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Club L London Reviews

4.0 Rating 1,507 Reviews
75 %
of reviewers recommend Club L London
4.0
Based on 1,507 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Club L London 1 star review on 22nd August 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 2 star review on 4th October 2024
Anonymous
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
230
Anonymous
Anonymous  // 01/01/2019
Comfortable clothing. Material was beautiful and looked amazing
Helpful Report
Posted 3 years ago
The dress I ordered was beautiful and made me feel so confident
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Posted 4 years ago
The delivery and online service was fast and good! However, I ordered a wedding dress which cost £100 but looks like something that cost £40. It’s a lovely design but poorly executed. It’s see through hasn’t got a lining and the seems not sewn in properly. It’s ill fitting. I think they’ve charged more just because it’s a wedding dress but the quality really isn’t there!
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Posted 4 years ago
It is super easy to checkout, they email to make sure you’re happy and let you know when your order has been dispatched. Their prices are extremely good when you look at the quality of the items, will definitely be ordering from Club L London again!
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Posted 4 years ago
Arrived a day late even though I had next day delivery and one dress had a broken strap.
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Posted 4 years ago
The most stunning dresses & amazing quality
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Posted 4 years ago
Amazing quality dresses and really quick to arrive! Would definitely recommend
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Posted 4 years ago
Perfect fit and speedy delivery! Just wish they had petite options!
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Posted 4 years ago
Easy quick process,
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Posted 4 years ago
Gorgeous! Perfect for a chic wedding look. Great quality and fit. Will definitely be ordering again from club L.
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Posted 4 years ago
The quality of the dresses was great! The colour did look different when they arrived to what they did online but never the less they were still beautiful!
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Posted 4 years ago
Dresses fit perfectly and the quality is AMAZING! Defo recommend!
Helpful Report
Posted 4 years ago
absolutely horrible customer service! I ordered 4 dresses, one had three gaping holes in the front seam, I wrote requesting to return it. I got 2 auto generated emails, finally one from a human saying he had issued a free return in “the portal“. When I went to use the returns portal, it didn’t recognize my order number. It is absolutely impossible to find their phone number, so no chance of speaking to anybody. Great products, but will never order again due to very poor service.
Helpful Report
Posted 4 years ago
Amazing! The fit was incredible alongside the quality of the fabric!! Iam getting more. Thank you CLUB L
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Posted 4 years ago
Ordered an Aurora jumpsuit and Picture Perfect dress. Both looked amazing and incredibly flattering. Only problem I had was that the dress was supposed to have strings which you pull to either shorten or lengthen the slit on side but the strings had been sewn into the fabric in some areas so I had to use scissors to try and unattach them. Other than that everything was perfect and I’ll definitely be ordering again.
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Posted 4 years ago
Fantastic quality. Quick delivery. Tracking
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Posted 4 years ago
I have not received my order and I paid for next day delivery. But to soon requesting a review been 5 days
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Posted 4 years ago
Amazing! Just simply amazing. So comfortable and the material isn’t seethrough colour and size is true to website too!
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Posted 4 years ago
Club L have been fast and efficient. The order arrived next day and the email communication kept me fully informed. What a pleasure shopping with Club L
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Posted 4 years ago
My beautiful dresses arrived in speedy time. I ordered my size (12) , but unfortunately they were both way too small, very small in fact. My friend who is a size 10 couldn’t even get them on. I will have to send them back.
Helpful Report
Posted 4 years ago
Club L London is rated 4.0 based on 1,507 reviews