Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,718 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,718 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

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“I love this sofa cover! I was replacing a white cover because I have a dog and white and dog don't go together. It's so comfy and easy to put on.”

Helpful Report

Posted 4 years ago

Hey there, Laine! We can't thank you enough for the kind words. We're so glad to hear you're enjoying your Ektorp's new look and feel. Thank you again for all your trust and support (PS. Send our love to your pup!) - Mira from Comfort Works

Posted 4 years ago

“Great product! The only company I found that had the exact model and correct measurements. Quality material, wide range of products and materials available. Excellent customer service. Highly recommend.”

Helpful Report

Posted 4 years ago

Hey there! Thank you so much for leaving us such a fantastic review. We're absolutely thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for choosing us and for all your trust and continued support :) - Mira from Comfort Works

Posted 4 years ago

“The slip covers work perfectly and were easy to install. They look great and really compliment the overall design of my reading nook. I love siting on them and reading or listening to a podcast.”

Comfort Works 5 star review on 30th July 2021

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Posted 4 years ago

Hey there! Thank you so much for leaving us such a stellar review. We're so happy that you're enjoying your new covers (looks like your kitties are too!) Thank you again for trusting us with your slipcover and for all your wonderful support :) - Mira from Comfort Works

Posted 4 years ago

“First quality sent by very nice people!”

Helpful Report

Posted 4 years ago

Hey there, loetscher! It's great to hear from you. Thank you so much for trusting us with your slipcover and we wish you a wonderful day ahead :) - Mira from Comfort Works

Posted 4 years ago

“Excellent fit. Great customer service.”

Helpful Report

Posted 4 years ago

Hey there! Thank you so much for the kind words. We hope you enjoy your Farlov's new look for many great times to come :) - Mira from Comfort Works

Posted 4 years ago

“Super schnell. Supernette Beratung und super Produkt,passt auf den Millimeter genau.”

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Posted 4 years ago

Herzlich gerne und jederzeit wieder. Vielen lieben Dank!

Posted 4 years ago

“I received my slipcover in white for my Kivic couch, it looks so beautiful, I honestly feel like I got a whole new couch. Comfort works were in touch constantly and very communicative, I also found the product very affordable for what it was, thanks Comfortworks!!”

Helpful Report

Posted 4 years ago

Hey there, Anja! Thank you so much for leaving such an amazing review. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for choosing us and we wish you a great day ahead :) - Mira from Comfort Works

Posted 4 years ago

“Amazing - we couldn't get a new slip cover from Pottery Barn we liked in a reasonable time frame (nor for a reasonable price) and then we found Comfort Works and YEAH! A gorgeous new sofa in just a few weeks for a great price. We are going to order another color tomorrow. Thank you!! Leesa and family.”

Helpful Report

Posted 4 years ago

Hey there, Leesa! Thank you so much for leaving us such a fantastic review - we hope you and the family are doing well. We're so happy to hear that you're enjoying your PB's fresh look. Thank you again for all your support and we wish you a pleasant day ahead :) - Mira from Comfort Works

Posted 4 years ago

“Purchased samples first and so glad that I did! Needed arm covers for our new PB sofa. Matched the swatch to the exact color and thrilled with the results! The craftsmanship is absolutely outstanding! Eveything from ordering to receiving our arm covers went smoothly. We will be placing another order for a chair cover very soon! Thank You Comfort Works!”

Helpful Report

Posted 4 years ago

Hey there, Deborah! Thank you so much for leaving us such a great review. We are so happy that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and for your continued support :) - Mira from Comfort Works

Posted 4 years ago

“Love these guys! anytime I want to switch things up in cost effectively. I chooseCW”

Helpful Report

Posted 4 years ago

Hey there, Dee! Thank you so much for all the love and kind words. We're beyond ecstatic to hear that you're enjoying your Karlstad's new look and feel. Wishing you a great day ahead! :) - Mira from Comfort Works

Posted 4 years ago

“I was finding that my black velvet Farlov sofabed from IKEA was attracting too much hair, so instead of buying a new couch I took a chance on Comfort Works! I am super happy with this new grey cover- it is soft, a beautiful color, and fits perfectly. Feels like a brand new couch!”

Comfort Works 5 star review on 28th July 2021

Helpful Report

Posted 4 years ago

Hey there, Emma! We can't thank you enough for leaving us a review - your Farlov looks absolutely amazing. Thank you again for trusting us with your slipcover and for all your support :) - Mira from Comfort Works

Posted 4 years ago

“I’ve bought Comfort Works slip overs twice now, and I love them! They have upgraded our comfy sofa to the extent we don’t need to buy a replacement, saving quite a lot of money. They’re durable, even with a big dog occasionally making the couch his own, and easy to spot-clean, and if I want to do a thorough wash, I can just remove them and throw them in the machine. I’m so happy with these quality products!”

Helpful Report

Posted 4 years ago

Hey there! Thank you so much for the kind words and for leaving us such a great review. It's so great to hear that you (and your pup!) are enjoying the new covers. Thank you again for your support and we wish you a great day ahead :) - Mira from Comfort Works

Posted 4 years ago

“I’m super happy with my purchase! The slip covers fit great and they’re easy to put on. The fabric is exactly what I was looking for. Communication with their customer service dept. was fantastic. I’m so pleased that I’m getting ready to order another set!”

Helpful Report

Posted 4 years ago

Hey there! Wow - your sofa looks absolutely stunning. We're over the moon to hear that you're enjoying your new covers. Thank you for much for leaving us such a stellar review and for your continued support :) - Mira from Comfort Works

Posted 4 years ago

“I had a problem with my first order and Alejo was extremely helpful! Thank you very much.”

Helpful Report

Posted 4 years ago

Hey there, Artaza! Thank you so much for taking the time to leave us a review. We're so happy that we were able to sort it all out and come to an amicable solution. Thank you again for trusting us with your slipcover and we wish you a great day ahead :)- Mira from Comfort Works

Posted 4 years ago

“Had a good experience with Comfort Works!! My sofa slipcover is exactly what I had hoped for. Quality is outstanding, fabric is perfect, and customer service is the best! Will certainly be a future customer ❤️”

Comfort Works 5 star review on 26th July 2021

Helpful Report

Posted 4 years ago

Hey there, Barbara! It's so great to hear from you - your sofa is looking absolutely stunning. Thank you so much for leaving us such a great review and for your continued support. Have a great day ahead :) - Mira from Comfort Works

Posted 4 years ago

“Estoy muy contento con la rapidez, la profesionalidad y el acabado en el producto. Sencillamente Genial!!!! No sabía que hacer con los sillones de Ikea, me hablaron de CW, entre, vi y compré...Os dejo unas fotos del antes y del después de mis sofás...Muy contento con Comfort Works, su atención, rapidez y profesionalidad. Da gusto así...Un cordial saludo.”

Helpful Report

Posted 4 years ago

“The new slipcovers for my IKEA Ektorp 2x2 sofa and footstool gives this discontinued model new life. I was very disappointed that IKEA dropped the Ektorp line but was so pleased when I found Comfort Works on Facebook. Ordering was easy and delivery was within 3-4 weeks.”

Helpful Report

Posted 4 years ago

Hey there, Judy! Thank you so much for leaving us such a glowing review. We're beyond ecstatic to hear that you're enjoying your Ektorp new look and we wish you many happy times ahead. Thank you again for choosing us and for all your wonderful support :) - Mira from Comfort Works

Posted 4 years ago

“At every step of the way, selecting, ordering and fitting the slipcover for my sofa has been easy and impressive. I'm delighted with the result and the service. Thank you.”

Helpful Report

Posted 4 years ago

Hey there! Thank you so much for your kind words. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again for all your support and we wish you a great day ahead :) - Mira from Comfort Works

Posted 4 years ago

“Very satisfied!!”

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Posted 4 years ago

Hey there, Berlemont! Thank you so much for the kind words - we hope your enjoying your Friheten's new look and wish you a great day ahead :) - Mira from Comfort Works

Posted 4 years ago

“My IKEA sofa was in great shape with the exception of the cover. We found Comfort Works and thought it was an interesting solution. I don’t normally buy items on line so was very nervous. They arrived a lot sooner than I thought. They fit great and I’m so happy I decided to take a leap of faith. It looks like a new sofa.”

Comfort Works 5 star review on 22nd July 2021

Helpful Report

Posted 4 years ago

Hey there! We'd like to say a massive thank you for trusting us with your slipcover - your sofa looks absolutely fantastic. Once again, thank you for leaving us such a glowing review and we wish you a great day ahead :) - Mira from Comfort Works

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,718 reviews