Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,681 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with Comfort Works has been outstanding. I TWICE got my order wrong -- not their fault at all; I didn't read carefully or check my order well -- and they were incredibly kind about helping me get it right. They were also really generous about helping me fix my own error at no additional cost. Shipping was fast and tracking was accurate every step of the way. Best of all the slipcover fits beautifully and is a gorgeous color. Everyone who visits comments on how fantastic the sofa looks now. I loved everything about my experience with Comfort Works and am just biding my time before ordering a second set of slipcovers for my couch!”

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Posted 2 years ago

Hey there, NG! We can't thank you enough for leaving us such a stellar review. We're over the moon to hear that your experience with us was a great one. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“We are thrilled with our “brand new” couch. Comfort Works created a cover for a very old PB sectional that was shredded to bits by our cats. The new cover was impeccably executed. It couldn’t fit better and was very well made. We highly recommend!!”

Comfort Works 5 star review on 18th December 2022

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Posted 2 years ago

Hey there, Catherine! Thank you so much for leaving us such a glowing review. Your PB Comfort is looking amazing. Thank you again for trusting us with your slipcovers and have a great day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“! FANTASTICO ¡LLEGO MUY RADIDO A ISLAS CANRIAS (ESPAÑA)! ESTAMOS MUY CONTENTOS, LA TELA MUY FUERTE Y RESISTENTE EL COLOR QUE QUERIAMOS, MUY FACIL Y RAPIDO DE PONER.TODO UN ACIERTO.MUCHAS GRACIAS.COMFORT WORKS...”

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Posted 2 years ago

“Très contente de mes housses, elles sont parfaitement adaptées à mon canapé qui a retrouvé une seconde peau 20 ans plus tard. La qualité est magnifique, la couleur très belle.”

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Posted 2 years ago

Bonjour Muscio, merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé. Merci pour votre soutien et votre confiance! :) - Mira de Comfort Works

Posted 2 years ago

“Very good experience. My order was quickly sent, and I received it within 2 weeks in Spain. The fabric is very nice and the cover fits well. My old IKEA chaise longue looks much better. Thanks a lot, Comfort Works!!”

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Posted 2 years ago

Hi there, Belén! Thank you so much for letting us know. We're so happy to hear that you're enjoying your Ektorp's new look. Have a fantastic day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Perfect experience. Comfort Works promptly sent us samples, and when we were ready helped us figure out how to customize the order to our needs. The interaction was always pleasant and helpful. Once I placed the order, it was quickly made and sent, and I received it within 2 weeks in California. The fabric and the stitching look excellent. Going to make out boring ikea sofa sleeper so much better. Thanks CM!”

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Posted 2 years ago

Hey there, Yulapaluy! We can't thank you enough for the kind words. We're thrilled to hear that you're enjoying your Finnala's new look. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“Délais de livraison raisonnables. Velour de belle qualité. Belle couleur (vert). Mise en place facile. Pas parfaitement ajusté au niveau des accoudoirs et de la liaison dossier-assise, mais fait le job. Je rachèterais sans hésitation, si c'était à refaire.”

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Posted 2 years ago

Bonjour CRUZ, merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre fauteuil. Merci pour votre soutien et votre confiance! :) - Mira de Comfort Works

Posted 2 years ago

“I could not be happier with my new-again sofa thanks to comfort works! I got a cover for my ikea sofa, custom covers for my throw pillows, and new legs as well. The comfort chenille fabric (I got dusty rose) is so soft and beautiful! And it doesn’t even collect pet hair! I’ve had it over a month now and am still obsessed.”

Comfort Works 5 star review on 8th December 2022

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Posted 2 years ago

Hi Katie! We can't thank you enough for leaving us such a glowing review - your Karlstad looks absolutely stunning. We're so happy to hear that you're enjoying the new look. Thank you again for trusting us with your slipcover and have a fantastic day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“I am very very happy with my custom slipcovers. I purchased J. M. Paquet furniture years ago. We still love the furniture, but the company went out of business so I could not get the slipcovers replaced. I did not want to have to send my furniture to an upholstery shop and pay $3,000.00 for new slipcovers. It took some effort and time to make the measurements clear enough to make the Comfort Works' seamstress happy with them, but it was worth it. Taking photos of your furniture and marking the measurements on there is definitely recommended, especially if you have furniture that does not quite fit the online template. Sulaica was very patient with all of my questions and she graciously addressed all of my concerns. I highly recommend this company.”

Comfort Works 5 star review on 6th December 2022

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Posted 2 years ago

Hey there, Bonnie! We can't thank you enough for letting us know - we're ecstatic to hear that your experience with us was a great one. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“Comfort Works is awesome - initially I inquired being that I purchased my sofa from Wayfair; which wasn’t on the list of companies they made covers. Sulacia and I communicated throughout the entire process. When I tell you - she and the team are professionals. I was measuring incorrectly several times & they were adamant I was off & I was. HaHa. Overall ~ I would order from this coming again. When I say my covers fits “perfectly” and looks absolutely “fabulous”..!! I Love Love the finished covers. I chose Weave Textured Denim. Thank you ❣️”

Comfort Works 5 star review on 5th December 2022

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Posted 2 years ago

Hi Keesha! Thank you so much for leaving us such a stellar review. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Magnifico!! Daba el sofá por perdido al estar roto el asiento, y descubrí esta tienda en la que venden las fundas. Ahora te go sofá nuevo!!”

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Posted 2 years ago

“Thank you! Extra quality! Extra delivery! Congratulations! I am a fully satisfied customer!”

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Posted 2 years ago

Hey there, Decle! We can't thank you enough for letting us know. We're thrilled to hear that your experience with us was a great one. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“Recieved a great product beautifully made!”

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Posted 2 years ago

Hi there, Kara! Thank you so much for the kind words. We're over the moon to hear that you're enjoying your Kivik's new look :) - Mira from Comfort Works

Posted 2 years ago

“Entreprise très sérieuse . Produit de grande qualité et livraison rapide. Bravo. Continuez comme cela.”

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Posted 2 years ago

Bonjour Desmalles, merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé. Merci pour votre soutien et votre confiance! :) - Mira de Comfort Works

Posted 2 years ago

“We could not be happier with our Comfort Works slipcover. The entire experience--from first contact and fabric sample ordering through to measurements, shipment and delivery--was first-rate. Mark, who was our customer-facing contact was proactively communicative, responsive, professional and effective. And, best of all, the slipcover fits perfectly! A win all the way around. We'd order from Comfort Works again--and recommend them to others--in a heartbeat.”

Comfort Works 5 star review on 30th November 2022

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Posted 2 years ago

Hey there, Amory! Thank you so much for leaving us such a glowing review. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“Increíble esta empresa, el pedido fue rapidísimo y eficaz, exactamente el modelo que quería y el color. Muchas gracias por este servicio.”

Comfort Works 5 star review on 26th November 2022

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Posted 2 years ago

“magnifique housse reçue en un temps record!!! nous sommes très contents et notre canapé a retrouvé sa jeunesse :)”

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Posted 2 years ago

Bonjour Pueyo, et merci beaucoup pour votre avis - nous sommes ravis d'avoir pu vous aider à rénover votre canapé! Merci pour votre soutien et votre confiance :) - Mira de Comfort Works

Posted 2 years ago

“Mon fauteuil Ikéa a retrouvé une seconde jeunesse. Le tissu est de bonne facture, meilleure que ce que l'on trouve en original. J'ai donc commandé et reçu une housse pour un canapé, qui est tout aussi bien. Merci”

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Posted 2 years ago

Bonjour Chaptal, merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre fauteuil. Merci pour votre soutien et votre confiance! :) - Mira de Comfort Works

Posted 2 years ago

“Unkomplizierte Bestellung, schnelle Lieferung, Bezug passt perkekt, alles bestens!”

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Posted 2 years ago

Hey, vielen Dank für deine freundlichen Worte. Wir wünschen viel Freude mit den Bezügen. - Simon von Comfort Works

Posted 2 years ago

“Parfait Très belle qualité Je recommande”

Comfort Works 5 star review on 21st November 2022

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Posted 2 years ago

Bonjour Pereira, merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé. Merci pour votre soutien et votre confiance! :) - Mira de Comfort Works

Posted 2 years ago

Comfort Works is rated 4.8 based on 4,681 reviews