Clicks Reviews

Name: Clicks
Rating: 2.08

2.1 Rating 250 Reviews

26 %

of reviewers recommend Clicks

Company Reviews

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Metrics

2.1

Based on 250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.3 out of 5

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Clicks 1 star review on 6th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“licks online shopping is the worst.i placed an order on the 24th of july which was supposed to be delivered within 5-7 .A week passed then the second week also passed no communication was sent.so during the second week i kept on calling customer service the phone just kept on ringing.when i tracked my parcel it was written out on delivery suddenly parcel damaged.i called and i was informed the parcel will be delivered on the 10th of august on the 11th i called and i was informed the person handling the matter will call but but didn’t on the 12th of august i tracked my parcel it was written parcel lost then i called again i demanded refund and i was informed i will be refunded after 14 working days,mind you i have ordered baby formula,baby meds and food.the inconvenience they have caused me it’s too much and now i still have to wait again to get my money. Clicks online shopping is the worst.if you want stress then try it I’m very disappointed at clicks.”

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Posted 4 years ago

“Still waiting for Clicks Online delivery as at 05August2021. Order placed and paid for on 21July2021.”

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Posted 4 years ago

“Clicks Menlyn Retail Park has the slowest service ever in the dispensary!! If you go there to get your prescription filled just know that you going to be there for atleast an hour waiting for assistance. Not once have I gone there and received quick and efficient service. Always regret it going there to have my prescription filled.”

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Posted 4 years ago

“Thank you clicks so much, I ordered online for the first time and I am not disappointed, I waited out 3 working days also understanding why the delivery wasn't sooner because of the pandemic going on and there are a lot of orders, received everything I ordered, nothing was damaged, I would definitely shop again online.”

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Posted 4 years ago

“Hello My name is Sibonga Masondo i would like to give thanks to Meerensee staff...they ALWAYS welcome you with a smile and they are very helpful and friendly... Special thanks to Patricia Nene and her team today you were very helpful... Keep the spirit of Ubuntu guys”

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Posted 4 years ago

“It's the 5th day and my click and collect order is still not ready. I should've rather gone with Dischem, my orders with them are usually ready the next day or day 2 for the latest.”

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Posted 4 years ago

“Placed online order for collection on 1 april,items only ready for collection on 13 April.”

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Posted 4 years ago

“Long wait... 10 mins ...just to get Neorobion vit B at the pharmacy. Such a useless procedure. Then to go queue aagain wait once again at the final pay counter. This is always the case at Clicks and the reason why i go there less and less. Always waiting forever!!”

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Posted 4 years ago

“To whom it may concern Just a note to compliment the staff at both the Meyerdsal store and the store at Mall of South. They are super friendly and go out of their way to assist. Please afford them the due praise they deserve. Regards Fatima”

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Posted 4 years ago

“Great service at Mall of the South and the Meyersdal Store.”

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Posted 4 years ago

“Poor very poor😣”

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Posted 4 years ago

“stupid, useless delivery system”

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Posted 4 years ago

“Made a online purchase 9 days ago. Called and sent email with no order. Very poor online service”

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Posted 4 years ago

“Orders are split between meds and other products. So far it has taken 5 days and order still not ready for collection. By far the worst online shipping experiment in South Africa.”

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Posted 4 years ago

“Im a first time mom to a beautiful boy of 4 months now. For 3 months i had to change diapers throughout the night and sometimes had to change him into dry clothes. I tried pampers, huggies, lovies and every single one disappointed me. I got myself clicks the purple pack of nappies, on special, and not once i had to change him into dry clothes. I leave him for 10 hours with one nappy throughout the night. This is the best nappies. I'll never use something els ever again. To be honest, i buy my baby's monthly supply only at dischem. They also have the best bum cream and Wetwipes. Affordable and never disappoints. Well done to clicks and the amazing service and deals i get every month.”

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Posted 5 years ago

“The worst online store ever, i wouldnt advice anyone to buy there. I bought a bath tub for my baby while i was pregnant on the 15 september n it was never delivered, I requested a refund and even today i haven't received anything from them. My son is even 1 month old.”

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Posted 5 years ago

“Worst service ever!!!!!!!!!!!!😠😠They are taking days to deliver my stuff. Worst thing is that I can't cancel the order until it's here. Stay away from clicks online”

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Posted 5 years ago

“I ordered a steam straightener at clicks this October 2020 and their delivery was quick I received my order within 3 days and I was given a tracking number to track my order which I did, so for me online shopping at clicks is the best .I recommend it to everyone because I haven't been disappointed and I will be buying again”

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Posted 5 years ago

“Worst service ever, ordered and requested for my order to be sent to Cornubia. I saw that my cell no was incorrect, called the online center to change my no, this is still not done. I get told delivery is 1 to 3 working days, go to the store a week later as the order was delayed one part of my parcel is there, the other part is still on its way. I placed one order not sure why the order was split. Asked to speak to the manager at Corunbia, she says there is nothing she can do we need to wait for the order to be delivered as clicks online is different , my point was you are representing the same brand, that is the message you should be passing and try to help.”

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Posted 5 years ago

“their online shopping is the worst you can ever try, they don't update you on your order. as a customer you always have to follow up on your order of which the call center people are also useless as they always say they will get back to you but never do. the order takes forever to be delivered...... its really disappointing and i will never purchase anything online. i am still waiting for my order even now”

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Posted 5 years ago

Clicks is rated 2.1 based on 250 reviews