Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,688 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,688 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fit is perfect. The quality of the fabric is great. Communication with the company was very good. Highly recommended!”

Helpful Report

Posted 2 years ago

Hey there, Denise! We can't thank you enough for leaving such a wonderful review. We're over the moon to hear that you're enjoying your new covers. Have an amazing day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Customer service was responsive and the slip cover is very well made. Turnaround was faster than predicted. I highly recommend!”

Helpful Report

Posted 2 years ago

Hi there, Lor! Thank you so much for all your kind words. We're so happy to hear that your experience with us was a great one :) - Mira from Comfort Works

Posted 2 years ago

“The workmanship on the slipcovers is first-rate and they fit my IKEA Ektorp 3 seater sofa perfectly. The delivery was surprisingly fast and I'm so happy with the whole process. It feels like I have a brand new sofa!”

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Posted 2 years ago

Hi there, Judith! We can't thank you enough for leaving us such a thoughtful review. We're thrilled to hear that you're enjoying your Ektorp's new feel. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“IKEAのソーデルハムンを使っています。時期を空けて新旧二つのカバーを購入しましたが、以前のカバーは装着がかなり大変で、洗濯が気軽ではなく使いづらさがありましたが、新しくなった現行のカバーは装着が驚くほど楽になったので購入して本当によかったです。”

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Posted 2 years ago

“Handwerklich allerfeinste Arbeit (Sofa Ekebol, IKEA) und allerbeste Betreuung bei der Auswahl des Bezugsstoffes. Mein Kontaktmann Simon war sehr geduldig und hat mir auch (gratis sogar) ein zweites Mal Stoffproben zugeschickt, damit ich mir wirklich sicher sein konnte - mit einem Sofa lebt man ja eine Weile. Für die Befestigungsriegel, die Verschleißteile sein können, waren zwei zusätzliche dabei. Hier wird mitgedacht. Absolute Empfehlung von mir mit fünf Sternen.”

Comfort Works 5 star review on 25th March 2023

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Posted 2 years ago

Hallo Jeske, herzlichen Dank für deine tolle Bewertung. Wir freuen uns, dass dir die Bezüge und unser Service so gut gefallen. Wenn du zufrieden bist, sind wir es ebenso. Alles Gute! - Simon von Comfort Works

Posted 2 years ago

“Wow thank you for the slipcovers they are excellent fit to my PB Basic pottery sofas. The fabric is the smae as the pottery and the fit was better.Ypu aslo saved me alot of money. Thank you again”

Helpful Report

Posted 2 years ago

Hi there, Cynthia! We can't thank you enough for your kind words. We're thrilled to hear that you're enjoying your PB Basics' new look. Have a wonderful day ahead! :) - Mira from Comfort Works

Posted 2 years ago

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Posted 2 years ago

“I have used Comfort Works several times to cover various ikea sofas and chairs and found them to be excellent. The last time I used them was to cover the ikea stocksund bench, but I wanted the covers to reach the floor which is different from the three quarter length offered on the website. They did this for a small extra charge and when what was sent to me didn’t quite match what I had asked for (the corner pleats had been omitted) they happily did it again. Mark, from customer service, has been extremely helpful, friendly and efficient in dealing with the issues and I am very pleased with the result.”

Helpful Report

Posted 2 years ago

Hi there, Sarah! Thank you so much for leaving us such a stellar review. We're so happy to hear that your experience with us has been nothing short of pleasant. Thank you again for all your trust and continued support! :) - Mira from Comfort Works

Posted 2 years ago

“Beautiful perfect fitting slipcover. The whole process was very easy. The communication was great. The shipping was extremely quick. It came much sooner then expected. Will definitely do use this company again!”

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Posted 2 years ago

Hello, Kathy! We can't thank you enough for leaving us such a wonderful review. We're over the moon to hear that your experience with us was a great one. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“Great service and the chair cover product is a perfect fit!”

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Posted 2 years ago

Hey there, Corina! Thank you so much for the kind words - we're thrilled to hear that you're enjoying your chair's new look :) - Mira from Comfort Works

Posted 2 years ago

“La fundas encajan muy bien y son muy bonitas. Tuve un problema en aduanas y otro problema es que los brazos van unidos en el armazón grande y yo tengo un sofá de tres y el chaise long. Asi Que el chaise long se ha quedado sin brazo…”

Comfort Works 3 star review on 16th March 2023

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Posted 2 years ago

Lamentamos que nuestro producto no haya cumplido con sus expectativas. Puede estar segura de que realizamos nuestro mejor esfuerzo para lograr las satisfacción de nuestros clientes. Dicho esto, nos gustaría investigar más a fondo sus comentarios. Escríbenos a info@comfort-works.com y de esa manera comenzaremos a investigar qué pudo haber salido mal y veremos cuál es la mejor manera de resolver este problema. - Jesús de Comfort Works -

Posted 2 years ago

“Very happy with my slipcovers, Very good customer service, fast delivery”

Comfort Works 5 star review on 15th March 2023

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Posted 2 years ago

Hi Esperanza, thank you so much for the kind words. We're so happy to hear that you're enjoying your covers! :) - Mira from Comfort Works

Posted 2 years ago

“Received my slipcover and it only took 1 week! Looks wonderful, easy to put on and I’m so happy! The cushion covers were a little big, but once they are washed I’m sure they will be perfect! Thank you!”

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Posted 2 years ago

Hi there, Laura! We can't thank you enough for leaving us such a wonderful review. We're thrilled to hear that you're enjoying your armchair's new look. Thank you again for trusting us with your slipcover and have a great day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“2nd purchase and returning customer. Pleased with my purchase once again for Comfort Works quality of fabric and workmanship.”

Helpful Report

Posted 2 years ago

Hi there, Jocelyn! Thank you so much for leaving us such a wonderful review. We're ecstatic to hear that you're enjoying your sofa's new look. Thank you for trusting us with your slipcover and for all your continued support! :) - Mira from Comfort Works

Posted 2 years ago

“This is an excellent company. Beautiful construction of slip cover and the fit is perfect!! It arrived much sooner than I expected. I highly recommend Comfort Works!”

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Posted 2 years ago

Hey there, Pat! Thank you so much for letting us know. We're over the moon to hear that your experience with us was nothing short of pleasant. Have a great day ahead! :) - Mira from Comfort Works

Posted 2 years ago

“Love my new slipcover. It is nicer than the original one that came on the couch”

Helpful Report

Posted 2 years ago

Hi Pat! Thank you so much for your kind words. We're so happy to hear that you're enjoying your new covers :) - Mira from Comfort Works

Posted 2 years ago

“"Everyday Tweed" fabric is poor quality. The fabric does not wear well and the fibers become matted. This was a replacement for a Pottery Barn slipcover. The Comfort Works replacement looks cheap. You get what you pay for in this case.”

Helpful Report

Posted 2 years ago

We are sorry that our product didn’t quite match your expectations.You can be sure that our ‘Everyday Tweed’ fabric is durable and suitable for the everyday home. However, it can still be vulnerable to different factors that are out of our control. That being said, we would like to investigate your feedback further. Could I kindly get a photo of the affected area? Please send us the photo to info@comfort-works.com and we'll use it to investigate what might have gone wrong and we'll see what's the best way to resolve this problem. - Jesus from Comfort Works -

Posted 2 years ago

“I am really happy with my Comfort Works experience. The original samples I ordered arrived promptly and greatly helped in our selection. My IKEA sofa covers arrived promptly and very well packaged. Putting them on was so simple thanks to the handy tags on each element which identify where they go. The colour is beautiful and exactly what we wanted. Our sofa looks both brand new and unique!”

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Posted 2 years ago

Helpful Report

Posted 2 years ago

Hi Sandra! We can't thank you enough for leaving us such a thoughtful review. We're thrilled to hear that your experience with us was a smooth one. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 2 years ago

“my sofa turned to look much better after changing its cover.”

Comfort Works 5 star review on 10th March 2023

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Posted 2 years ago

Hello Nishioka, we can't thank you enough for the kind words. Your sofa is looking amazing :) - Mira from Comfort works

Posted 2 years ago

Comfort Works is rated 4.8 based on 4,688 reviews