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Club L London Reviews

4.0 Rating 1,507 Reviews
75 %
of reviewers recommend Club L London
4.0
Based on 1,507 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Club L London 1 star review on 22nd August 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 2 star review on 4th October 2024
Anonymous
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
230
Anonymous
Anonymous  // 01/01/2019
I ordered a dress from here which was all right but I didn’t really like it so I went to return it. No problem, happens with a lot of things it just wasn’t my style. The return process was what was super difficult and I will not be buying from them again. I return this dress within 48 hours of receiving it, however, never got a refund. It says you need to return things within 14 days of receiving and I did so now they get to keep my money and the dress? And I had to pay $20 to send it back so I paid a total of $80 instead of my initial $60 for the dress. I will not be recommending this place for anybody else and I will not be ordering from them again.
Helpful Report
Posted 3 years ago
Dress came out was clearly worn and returned. Obvious fake tan marks in the bustier. Scuff marks on hem, hole in the bustier and a massive stain on the buttocks area. Don’t know how this was missed and sent out out as a new product. I’m still waiting for this issue to be resolved.
Club L London 1 star review on 5th December 2021 Club L London 1 star review on 5th December 2021 Club L London 1 star review on 5th December 2021
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Posted 3 years ago
Did not dispatch my order, did not respond to emails. Deleted my questions about my order off their Instagram.
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Posted 3 years ago
absolute worst dress i've ever owed!! ! The zipper broke before wearing! DONT WASTE MONEY!!! too expensive for such a cheap product! i am so sad i wasted 200$
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Posted 3 years ago
I ordered this dress for my daughter she is almost 16 and is attending her first house party (thanks to covid!)- it was important that she found something that she felt confident and comfortable in as I feel teens have been so restricted. This dress is absolutely stunning and she looks amazing in it! Size is true to size, delivery said 8 days but it arrived 2 days later. Packaging was nice too! Very happy with the purchase and I can’t wait to see my daughter before she sets off to her party!
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Posted 3 years ago
Lovely dresses, great quality and fit amzaingly!!
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Posted 3 years ago
Stunning dress perfect fit true to size, quick delivery!
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Posted 3 years ago
The zip of the dress I just bought got a day after it arrived. So not nice at all
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Posted 3 years ago
Order came very fast, dress is lovely & fits well (it was a maternity dress) compliments my bump beautiful. Highly recommend ordering from them.
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Posted 3 years ago
Very quick delivery as well as great quality product, thick material and exactly what was shown as well as a great fit!
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Posted 3 years ago
Bought this in a panic for my 30th which was the next day and delivery was super fast arriving my midday the next day. Item quality was much better than expected for the price - it was really thick and felt more expensive than it was. Would absolutely order from here again.
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Posted 3 years ago
I love my new top, I’d like it to be a little bit longer especially in the larger sizes but the quality is absolutely gorgeous
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Posted 3 years ago
I love club l London But the only thing I think u can improve on is the packaging Think you should put your items in boxes .
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Posted 3 years ago
The dress is beautiful and exactly what I expected
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Posted 3 years ago
Amazing fabric, beautiful dress!
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Posted 3 years ago
Delivery quick and easy with tracking available. Amazing quality dresses and true to size.
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Posted 3 years ago
In LOVE w/my new Christmas party dress! perfect fit & super flattering, can't wait to order more in the future!
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Posted 3 years ago
Quick postage and the dress is very flattering, can't wait to wear this to a wedding in two weeks
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Posted 3 years ago
In love with my black maxi dress. Decent price, fast delivery and quick refund.
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Posted 3 years ago
Very comfy and fits true to size. Only problem was the straps were quite long on me. X
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Posted 3 years ago
Club L London is rated 4.0 based on 1,507 reviews