Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,681 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just received my slip cover for my PB comfort 93 inch sofa and I am absolutely floored at the quality of the fabric and the fit. I was a bit worried about buying such a high ticket item online but the product is amazing! Thank you Comfort Works!!! I have a whole new sofa!!! :)”

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Posted 2 years ago

Hey there, Susan! Thank you so much for leaving us such a wonderful review - we're so happy to hear that you're enjoying your PB Comfort's new look. Thank you again for trusting us with your slipcover and have a great day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Fast delivery and great product! Everything fits perfectly!”

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Posted 2 years ago

Hey there, Sara! We can't thank you enough for the kind words. We're thrilled to hear that your experience with us was a great one. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“C'est ma 2ème commande chez Comfort Works. Je suis très satisfaite de ma housse, elle a été livrée rapidement et convient parfaitement à mon canapé, le service client est au top, je recommande !”

Comfort Works 5 star review on 28th January 2023

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Posted 2 years ago

Bonjour Martin, merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé. Merci pour votre soutien et votre confiance! :) - Mira de Comfort Works

Posted 2 years ago

“Delivery was way quicker than I thought, the couch cover fits perfectly. I couldn't ask for a better experience.”

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Posted 2 years ago

Hey Andrea, thank you so much for letting us know! We're so happy to hear that you're enjoying your new covers and that your experience with us was a great one :) - Mira from Comfort Works

Posted 2 years ago

“Good communication, excellent product”

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Posted 2 years ago

Hi Daurenjou! Thank you so much for the kind words. We're absolutely thrilled to hear that you're enjoying your new covers :) - Mira from Comfort Works

Posted 2 years ago

“They made my Restoration Hardware look like new at a fraction of the price. The tool was easy to use and customer service and communication was great. The covers fit perfectly . Thank you! Would highly recommend .”

Comfort Works 5 star review on 24th January 2023

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Posted 2 years ago

Hi there, Nancy! We can't thank you enough for leaving us such a thoughtful review - your space looks absolutely stunning. We're so happy to hear that your experience with us was a great one. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“Wir haben für das Landskrona Sofa von Ikea die Bezüge in Cotton Canvas bestellt. Ich habe sie bei 30 Grad gewaschen und an der Luft trocknen lassen. Es passt alles tiptop. Weder zu gross noch zu klein. Das Sofa sieht aus wie neu.”

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Posted 2 years ago

Herzlichen Dank für deine tolle Bewertung. Darüber freuen wir uns riesig. Du kannst gerne ein paar Fotos deines „neuen“ Sofas hochladen. :) Alles Gute wünschen wir! - Simon von Comfort Works

Posted 2 years ago

“La housse est très bien concue et avec un tissu de qualité. Nous avons pu l'installé sans difficulté sur notre canapé. Par ailleurs, le suivi par mail de notre livraison est efficace et rassurant. Très heureux de notre achat.”

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Posted 2 years ago

Bonjour et merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé! Merci pour votre soutien et votre confiance :) - Mira de Comfort Works

Posted 2 years ago

“Sehr gerne wieder!!”

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Posted 2 years ago

Jederzeit, wir freuen uns schon! - Simon von Comfort Works

Posted 2 years ago

“This is our second order we have placed with Comfort Works. In both instances we were pleased with all aspects of our orders. The communication with customer service was excellent. The workmanship & quality of our covers is perfect. Everything fit well. We have received many compliments on our “new” furniture!”

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Posted 2 years ago

Hi there, Beth! We can't thank you enough for leaving us such a stellar review. We're ecstatic to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and for all your support! :) - Mira from Comfort Works

Posted 2 years ago

“i have ordered two different slip cover replacements for my pottery barn sofa. each one fit perfectly and looks fantastic at half the price of pottery barns price. the staff is attentive and communicative- I’m so glad I used them.”

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Posted 2 years ago

Hi Kerry! Thank you so much for letting us know. We're over the moon to hear that your experience with us was a great one. Have a fantastic day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“I purchased two slipcovers for Pottery Barn chairs. They arrived in less than a week and cost maybe 15% of what I’d have paid at Pottery Barn. Quality it terrific. I’m very pleased.”

Helpful Report

Posted 2 years ago

Hey there, Stacey! Thank you so much for leaving us such a great review. We're so happy to hear that you're enjoying your new covers. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“Wow! So impressed! I had put off getting slipcovers from the manufacturer of my large armchair because replacing them basically was the cost of a new chair, so I was delighted to find Comfort Works. They did not disappoint!! I dealt with wonderful people in Customer Service who answered all my questions. My new slipcovers came today -- less than two weeks after I ordered them and at a remarkable price. They fit beautifully, the fabric is great quality and I am just really impressed. Now I'm ready to re-cover the matching sofa. Thank you so much and keep up the fine work!”

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Posted 2 years ago

Hey there, Ann! Thank you so much for your kind words. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcovers and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Un service au top . Livraison rapide . Une qualité super et conforme au descriptif. Je recommande vivement !”

Comfort Works 5 star review on 19th January 2023

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Posted 2 years ago

Bonjour merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé. Merci pour votre soutien et votre confiance! :) - Mira de Comfort Works

Posted 2 years ago

“The new slipcovers for my Rowe Nantucket sofas are beautiful, well made and easy to use. I received exceptional customer service throughout the entire process. Shipping was super fast and free!”

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Posted 2 years ago

Hi there, Susan! Thank you so much for leaving us such a stellar review - we're over the moon to hear that your experience with us was nothing short of pleasant. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“無印良品ソファの古い型で、カバーが破れてしまったため、困っていました。仕方なく使えるカバーで対応してしましたが、すぐにズレ、ストレスが溜まる日々。コンフォートワークスさんをネットで見ていたのですが、海外ということもあり、なかなか決心つきませんでしたが、このたび勇気を出して注文！対応も早く、発送までメールで状況をお知らせしてくれ、安心できました。届いて、大満足！リビングの印象もシックに返信！私は、次の機会も、またコンフォートワークスさんにお願いするでしょう。”

Comfort Works 5 star review on 17th January 2023

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Posted 2 years ago

“beautiful covers, really well made - we're so happy with them and the material quality exceeded our expectations!”

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Posted 2 years ago

Hi Holly! Thank you so much for letting us know and for all the kind words. We're so happy to hear that you're enjoying your Soderhamn's new look and feel! :) - Mira from Comfort Works

Posted 2 years ago

“So very impressed! I’m stunned! I bought two pottery barn couches in 2015. I have two kids and a dog so they’ve seen serious wear. Replacing the slipcovers via PB was almost the cost of a new couch. These are perfect! Quality is great - price was reasonable and I feel like I have two new couches! I’ve already told multiple people about Comfort Works!”

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Posted 2 years ago

Hey there, Emily! We can't thank you enough for leaving us such a glowing review. We're thrilled to hear that you're enjoying your new covers. Thank you again for all your continued trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“The job they did on the slip cover was amazing. It’s like I have a whole new couch! I would easily pay double for what they charged. They saved me at least $2000”

Comfort Works 5 star review on 15th January 2023

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Posted 2 years ago

Hi James! Thank you so much for letting us know - we're thrilled to hear that you're enjoying your new covers. Have a fantastic day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“I really like the quality (white cotton for the 3er Karlstad) and it’s very easy to put on the sofa. The sides are not separated from the corps (as it is for the original IKEA cover) which is easy to put on but does allow more movement. In general the fit is a bit loose (approx 1cm in total per length) which might be very helpful once it’s washed (cotton is naturally shrinking if not pre washed). So maybe it’s better to wash it before putting it first on. The shipping was fast and the product nicely packed. There is a lot of service-mail communication as the product is made by order and therefore cannot be returned. They also reach out proactively for feedback after order has arrived. On my view, very helpful and professionell.”

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Posted 2 years ago

Hey there, Gaudlitz! Thank you so much for leaving us such a great review. We're thrilled to hear that you enjoyed your experience with us. Thank you again for trusting us with your slipcover and for all the support! :) - Mira from Comfort Works

Posted 2 years ago

Comfort Works is rated 4.8 based on 4,681 reviews