“Absolute scam. Can’t reach anybody in so called “customer service” to affect a cancellation and refund due out of stock product. This is an absolute prime case for investigation and shut down. They are just blatant thieves.”
“I received my items within 12 days but want to return 6 out of 8 of them as the quality isn't very good. I have contacted them to arrange a return & refund as per their policy but have been advised it's not possible currently due to COVID shipping issues. The refund should be for £60 and instead they offered a 10% refund and can keep the items or just 15% off my next order. I have challenged them and have now been offered a 20% refund and can keep the items. I don't want to keep the items! My only other option is to ship them from the UK to US and pay for shipping if I want a full refund, despite their website stating they have warehouses around the globe and you can return to your nearest one!”
“DON'T BUY ANYTHING FROM THIS COMPANY!
This company is horrible and they set you up for a scam! I paid $59.02 for a dress. They sent me a defective product with a hole in it. Any other company would do the right thing and refund the entire amount and pay for shipping on the defective product THEY SENT. For 7 days in a row I would ask for the refund and for them to pay the shipping. Horrible customer service. First, they said company policy is that they do not pay for returned shipping - Even though it was their fault for sending a defective product! BAD BUSINESS. Then starting on day 2 they would say, How about refunding 20% and I still pay for shipping. Then they wanted to send me another dress. I said no, and asked them to do the right thing and refund my money. The next day they said how about 30%? Then 80%..They ended up only refund a little over $30! This company is bad business and in the business to scam you! IT IS NOW DAY 8 and I am still trying to get all the money back.”
“This website is a scam. First of all their clothes are not good, you won’t know it until you receive it. And you can’t return it because they will make you send it back to an address and you will never get your money back because they will ask you for some type of logistics that they know you can’t get. It’s a big scam. Do not waste a dime you will regret it.”
“Totally horrible company. Don't buy anything from them. They are very deceptive. Their cloths are very cheap and the sizing is not accurate at all. I purchased over $85.00 worth of items that are much too large. When trying to return them I was offered an $8.00 refund and to keep the unless items. When I said I wanted to return them for a refund I was told the shipping charges are very high and the return process was very long and complicated. So bottom line is they do not give refunds at all. There is no phone number for this company and it takes days before they respond to a message. I suspect we are looking at a group of people in China working out of a basement selling things they buy at a discount from other companies. Much of their stuff is being sold by other knockoff companies all over the internet. The saying "buyer beware" is never truer than it is dealing with this company . Save your money, buy from another company . These people are scammers .”
“Omg just don't order from here, I know the clothes looks nice but no!! It's so bad quality I ordered a few dresses thinking I got a deal spent about 110$. I asked to return, took them about 10 messages back and forth for them to give me a address to send back. Finally sent it and now they can't accept my return because I don't have some type of logistics receipt just a regular one, with a tracking number!!!! I literally just lost 100$ because there's no chance on earth I'm wearing that clothes nor gifting it, you can see the cheapness, feel it, it even smells bad disgusting!”
“This company sent me clothe with a stain on them they were paper thin and too small very cheap and not worth your money I sent the clothe back and they did not refund me very poor customer service . Save yourself the trouble and don’t buy there.”
“Horrible experience with this company. The clothes are poor quality and the sizing is off. Trying to return a top and pants I bought, because they look nothing like they picture and did not fit, has been a complete hassle. They will try anything to not refund your money. I was offered only 10-20% of what I paid!?! I refused and now they are giving me a hard time about shipping the return. It’s been a big headache and they are losing a customer because of it. Horrible customer service.”
“I had ordered an item they claimed was out of stock. Yet there is no way to reach them to either get my refund or get a credit for another item. No phone contact and no email address,”
“This site is a scam. I have not gotten a response on how to get a refund. I keep getting an error message and cannot contact anyone. Any suggestions? The clothes didn’t look like the pic and poor quality. I am not able to cancel my payments either. So are they just going to take my money. I’m so 😡”
“Horrible !! The clothes were poorly made. The quality garbage looked nothing like pictured. I brought a sweater material shirt and received silk. Do not buy from them. They are trying to keep my money stating a no return policy. I don’t care how cute you think it is so not buy”
“Scam company, sent me items with holes in( faulty)
Refused me a refund only offering me 50%, they then told me I’d be charged shipping.
Consumer rights act states any item received damaged/faulty the seller pays for the return and is entitled to a full refund!
Glad this is my first order as I will never order from them again, have opened a case with my bank”
“Such a scam! Clothing is nothing like pictures. Extremely poor quality and sizing. I contacted them about returning to get a return address. Multiple message exchanges with them before they gave me the address trying to get me to accept lesser amount for refund. They finally sent me California address to return item. I followed their instructions, but after I shipped it and sent photo of receipt and tracking number, they say they will not refund me because it was longer than 14 days. Their policy says to “notify” them within 14 days of your intent to return which I did. So now, I no longer have their cheap dress plus out the item price and shipping on front and back end.
This is fraudulent and flat out stealing! I have initiated a dispute and am leaving warning reviews on every site possible!”
“I ordered some items costing £86 and have not recieved my package yet it’s showing delivered on the app. I’ve tried numerous times to speak to customer services and they have ignored my messages. This company is a scam..poor service. I’m very disappointed”
“❗❗❗ DO NOT order from Chic me ❗❗❗
I saw this clothing site pop up and ordered 5 items amounting to £129..when they arrived they looked nothing like the picture and were really poor quality. On their website it says 'easy returns' so I contacted to start a return. They told me it would cost too much to return so they will offer me a 10% refund and I keep the items. Baring in mine they are of absolutely no use because they don't fit and are terrible quality for what I paid. Back and forth emails and they said they would only go up to 30% refund.. I asked the post office and it was going to cost £30 to return the items to the US. I got a £24.30 refund back from £129 and stuck with cheap clothing that's no use!!
Don't be fooled by these jokers.. absolute rip off 😤😤😤”
“Bought a longer length jacket (£25 + £3.99 postage), received a waist length see-through black shirt type jacket(!) with a belt. I have messaged to say I will be returning it and want a full refund. I have been offered, after days of messaging - 20% of the price and to give the jacket to a friend! Return postage is over £20 so it’d be nearly £50 for something that won’t be worn and is of no use to anyone other than a cat blanket with sleeves… don’t waste your time, effort and money”
“Worse Return experience ever! Not to mention some of their clothes quality are terrible. Returned my items never received a refund. They keep asking me the weight of a flat rate package. If you return an item you have to submit a ticket for them to look at the weight you entered and compare it with their weight to see if you deserve a refund! What in the world!”
“Bought a Product from this Company when I got the product it was not as described it came tattered and bleached not as described in the photo that they advertised I was told I would get a full refund now they are playing dumb repeatedly saying sorry you understand I have asked for it to be escalated this is all foreign entity I guess a lot of China Please be aware do not waste your money I'm in the process of getting my money back somehow because what they advertised is a scam”
