Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,688 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,688 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

Write Your review

Tell us how Comfort Works made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had a Pottery Barn basic chair for almost 20 years. The “white” (not anymore!) canvas cover was just DONE: stained and ripped and awful. But the chair was in great shape! We had decided to toss it/give it away, when my husband came across Comfort Works. The fabric samples were shipped and received within a week and when we ordered a slipcover? Despite the 3-4 week indicated turn around, we had it in a week! And it’s gorgeous! It fits perfectly and was half the cost of getting a new one at PB. THANK YOU!”

Helpful Report

Posted 3 years ago

Hey there, Erin! We'd like to say a massive thank you for taking the time to leave us such a great review. We're so happy to hear that your experience with us was a good one - and that you're enjoying your PB Basic's new look and feel! Thank you again for choosing us, and for all your wonderful support :) - Mira from Comfort Works

Posted 3 years ago

“What a pleasure to have efficient and personalized service! Frequent messages kept me up-to-date on the (early!) delivery of my slipcover, and the result was impeccable. So happy to be able to give my Ikea Karlstad sofa a new life and keep from contributing to landfills and unnecessary consumption. Well done, Comfort Works!”

Helpful Report

Posted 3 years ago

Hey there, DeeDee! We can't thank you enough for all the kind words, and for the glowing review. We're so glad to hear that you're enjoying your Karlstad's fresh look - we're 100% with you on doing our part for Mother Earth! Thank you again for trusting us with your slipcover, and we hope you have a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“Perfect fit for a tylosand sofabed. Transformed the old sofa and avoided the need to buy a new one!”

Helpful Report

Posted 3 years ago

Hey there, Shaahid! It's great to hear from you - thank you so much for leaving us a review. We hope you enjoy your Tylosand's new look for all the great times ahead :) - Mira from Comfort Works

Posted 3 years ago

“Thanks to our doggies, our Ikea sofa was more then ready to be replaced, so I was very happy to discover Comfort Works. We appreciated the samples and selection of fabrics (even pet-resistant). Production and delivery from Australia to Europe took about a month, which is ok, especially with no additional shipping cost. Replacing those many pieces of fabrics on the couch seemed overwhelming at first (perhaps a tutorial would help), but now we feel like having a beautiful new furniture piece and we love it! :)”

Helpful Report

Posted 3 years ago

Hey there, Jana! Thank you so much for leaving us such an amazing review. We're so happy to hear that your experience with us was nothing short of pleasant. We'd also like to say thank you for your input - we'll definitely be keeping that one in mind! We hope you enjoy your new covers, and have a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“The package came wonderfully packaged - the fabric is okay, if a little thinner than we were expecting. The covers fit okay - a bit loose in some places, but overall a huge improvement compared to the old original ones which has been destroyed by our naughty puppy.”

Comfort Works 4 star review on 11th July 2021

Helpful Report

Posted 3 years ago

Hey there, Mel! Thank you so much for reaching out, and for leaving us a photo to boot - your Nockeby looks absolutely fantastic. We hope you enjoy your new covers for many happy times ahead (P.S. Send our love to your puppy!) :) - Mira from Comfort Works

Posted 3 years ago

“We ordered two chair slipcovers for our upholstered club chairs. I was very pleased with Comfort Works’ email and tracking communications throughout the purchasing process. When the slipcovers arrived they fit great. I was extremely surprised by how well a slipcover could appear like the original upholstery on the chair. I am very pleased with this product and with this company.”

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for taking the time to leave us such an amazing review. We're beyond happy to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover, and for all your support :) - Mira from Comfort Works

Posted 3 years ago

“I ordered replacement slipcovers for my Pottery Barn sofas, love them more than the originals. Thank you for providing an excellent product at a great value.”

Helpful Report

Posted 3 years ago

Hey there! Thank you so much for leaving us such a wonderful review. We're so happy to hear about your PB Basic's revamped look. Thank you again for trusting us with your slipcover, and for all your support :) - Mira from Comfort Works

Posted 3 years ago

“Pleased with slipcover. Worth the wait of ordering and shipping. Looks and fits great!”

Helpful Report

Posted 3 years ago

Hey there, Joe! Thank you so much for the kind words - it's great to hear from you. We hope you enjoy your new slipcovers for many great times to come :) - Mira from Comfort Works

Posted 3 years ago

“Thanks for the rapid turnaround and great cover that you made for a discontinued Ikea couch. Very happy with the result”

Helpful Report

Posted 3 years ago

Hey there, Delaney! We're over the moon to hear that you're happy with your Harnosand's brand-new look. Thank you so much for leaving us such an amazing review, and we wish you a great day ahead :) - Mira from Comfort Works

Posted 3 years ago

“We are super happy with our cover from Comfort Works! We got a cover for our Ikea Friheten couch in the claw-proof velvet blue with the hope of preventing destruction by our feline housemate. It’s been a few weeks and so far so good! The material is very thick and has a nice smooth texture to it. Our cat doesn’t seem interested in scratching it at all, probably because of the smooth texture. It’s very comfortable to sit on and it fits perfectly! The included cushion covers fit perfectly as well…they are very snug so a little tricky to put on but they look great once you get the on. I would definitely recommend this cover!”

Comfort Works 5 star review on 8th July 2021

Helpful Report

Posted 3 years ago

Hey there, Judy! Thank you so much for taking the time to leave us such a glowing review. We're beyond ecstatic to hear that you're enjoying your Claw-proof Velvet slipcover - your Friheten looks great! P.S. Please send our love to your extremely adorable feline housemate :) - Mira from Comfort Works

Posted 3 years ago

“Très bonne idèe !”

Helpful Report

Posted 3 years ago

Merci beaucoup :) nous sommes si heureux de pouvoir sauver les canapés du monde.

Posted 3 years ago

“Ich bin sehr zufrieden mit dem Bezug für ein Ektropsofa von Ikea! Passt hervorragend und ist qualitativ sehr gut! Preisleistung hervorragend!”

Helpful Report

Posted 3 years ago

Besten Dank für deine Rückmeldung und wir freuen uns, dass du zufrieden bist! :)

Posted 3 years ago

“Ich bin sehr begeistert von dem Service rund um meine Bestellung. Ich wurde laufend informiert, was, wo , wie der stand der Ware ist. Sogar ein Video wurde geschickt. Die Farbe und Qualität des Stoffes trifft voll zu. Eine liebevolle Verpackung und Anschreiben rundet den positiven Eindruck ab. Nun sieht der schmuddelige Sessel wieder neu aus und der Bezug ist jederzeit waschbar. Herzlichen dank. Alles war seinen Preis wert.”

Helpful Report

Posted 3 years ago

Besten Dank für dieses tolle Feedback und wir freuen uns sehr, dass du so zufrieden bist. Wir wünschen dir mit den neuen Bezügen viel Freude!

Posted 3 years ago

“Bezug sitzt gut und sieht super aus. Nun sehen meine zwei unterschiedlichen IKEA Modelle harmonischer und neuwertiger aus. Begeistert bin ich auch vom Paket. Keine unnötige Werbung oder Plastikverpackung. Danke”

Comfort Works 5 star review on 6th July 2021

Helpful Report

Posted 3 years ago

Das sieht wirklich super aus und wir freuen uns für dich!

Posted 3 years ago

“Omg, I love my slip covers . Changed the look of my pottery barn couches in an affordable way. They were shipped very quickly too. Customer service was good too as long as you realize what time zone they are in. All in all, I would highly recommend Comfort Works!”

Helpful Report

Posted 3 years ago

Hey there, Lisa! We'd like to say a big thank you for leaving us a review with a photo to boot - your space looks absolutely incredible. We're so happy that your experience with us was nothing short of pleasant. Once again, thank you for your kind words and support :) - Mira from Comfort Works

Posted 3 years ago

“Tout est parfait ! Le tissu est de très belle qualité, les différentes housses s’adaptent parfaitement. Envoi très soigné et rapide. Merci !”

Helpful Report

Posted 3 years ago

Bonjour et merci pour votre avis et vos gentils mots ! Nous sommes très heureux que vous soyez satisfait ! :) Belle journée à vous!

Posted 3 years ago

“Rápidos y a primera vista se ven acabados de calidad, Habrá que esperar a lavarlas pero creo que he hecho una muy buena compra, lo recomiendo! Yo compré las fundas en lino blanco”

Comfort Works 5 star review on 5th July 2021

Helpful Report

Posted 3 years ago

“Beautiful quality… made exactly to specifications..”

Helpful Report

Posted 3 years ago

Hey there! We are absolutely thrilled to hear that you're enjoying your new slipcovers. Thank you so much for choosing us, and for all your continued trust and support :) - Mira from Comfort Works

Posted 3 years ago

“Very good customer service”

Comfort Works 5 star review on 4th July 2021

Helpful Report

Posted 3 years ago

Hey there, Shimazu! Thank you so much for your kind words, your sofa and ottoman look absolutely stunning :) - Mira from Comfort Works

Posted 3 years ago

“Excellent customer service, great quality product! A+++++”

Helpful Report

Posted 3 years ago

Hey there, Clare! Thank you so much for reaching out and leaving us a review. We hope you enjoy your new slipcovers for the great times to come :) - Mira from Comfort Works

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,688 reviews