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Club L London Reviews

4.0 Rating 1,507 Reviews
75 %
of reviewers recommend Club L London
4.0
Based on 1,507 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Club L London 1 star review on 22nd August 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 5 star review on 6th January 2025
Anonymous
Club L London 2 star review on 4th October 2024
Anonymous
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
Club L London 1 star review on 10th May 2024
Beth
230
Anonymous
Anonymous  // 01/01/2019
I’ve ordered twice now first time it was a delivery from dhl everything was perfect except the delivery service second time everything went smoothly, the dresses have been true to size and comfortable not issues at all
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Posted 1 year ago
Gorgeous dress, love it, fast delivery, great quality!
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Posted 1 year ago
In love with my abba styled and amazing clothes for my hen do! The perfect accessories and styles for a fabulous weekend ahead of celebrations! Thank you!!
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Posted 1 year ago
Excellent quality and perfect fit . Exactly as advertised on the Club L site . My girlfriend was delighted with all the dresses from yourselves.
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Posted 1 year ago
Speedy delivery and great quality dress! Super flattering and everyone kept asking where my outfit was from
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Posted 1 year ago
This dress is just stunning, very classy and 💯 must keep. A great fit and perfect for various occasions
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Posted 1 year ago
Very disappointed with this company and unfortunately won’t use them again in the future. Firstly, their estimated timeframe for delivery was wrong for me and my order arrived past the stated timeframe. Secondly, the entire website is so deceiving. Their URL is “.com.au” so you’d assume they’re based in Australia, not international. To return an item, you’re to pay $35 AUD, like wow. Absolutely disappointing, I was stunned. You’d think returning an item from an Australia URL would NOT be that high, apparently it’s all lies and is shipped from overseas but does NOT state so. Customer service team is quite disappointing to deal with. Can’t wait to get my money back and never shop here again.
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Posted 1 year ago
Beautiful dresses so much so that I ordered many and couldn't decide! Arrived on time and good prices and choice
Club L London 5 star review on 9th February 2024
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Posted 1 year ago
Love this dress it’s absolutely stunning! One thing I must say is I had to size down as it was a little big around my chest area
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Posted 1 year ago
Beautiful dress, was a smash hit
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Posted 1 year ago
Ordered a dress for event, could not believe it arrived next morning- what a great service!
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Posted 1 year ago
My recent order was probably the best! Felt so amazing and received so many compliments! Having ordered from Club London a few times now, have always been happy with my orders! Quality, variety and delivery have always been perfect!
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Posted 1 year ago
Love all dresses from here. Some come up a little big I find. So consider downsizing on most styles. Great quality dresses :)
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Posted 1 year ago
Purchased at least 3 dresses for daughters within last couple of months. Very good quality dresses and the service has been excellent. Returns service also very good. Beautiful dresses!
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Posted 1 year ago
Super fast delivery, dress fits beautifully and material is high standard
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Posted 1 year ago
Great company from the start of ordering right up to receiving my goods Garments are made well and great quality, stylish and comfortable to wear.
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Posted 1 year ago
The clothes are so well made and beautiful ! Postage quick, easy returns…….. ( not that you would want to return ) would highly recommend 😍
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Posted 1 year ago
The dresses are always great quality and a nice fit! Sometimes the sizes come up a bit big depending on the material so make sure to send it back in time as you only have 14 days to return an item! Other than that I have always been really happy with my orders
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Posted 1 year ago
I have ordered from Club L London many times, mainly for my daughter, and always been happy with the products. Quality, packaging and delivery have always been on-point – the only reason we can't give five stars is because we have never returned anything or had any complaints so have no experience of customer service or the refund process
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Posted 1 year ago
Great quality dress, love how many options there are. Delivery was great and came quite fast. I’ve managed to return one of the dresses, just surprised I had to pay for postage out of the refund amount.
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Posted 1 year ago
Club L London is rated 4.0 based on 1,507 reviews