refund! Took about 7 days to actually get a returns address of them. Finally got trading standards involved and thankfully PayPal helped with the dispute. Avoid!!!!”
“Never ever again will I order from Chic Me. I wanted a classy jumpsuit to wear for a family funeral. With it being on a later date, I had plenty of time to wait for standard shipping, three extra weeks even! I placed my order so excited for the outfit. Two days prior to date of event, my tracking info FINALLY changed from “Label not created” to “In transit.” I have YET to receive my package. I tried contacting customer service many times with a busy line every time. Even went through the website’s Live Chat to get some kind of answer. After it showed someone was on the other line, I was booted out of the page and sent back to the main screen. Not a happy customer, and definitely not a returning one either. I wish 0 stars were available to select.”
“Only one of my packages was delivered,and the other says it was delivered but is no where to be found..I checked with my neighbors and no one saw it. I try to contact them and once I say what my problem is the person leaves the chat. There is no other contact info so I guess I'm screwed. I wish I had checked this before I ordered.Save yourself and don't waste your money. They are a joke”
“First....their products is almost indescribably inferior. I ordered two jumpsuits. One looked like a junior high home economics project completed by student that had ZERO f's to give. The other....was almost as bad. Fabric was cheap. Pockets on one side wasn't correctly aligned and was sewn in backwards. The icing on the cake is after returning it, they would not return my money because the United States Postal Service flat rate envelope doesn't provide the weight on the receipt. I sent them confirmation that USPS doesn't provide weights on flat rate shipment. It has been a nightmare. I finally went to Amex for assistance.
All I can tell you is..............RUN......do NOT walk to another vendor. This one is HORRIBLE. I will be sharing this on as many social network platforms as possible. There are too many shopping options and we work too hard to just throw our money in the toilet.
This is a worthless company with horrible products and worse customer service.”
“Absolute CON anything I have ordered has NEVER arrived and yet I’ve still had to pay they don’t even deserve a one star this company needs to be shut down. First they said my item has arrived and then they said it was lost in the post and they can’t do anything to help it’s down for me to sort out🤬I do not no how they are allowed to get away with this it’s the worst customer service I have ever seen DO NOT BUY FROM HERE!!!!”
“This website is a scam. I ordered a dress off this website and gave myself 5 weeks before my event to account for errors. My event is upcoming on Friday of this week and my dress has still not arrived. I had to order another dress (this time from a legitimate source) to ensure I would have something.
My dress from ChicMe still has not arrived to date and even after messaging customer service, was given the generic line that it takes 10 - 15 business days for orders to ship. As I stated, it has already been over that timeline. I will be returning the dress if it ever arrives since the company practices terrible customer service and I am not even able to cancel the order to receive a refund.”
“I purchased several items (7 to be exact) from this company because of the high ratings. However, when I got my items, the material was cheaply made and and very poor quality. I've email them and sent a refund request via their website. I originally was emailing Amiee and she was responsive the first email. After I explained to her I want to return all the merchandise because for all those reasons above, she then went MIA... I tried emailing several more times after that. I went through Amiee, Sally, and finally Cherry. When do get the finally get a response, they saying that I can't return it because it's past the 30 days. So this whole entire time, when it was in that 30 day period, ChicMe decides to not responds to my return request. Once when for sure it passes, you can't except it. I'm outraged by this poor business ethic and my purchase was over $100 that I just lost for no reason. Note: there is no return address that is provided on their website or order. You have to go through a request or talk to someone before all of that information is provided.
To be honest... I'm not sure if I am confident in believing their great reviews now. Buyer beware!”
“Please do not order from this company. The quality of the products are very poor. I tried to return the things I ordered which totalled $260 in which I still have not received 2 months later. Tho post office confirmed they received the package right at the front desk. At the time , the return policy was 45 days upon receipt of your package. Now, I see that it has changed several times in a couple of months. Unbelievable!!! I’m trying to save someone grief and money. There is no way those positive reviews are legit. The quality of their products are pure TRASH!! Stay away from this company”
“if I could give a ZERO I would -- avoid Chicme -- I ordered three products ALL THREE arrived late and were entirely different then photo or descriptions -- cheap products, not as big or complete as photos. COMPLETE SCAM”
“Horrible Experience
Horrible experience. I ordered my items on the 3rd of the September. I received the order 3 weeks later on the 24th of September. Several items didn’t fit so I followed the steps on processing a return with the 14 days allotted of receiving the shipment. I was told that I was being denied a refund because I only had 7 days to return. When I challenged that and showed where the website says 14 days, I was then told the 14 days changed on the 24th of September and my order was prior to that. Unbelievable and I spent $250.00 with them. I never spend another dollar with this company.”
“Very bad customer service I placed an order is less than 10 days now they told me the policy change now you have to attend the staff between seven days and I've been trying to chat with someone she could even help me finally she give me the customer service email I emailed them they still cannot even have any bad bad bad bad bad bad customer service bad”
