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Club L London Reviews

4.0 Rating 1,519 Reviews
75 %
of reviewers recommend Club L London
4.0
Based on 1,519 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Club L London 5 star review on 27th December 2025
Anonymous
Club L London 1 star review on 22nd August 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 2 star review on 4th October 2024
Anonymous
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
231
Anonymous
Anonymous  // 01/01/2019
Always a perfect fit, material and within budget xx
Helpful Report
Posted 4 years ago
Gorgeous quality. A bit too long for me as l am a very short girl.
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Posted 4 years ago
I ordered 2 dresses and 1 jumpsuit, they are unreal, never found anything that fits as well as these do! They also have enough coverage for larger bust girls like myself. Thank you!!
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Posted 4 years ago
Trying to contact Customer service regarding my refund was and still is horrible. I’ve sent several emails to address a return issue that I am having. Well, after almost two weeks of try to get a response from a human rather than an automatically generated email is frustrating. The emails are all the same. My problem is not with the dress that I purchased, they are beautiful. One of them didn’t fit properly and I wanted a refund. I cannot return the dress after 14 days which was not an issue either. The problem is that when I needed assistance with the return no one helped from the company. I bet that I will receive a response on day 15 and my money can’t be refunded.🤦‍♀️ The automated email said that someone will get back to me within 2-3 days and I am still waiting and it’s almost 2 weeks. Needless to say that I will NEVER shop with this company again. I hate being taken advantage of and I feel as though I was robbed. Not responding is very disrespectful and this shows me that they do not value me as a consumer. I attached these date of the first email and I am still waiting for a response.
Club L London 1 star review on 10th September 2021
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Posted 4 years ago
Beautiful dress, just like the pictures. I feel very sexy in it
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Posted 4 years ago
I’d never heard of Club London before and this was my first time purchasing for a masquerade ball I have this weekend. The dress is amazing, and makes me feel so confident. It’s double-lined so feel comfortable without a bra and the back makes the dress! Would 100% recommend buying from Club London, I will be ordering my 21st dress from here
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Posted 4 years ago
So happy with the quality of my dress!! Deffo struggled to find a high quality dress for a good price but my Club L London one did not disappoint! Looked identical to the photo in real life and arrived super quick! 10/10
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Posted 4 years ago
My dresses arrived super quick and I was so happy with the quality, one of the dresses had a tiny make up mark on it but I emailed them straight away and told them and that was all fine. I ordered too big but have returned them which was so simple and just waiting on the right sizes arriving. Brilliant service will definitely be ordering again and recommending to my friends.
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Posted 4 years ago
Great fit and good quality. Fast delivery.
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Posted 4 years ago
So happy with my dress I bought for my engagement Party, dresses are true to size and it came next day, would definitely order from them again in the future for upcoming weddings/hen and bridal outfits!
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Posted 4 years ago
So happy in love with my dress
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Posted 4 years ago
The delivery time was amazing
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Posted 4 years ago
dress came was all marked was so disappointed was for my daughters 16th emailed and haven’t had a reply
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Posted 4 years ago
First time ordering from Club L London. Dress is good quality for a reasonable price and true to size! Delivery was quick and I was kept updated throughout. Would order with them again :)
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Posted 4 years ago
Reasonably priced items that are true to size. Kept up to date with the delivery of my order and what to do if there was an issue. Standard delivery didn't take too long either
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Posted 4 years ago
Reasonably priced for the quality of the item. Absolutely in love with the dress I ordered. Quick delivery too.
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Posted 4 years ago
colour is a little more green then expected , but still looks beautiful really happy with the fit
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Posted 4 years ago
Amazing dress! Great quality and perfect size.
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Posted 4 years ago
easy to use
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Posted 4 years ago
Liked the double lined top section. Sizing different for different dresses though.
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Posted 4 years ago
Club L London is rated 4.0 based on 1,519 reviews