Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the sofa covers! Affordable and fit perfectly!”

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Posted 5 years ago

“I am in love with my new slip covers. They fit perfectly and feel so soft. I got the performance velvet and they are exactly as I hoped. I had to wait 5 weeks instead of the 3-4 but I barely expected them to come in the time of coronavirus so it was a great surprise!”

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Posted 5 years ago

“a great service overall - easy to order samples, good selection of upholstery ranges and the final product arrived quickly, very nicely packaged and - most importantly - the comfort works' covers fit better than original manufacturer's own!”

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Posted 5 years ago

“Our experience with Comfort Works has been extremely satisfying, which is not to say it hasn't had a few bumps in the road. From the time we measured, re-measured, and received our covers, the staff at Comfort Works has been very responsive to our needs. The slip covers we had made for our Pottery Barn loveseat are beautiful. They fit like a glove, and make the 18 year old loveseat look brand new. We are very happy with the customer service and the quality of the product from Comfort Works, and recommend them without reservation.”

Comfort Works 5 star review on 21st March 2020

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Posted 5 years ago

“We love the slip covers. They fit perfectly and are high quality. Thank you.”

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Posted 5 years ago

“Amazing fit and finish”

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Posted 5 years ago

“Fabulous service! Quick and always kept update of the status of my order. Quality of the products order - EXCELLENT!”

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Posted 5 years ago

“Our new slip covers for our 18 year old IKEA couch and matching chair made them look like new for less than half the price of new pieces. Great quality and fit!”

Comfort Works 5 star review on 20th March 2020

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Posted 5 years ago

“I got my delivery with the expected item I ordered. Great job!”

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Posted 5 years ago

“Thank you for excellent service. Would recommend you any day. Good price and prompt delivery”

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Posted 5 years ago

“I am very happy with my new slipcover. It fits my IKEA sofa perfectly and seems to be very well-made and sturdy. It's everything I was looking for!”

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Posted 5 years ago

“Love my pimped sofabed. There are a couple of areas that aren't quite perfect but perhaps can be rectified (I haven't had the chance to msg Comfortworks about it yet what with Coronavirus turning the world upside down) - the chaise cover could do with a centre strap as well as diagonal ones on the corners to stop it being saggy (especially where it meets the sofa section) and the bed base cover seems to be a bit short so I can see a bit of the old colour peeking through), but overall it looks good and means I didn't have to spend hours and hours trying to work out the pattern myself then inevitably never actually finishing the reupholstry a la my previous sofa! We got the green velvet and it has the pink IKEA scatter cushions.”

Comfort Works 4 star review on 18th March 2020

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Posted 5 years ago

Hey Emily, this looks amazing! :) We hear you about the certain areas that you think could be better. When you have the time, please do send photos of them to info@comfortworks.com.au and we will start a conversation to get those a better fit! Cheers! Ning from Comfort Works

Posted 5 years ago

“Brilliantly made, as good as new, good value way of refreshing furniture. Brilliant fit really good quality, well packaged and great delivery.”

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Posted 5 years ago

“Farlov sofa arms. Left arm when looking at sofa has extra material that bunches or poofs up as well as a few wrinkles. Right arm when looking at sofa seems to fit the best. Still a wrinkle or two but no poofiness.”

Comfort Works 4 star review on 17th March 2020

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Posted 5 years ago

“This is my second purchase. The quality is outstanding.”

Comfort Works 5 star review on 17th March 2020

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Posted 5 years ago

“More photos of farlov loveseat arms”

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Posted 5 years ago

“I love our new slipcovers! I was so excited to find this website as my IKEA slipcovers were worn and their new colors did not match my decor. The access to slipcover samples at Comfort Works was great. My couch looks and feels brand new. It was SO EASY!!!! Thank you!!!! It was worth the wait!!!!”

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Posted 5 years ago

“The covers look beautiful! The variety of patterns/fabrics is stunning. Tremendous customer service!”

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Posted 5 years ago

“I am extremely pleased with my chair cover from Comfort Works! The ease of ordering and options were great and I was so happy to find something for my discontinued chair. The communication about the order, the processing, and shipment were fantastic. The product is of great quality, everything was nicely labeled for easy assembly, and it has turned our tired looking chair into something we want to sit in again! I will highly recommend your business!”

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Posted 5 years ago

“Very very good”

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Posted 5 years ago

Comfort Works is rated 4.8 based on 4,702 reviews