“Do not get anything from this company I ordered stuff which 1 thing fitted me and the rest didn’t I ask for the return address and it took 3 time to get the address from them and took it to post which cost m£16.60 to return I forgot to get it
Tracked and they told me they won’t refund me because they can’t track it the company is a disgrace I’ll never get anything from here again lesson learned ⚠️⚠️⚠️⚠️⚠️ Stay well clear of this company ⚠️⚠️⚠️⚠️⚠️”
“Can’t get a returned refund. They are offering 10% discount if I want to return my items then 20% then 30% even if the item is not suitable that’s unprofessional.”
“Ordered a top over 4 weeks ago through afterpay and havent received confirmation or the product from chicme apart from afterpay confirmation starting to think its a scam”
“If I could give this company minus stars I would. DO NOT buy from this company it is a scam, they use every trick in the book to hold on to our money, keep promising you goods are in transit when they have never been sent, sent the wrong items, the wrong colours and the wrong sizes and then demand that you return their errors at great cost to you - more expense with no guarantee of a refund. When you escalate through Bpay they threaten you then pressure you into a token offer refund which you are forced to accept because Bpay close the dispute. Oh and if you right a review they respond quickly saying if you remove the review they will issue you a refund another empty promise. Absolute worst customer service (correction there is no customer service) and no ethics whatsoever - buyer beware, delete them from your profile they are the biggest scam i have ever come across, ever! their negotiation position is zero, their way or the highway, they wear you down to the point you cant be bothered wasting any more time chasing a refund, so you simply accept a loss rather than incurring bigger loss paying for return tracking and no light at the end of the tunnel. I recently had to return something unsuitable to a REPUTABLE online retailer any my money was refunded into my account before I had posted the parcel back to them AT NO COST TO ME!!!!! The final nail in the coffin, the product is poor quality, doesnt match the description and not at all true to size. They will respond to your emails telling you that the items are in transit (5 months after the original order was placed and paid for) and then offer you a ridiculous %refund - 20-30% to keep a product that is either the wrong size, the wrong colour or the wrong item altogether - or no items at all - when they were all paid for months ago in good kind. The experience has absolutely scarred me and I don't would hate for anyone else to be drawn in by their fancy advertising and be out of pocket for promises never delivered.”
“I received two piece yellow item (skirt and top) and was not inspected before being sent out. When I opened it 40 days later, I'm an essential worker and been working long days they would not post me the 3 buttons never stitched on the top as I exceeded the 30 day time frame for exchange and refund. I wasn't asking for exchange or refund just the matching buttons that are for the top. Cherry didn't want to assist with sending me 3 buttons. What a horrible company to deal with. How do you not inspect new item going out. My mistake is not checking it earlier. Will not buy off them again.”
“I returned my items and they never refunded me. DO NOT I REPEAT DO NOT ORDER FROM THIS COMPANY!!!!!!!!!!!! THE CLOTHES ARE CHEAP AND A REFUND IS NON-EXISTENT”
“1st time ordering from Chic Me. Their good reviews on items must be fake. Very poor quality clothing. Looks nothing like what appears in the pictures. These clothes do not fit right, poorly made and should only cost $2 based upon their appearance. I’m NEVER ordering from this place again.”
“FAlSE advertising with this company! Their clothes are not consistent with the pictures and models they post online. I don’t know how they’ve gotten away with this type of deceitful company. Do NOT buy anything from them.”
“STAY AWAY from ordering at Chic me !!! If items don’t fit they will go back and forth with you even to try to make you keep clothing that you want to return until time frame to return is exceeded. I don’t even consider this a company, they’re very unprofessional and DO NOT comply with their own return polcy guidelines!!!”
“Beware and do not buy from this company. They are scammers selling very poor quality and won't let you return your items for a refund. Then ignore your emails”
“Shocking dress came broken and other 3 where far to small. Tried to return where they asked me to take a 30% refund. Then asked for an address and theybhave have me a us address so to send the dresses back its going to cost more than what I payed for them . 100% a scamm and will not be ordering again. Please stay well clear”
“It has been a full month since my order was placed. I received a confirmation that my items shipped a few days after, but the shipping status has not changed from “label created, not in system”. I started to follow up on the shipping status a few weeks later and customer service has not been helpful at all. All responses have told me to be patient because my intend are in transit. Telling me to be patient after a month is frustrating. I’ve been super patient. Clearly the package was lost, but customer service refuses to re-ship items or issue a refund. Do not order from this company. You’re better off ordering from Fashion Nova or Shein.”
“Worst customer service!!! They talk in service and try to keep your money when you want to return items. Do NOT buy from their website. I now have to go through my bank to try and get a refund smh”
“FRIENDS BEWARE!
Chicme, are a bunch scammers. I received the items i purchased late andtje clothing were cheap quality, fit horrible and when i made contact with an csr, they negotiated 30% and i keep their shitty clothing. I will try to make costumes out of them. I attached my conversation with them through whatsapp.”
“I wish I'd checked Trustpilot before placing an order. Customer Services delay responses to emails in order to overrun the return period and when challenged about a UK return address, say the warehouse is temporarily closed! The cost of returning items to the USA is prohibitive and discourages returns. Nowhere on the website does it state that returns cannot be made to the UK, although the goods came from the UK and I did see a UK address on the website, but perhaps they've removed that.
I'm inclined to keep these useless items rather than go through the stress of trying to get a refund, when they can easily give excuses not to give one, judging from other reviews. This is obviously their tactics.”
