Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,700 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,700 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“En primer lugar resaltar la rapidez en el envío, creo que una semana. En segundo lugar la posibilidad de pedir muestras de tela para no equivocarte y, por último y lo más importante, la perfección de la funda que, incluso, mejora a la original de Ikea que llevaba las fundas de los brazos aparte y para lavarlas había que desmontarlo. En definitiva un 10!!!”

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Posted 2 years ago

“Seriously impressed with the slipcovers on every level. Superior craftsmanship, packaging. It's all the details that show the customer this company is passionate about their business. Love the two slipcovers so much I'm ordering another pair to have as a back up when the others need washing. Happy, happy customer.”

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Posted 2 years ago

Hi Jacqueline, we can't thank you enough for leaving us such a thoughtful review. We're thrilled to hear that you're enjoying your new covers. Thank you again for trusting us with your slipcovers and for all your support! :) - Mira from Comfort Works

Posted 2 years ago

“Very pleased with the covers anbd impressed how well they fit.”

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Posted 2 years ago

Hi there! We're so happy to hear that you're enjoying your new covers. Thank you for all your support! :) - Mira from Comfort Works

Posted 2 years ago

“FAntastico !!! Llego antes del tiempo estimado y es perfecto !! esta medido hasta el ultimo detelle y encaja como un guante en mi sofa gracias por un servicio impecable !!”

Comfort Works 5 star review on 7th March 2023

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Posted 2 years ago

“They fit and look great! Wonderful quality and very affordable”

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Posted 2 years ago

Hey there, Jenn! Thank you so much for the kind words :) - Mira from Comfort Works

Posted 2 years ago

“I could not be happier! It looks SO good, and the brushed cotton is so soft and comfortable. Comfort Works helped me transform a very well-made, but very old (and quite ugly and torn couch!) into a whole new piece of furniture for our home. I know this was no easy task, as the couch required so much custom measuring and adapting on the part of your sewers. I am so grateful for all the extra work and correspondence time you and your colleagues contributed to this custom cover. I will certainly recommend Comfort Works to others.”

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Posted 2 years ago

Hey there, Molly! Thank you so much for leaving us such a thoughtful review - we're so happy to hear that! :) - Mira from Comfort Works

Posted 2 years ago

“My experience with Comfort Works is an enthusiastic HOORAY! I'm delighted I discovered you. From start to finish with three different orders now, your staff is friendly and professional, the slipcovers are exactly what I'd hoped they'd be, the service is efficient, and the price is excellent. I can't recommend Comfort Works too highly!”

Comfort Works 5 star review on 4th March 2023

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Posted 2 years ago

Hi Dona! We can't thank you enough for leaving us such a glowing review. We're over the moon to hear that your experience with us was nothing short of pleasant. Thank you again for all your support and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Sample received serious company”

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Posted 2 years ago

Hi Manuel! We can't thank you enough for your kind words :) - Mira from Comfort Works

Posted 2 years ago

“Very quick service and a quality product, which I have fitted onto my Ektorp chair easily.”

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Posted 2 years ago

Hey there, Liz! Thank you so much for leaving us a review. It's wonderful to hear that you're enjoying your Ektorp's new feel :) - Mira from Comfort Works

Posted 2 years ago

“contentissima del prodotto, arrivato in brevissimo tempo e super perfetto.”

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Posted 2 years ago

“Our experience was incredible, service, attention.”

Comfort Works 5 star review on 2nd March 2023

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Posted 2 years ago

Hi there, Alejandro! We can't thank you enough for your kind words - your sofa looks amazing. We're thrilled to hear that you're enjoying your new covers. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“Amazing! Fits perfect, looks great! So happy with the result about to order another.”

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Posted 2 years ago

Hi Kerryn! Thank you so much for all your kind words and continued support :) - Mira from Comfort Works

Posted 2 years ago

“Customer service was excellent and the quality of the product is good value for money. It's a quick and easy way to change the look of ikea furniture, would recommend it.”

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Posted 2 years ago

Hi Ed, thank you so much for leaving us such a wonderful review. We're so happy to hear that your experience with us was a great one. Thank you again for all your support and have a fantastic day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“We LOVE our new slipcovers! The fit is perfect. The fabric is beautiful. Sulaica and everyone at Comfort Works are so great to work with. Sulaica was so patient with me, because the measurements of our sofa were not typical. Once she received the measurements, the slipcovers were made quickly, and delivery was speedy, as well. Sulaica is wonderful! Comfort Works has the BEST customer service. You will not be disappointed. Thanks! Lenore Field”

Comfort Works 5 star review on 27th February 2023

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Posted 2 years ago

Hey there, Lenore! Thank you so much for leaving us such a thoughtful review. We're over the moon to hear that your experience with us was nothing short of pleasant. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“It's just ok. I think for other sofa styles these are probably great, but not for midcentury style structured sofa like mine (C&B Petrie) It is kind of clunky and ill fitting. There's huge piping on the arms (I did not know it would be there). Shipping was quick and the fabric is fine, but it still looks like an ill fitting sofa cover for a lot of $$$.”

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Posted 2 years ago

“Looks very nice on our Kramfors coaches. Very happy! the products arrived quickly, which is also a good point :-)”

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Posted 2 years ago

Hi there, Shapiro! Thank you so much for letting us know. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“Such an amazing service from start to finish! From ordering the fabric samples to my covers arriving, the service and communication has been fabulous. I absolutely delighted with my sofa covers, they fit perfectly and look amazing! Thank you”

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Posted 2 years ago

Hey there, Amanda! We can't thank you enough for leaving us such a great review. We're over the moon to hear that your experience with us was nothing short of pleasant. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“Great service, great product”

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Posted 2 years ago

Hey there, Vidhi! We can't thank you enough for all your trust and support :) - Mira from Comfort Works

Posted 2 years ago

“Pleased with their service. They kept us updated throughout. When the slipcovered arrived, we were happy that everything fit really well. Their team is great! Very good experience!”

Comfort Works 5 star review on 22nd February 2023

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Posted 2 years ago

Hi Ash! Thank you so much for letting us know - your couch looks amazing. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again and have a fantastic day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Super! Perfect!🤗👌”

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Posted 2 years ago

Hey there, Borgwardt! Thank you so much for the kind words :) - Mira from Comfort Works

Posted 2 years ago

Comfort Works is rated 4.8 based on 4,700 reviews