Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,702 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

1525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my new arm chair covers. They are very well made and match my chair perfectly. I will buy from comfort works again.”

Helpful Report

Posted 5 years ago

“When I put the base cover on, I was super impressed with the great fit. But, the bottom and back cushion covers are so loose on the inserts. I can grab a couple of inches of extra fabric on each one. Maybe I can alter them myself, but for the price of custom-made covers, I’d really rather not have to do that. Otherwise, the fabric and craftsmanship is beautiful. I just wish the cushion covers fit better so the couch would look more tidy. **Update: Comfort Works reached out to me immediately after I wrote this review and worked with me to remedy this issue. I sent them the measurements from my couch cushions (we think maybe my couch was an older model) and they very quickly sent me replacement covers that fit my couch perfectly. Their customer service was top-notch and I couldn't be happier with these covers. They have breathed new life into our couch and allowed me to modernize the lines of the couch (I've tucked the couch skirt under itself to reveal the tapered legs). If you are at all on the fence about ordering from this company, go for it. I suspect your purchase will be perfect, but if it's not, they will make it so. I could not recommend them more highly!”

Helpful Report

Posted 5 years ago

Hey Lindsay! Thanks for the candid feedback and photos - we can see that the cushion covers are indeed loose and hence just now good enough. One of our client service dudes or dudettes will be in touch with you shortly to help you out, most likely through replacements that will fit better for your couch :) Speak soon, Chuck

Posted 5 years ago

“Slip covers were EXCELLENT quality. Fit perfectly, very snug, and you would never know that they were slip covers in the first place. The fabric was also extremely expensive looking and had great texture. The kinko natural was the color I selected and it was a bit more creamy or yellowish than I expected from the sample so for those ordering that color, they should expect much more cream than white. Overall I love the covers and its given my couch a much needed refresh that make it look very new. The covers arrived in 5 weeks (within the period predicted by comfort works) and there was no issues with delivery. Overall I would 100 percent recommend this company and will be sure to order from here again if/when this slip cover (or others) wear out.”

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Posted 5 years ago

“Coverts were delivered when they said they would be. Seem to be good quality”

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Posted 5 years ago

“Staff was very helpful in getting the right measurements. The covers turned out beautiful! Highly recommend Comfort Works!”

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Posted 5 years ago

“I love my white-canvas slipcover for the Ikea Farlov chair. The canvas is soft and a nice, warm white and the quality of the craftsmanship is very good. There was a 5-week production/shipping time but well worth the wait.”

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Posted 5 years ago

“Orderd a velvet Ikea sofacover.The fabric felt and looked luxurious.The sawing was very well done and the fit on the sofa was very good.It arrived earlier than planned.I didn’t order a fabricsample so the colour darkgray was more bluegray and not so dark but I learned to like it after first chock.Can recommend to others.”

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Posted 5 years ago

“The slipcover is beautifully made and looks awesome! Thank you Comfort Works!”

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Posted 5 years ago

“Love, love, love it! The indigo velvet looks great in our living room and adds a touch of luxury it didn't have before.”

Helpful Report

Posted 5 years ago

“We ordered the Kino Ash fabric to cover an IKEA KRAMFORS sofa and footstool. Very pleased with the fabric - colour exactly as shown on the website - and quality of the product. Will order again when we need next to revamp our IKEA furniture!”

Helpful Report

Posted 5 years ago

“I was very skeptical about purchasing my sofa covers sight unseen as I did not order swatches but so so happy I trusted the photos and reviews I saw. The covers look great on my couch and the fabric is much nicer than what we originally had but still feels like it’s sturdy enough to hold up to our three cats. If you are nervous about ordering, don’t be, the covers are great!”

Comfort Works 5 star review on 8th March 2020

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Posted 5 years ago

“My new Stockholm chair cover looks stylish and has added a new dimension to the room. It was a perfect fit and arrived within a few weeks. Love it 😎”

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Posted 5 years ago

“Really nice work! Thanks a lot!”

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Posted 5 years ago

“I have placed two order from Comfort Works and have been very satisfied.”

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Posted 5 years ago

“I am very happy with the covers. They are made very well, fit perfectly and look great I am also very impressed with Comfort Works and the communication and updates I received re my order. I am hoping to order another set, in a different color, later this year.”

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Posted 5 years ago

“Great slipcovers! Perfect fit & the blue velvet is so pretty. Highly recommend!”

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Posted 5 years ago

“Great slipcovered”

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Posted 5 years ago

“Covers are great, very soft , velvet feel to them and color is rich , everything fits well, no mismatches. Not sure how to care for the product , but hope to learn and explore the great new look !”

Helpful Report

Posted 5 years ago

“This company is amazing! I searched high and low for a replacement cover for our Pottery Barn sectional that would be high quality and not cost more than a brand new couch. I was almost to the point of giving up when I came across Comfort Works. At first, I was disappointed when I saw that they didn’t carry a cover for the couch we had. However, when we reached out to their customer service department we found out that they would custom make a cover us! All we had to do was send them photos and fill out the measurement form they provided. They even turned our photos into diagrams to show where we should measure-it was so easy! These people are a class act-from start to finish they were helpful, kind and quick to respond to all of our questions. Their prices are incredible and the quality of their work is top notch. We couldn’t be happier with our slipcover.”

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Posted 5 years ago

“Extremely happy with my chair covers. They fit perfect, not too tight & easy to put on. I would definitely recommend to anyone.”

Comfort Works 5 star review on 6th March 2020

Helpful Report

Posted 5 years ago

Comfort Works is rated 4.8 based on 4,702 reviews