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Club L London Reviews

4.0 Rating 1,519 Reviews
75 %
of reviewers recommend Club L London
4.0
Based on 1,519 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Club L London 5 star review on 27th December 2025
Anonymous
Club L London 1 star review on 22nd August 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 2 star review on 4th October 2024
Anonymous
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
231
Anonymous
Anonymous  // 01/01/2019
Easy quick process,
Helpful Report
Posted 4 years ago
Gorgeous! Perfect for a chic wedding look. Great quality and fit. Will definitely be ordering again from club L.
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Posted 4 years ago
The quality of the dresses was great! The colour did look different when they arrived to what they did online but never the less they were still beautiful!
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Posted 4 years ago
Dresses fit perfectly and the quality is AMAZING! Defo recommend!
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Posted 4 years ago
absolutely horrible customer service! I ordered 4 dresses, one had three gaping holes in the front seam, I wrote requesting to return it. I got 2 auto generated emails, finally one from a human saying he had issued a free return in “the portal“. When I went to use the returns portal, it didn’t recognize my order number. It is absolutely impossible to find their phone number, so no chance of speaking to anybody. Great products, but will never order again due to very poor service.
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Posted 4 years ago
Amazing! The fit was incredible alongside the quality of the fabric!! Iam getting more. Thank you CLUB L
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Posted 4 years ago
Ordered an Aurora jumpsuit and Picture Perfect dress. Both looked amazing and incredibly flattering. Only problem I had was that the dress was supposed to have strings which you pull to either shorten or lengthen the slit on side but the strings had been sewn into the fabric in some areas so I had to use scissors to try and unattach them. Other than that everything was perfect and I’ll definitely be ordering again.
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Posted 4 years ago
Fantastic quality. Quick delivery. Tracking
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Posted 4 years ago
I have not received my order and I paid for next day delivery. But to soon requesting a review been 5 days
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Posted 4 years ago
Amazing! Just simply amazing. So comfortable and the material isn’t seethrough colour and size is true to website too!
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Posted 4 years ago
Club L have been fast and efficient. The order arrived next day and the email communication kept me fully informed. What a pleasure shopping with Club L
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Posted 4 years ago
My beautiful dresses arrived in speedy time. I ordered my size (12) , but unfortunately they were both way too small, very small in fact. My friend who is a size 10 couldn’t even get them on. I will have to send them back.
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Posted 4 years ago
Club London was recommended by a friend, I was not disappointed, quick delivery, reasonably priced, quality and fit was amazing, I just need to decided which dress I’m wearing now ! Will definitely be back and been telling everyone 😁
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Posted 4 years ago
Amazing 🤩
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Posted 4 years ago
Great quality clothing and impressive styles will definitely be ordering from you again.
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Posted 4 years ago
Fast delivery. Reasonable prices. Amazing quality of dresses (v figure flattering!!) and really easy returns process. Also love that you can use Klarna
Club L London 5 star review on 10th September 2021
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Posted 4 years ago
So, its my first time ordering from this company and i will say, i am 100% happy with the whole service plus my dress looks really amazing! I really wish i had a picture to show, but its stored away for my weekend away!
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Posted 4 years ago
Amazing quality and true to size. Super comfy material can’t fault it
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Posted 4 years ago
Love my new top, such good quality and never disappoints!
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Posted 4 years ago
Ordered multiple dresses over the space of a week for a wedding the quality of dresses have been amazing! Delivery has been really quick and returns process is also easy.
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Posted 4 years ago
Club L London is rated 4.0 based on 1,519 reviews