Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm so happy with my purchase of armchair and love seat arm covers!! It's been a game changer in respect to how my living room looks! I don't need to cover my furniture with throws or other cover-ups. It looks fresh and unencumbered now. I don't need to wash the hole slip cover - just toss the arm covers in the wash and everything looks great again!”

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Posted 5 years ago

“My Nils slipcovers fit perfectly! Very well made!”

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Posted 5 years ago

“It not what I was looking for it dont have the strap on it to pull out the bed so I'm unsatisfied.”

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Posted 5 years ago

Hello Sirahan! I am very sorry to hear that you are not satisfied with your slipcovers, that really bums us out. We’re usually known for our exceptional attention to detail, and we regret that we missed the mark here. Not sure what happened but an educated guess is that the handle for the bed compartment did not reach you. Please allow me to help check on this and we can resolve this together? :) I will be in touch via email to see how we can send you that handle to complete the slipcover. Speak soon! Ning from Comfort Works.

Posted 5 years ago

“They fit perfectly and look great!”

Comfort Works 5 star review on 3rd April 2020

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Posted 5 years ago

“I purchased a seat cover for my couch in green velvet. It feels so soft and is expertly crafted. The fit is perfect. I wish I could slip cover my whole couch but can not due to the shape of the couch. Comfort Works was great to work with and answered all my questions in a timely manner. I will recommend Comfort Works to friends and family. I will also use Comfort Works for any future slip cover needs.”

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Posted 5 years ago

“I am blown away!!! I love the slipcover! It is fantastic quality! Fits beautifully and made my couch brand new!!!”

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Posted 5 years ago

Suzanne, that looks great! We are so happy to see that the fit is perfect. With time the creases will smoothen out and it'll look amazing. Thank you for believing in our product and we would be happy to make covers for you again in the future! :) Ning from Comfort Works.

Posted 5 years ago

“Worth every penny. Gave new life to my old Ikea chair and is even a nice upgrade from the stock fabric. Thanks for the service!”

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Posted 5 years ago

“These guys are awesome! I ordered a cover for my IKEA couch in a pink color. It's a fold out bed, so I was a little nervous about whether it would fit properly. Comfort Works did NOT disappoint. The couch looks amazing, and the covers fit perfectly. Even with everything going on in the world, they stayed in touch with me and kept me updated every step of the way. Highly recommend.”

Comfort Works 5 star review on 1st April 2020

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Posted 5 years ago

“Thank you to all the team at Comfort Works! Everyone has been so helpful throughout the process of choosing fabric to manufacturing to shipping. I’m delighted with the look, quality and feel :) very happy customer! Will be recommending to all my friends.”

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Posted 5 years ago

“Excellent, covers look great! I will be ordering again soon. Great communication too, Thank you!”

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Posted 5 years ago

“I have a 15 year old Ikea couch, lets see if I can get 15 more out of it. I just bought new cushion foam & this cover makes my couch look new. I like the backing fabric, it has a nap and so it grabs the cushions & stops them from moving. I will probably order another when I can decide what color.”

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Posted 5 years ago

“Excellent communication with the Customer Service. I was in a doubt regarding the model. They helped me very quickly. Making took a long time, but I guess it was because the virus slowed things down. The quality of the product is excellent. Very pleased.”

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Posted 5 years ago

“The whole experience -- from ordering the samples, communicating about out of stock fabrics, and getting the slipcover -- was great. The fabric is beautiful and comfortable. The slipcover fits perfectly and makes my IKEA sofa look like a new high end piece. Thank you!”

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Posted 5 years ago

“DANKE ! Top Service, guter Bezug, guter Preis! Jederzeit gern wieder!”

Comfort Works 5 star review on 30th March 2020

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Posted 5 years ago

Vielen Dank, Phil, wir wissen dein Lob sehr zu schätzen! :)

Posted 5 years ago

“Very happy with my cushions. Great quality!”

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Posted 5 years ago

“Beautiful, easy to put on and perfect in every way. Thanks for the Comfort!”

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Posted 5 years ago

“The Comfort Works slip cover we had Custom made fits perfectly on our CB2 couch. We had it made because our cat likes Claw the side of it and now it looks very shredded on the side. I’m sure there’s many cat owners who have the same issue. I also wanted to be able to wash the covers periodically. The staff were very thorough with the measurements process before actually having it produced. Thank you Comfort Works for a great experience working with you and the final excellent slip cover product. Duncan”

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Posted 5 years ago

“These folks do a great job. I've ordered several slipcovers for my Ikea sofa and all have been great.”

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Posted 5 years ago

“+ Machine washable + Custom dimensions + Great personal communication to customize order Only reason it's not 5 stars is because of the time it took to get them: several weeks (Australia to USA shipping). Got covers for the seat cushions of the couch to protect from dog claws scratching the leather. Happy that fabric swatches were available to choose between colors and materials to match the other cushions we didn't cover. Glad to have personal comunication with a representative who helped make sure my custom dimensions were exact, and helped correct an ordering error I made.”

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Posted 5 years ago

“ich bin sehr zufrieden mit dem Bezug für das sofa Allerum Danke”

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Posted 5 years ago

Lieben Dank, das freut uns zu hören! :)

Posted 5 years ago

Comfort Works is rated 4.8 based on 4,702 reviews