Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,718 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,718 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered replacement slipcovers for my Pottery Barn sofas, love them more than the originals. Thank you for providing an excellent product at a great value.”

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Posted 4 years ago

Hey there! Thank you so much for leaving us such a wonderful review. We're so happy to hear about your PB Basic's revamped look. Thank you again for trusting us with your slipcover, and for all your support :) - Mira from Comfort Works

Posted 4 years ago

“Pleased with slipcover. Worth the wait of ordering and shipping. Looks and fits great!”

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Posted 4 years ago

Hey there, Joe! Thank you so much for the kind words - it's great to hear from you. We hope you enjoy your new slipcovers for many great times to come :) - Mira from Comfort Works

Posted 4 years ago

“Thanks for the rapid turnaround and great cover that you made for a discontinued Ikea couch. Very happy with the result”

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Posted 4 years ago

Hey there, Delaney! We're over the moon to hear that you're happy with your Harnosand's brand-new look. Thank you so much for leaving us such an amazing review, and we wish you a great day ahead :) - Mira from Comfort Works

Posted 4 years ago

“We are super happy with our cover from Comfort Works! We got a cover for our Ikea Friheten couch in the claw-proof velvet blue with the hope of preventing destruction by our feline housemate. It’s been a few weeks and so far so good! The material is very thick and has a nice smooth texture to it. Our cat doesn’t seem interested in scratching it at all, probably because of the smooth texture. It’s very comfortable to sit on and it fits perfectly! The included cushion covers fit perfectly as well…they are very snug so a little tricky to put on but they look great once you get the on. I would definitely recommend this cover!”

Comfort Works 5 star review on 8th July 2021

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Posted 4 years ago

Hey there, Judy! Thank you so much for taking the time to leave us such a glowing review. We're beyond ecstatic to hear that you're enjoying your Claw-proof Velvet slipcover - your Friheten looks great! P.S. Please send our love to your extremely adorable feline housemate :) - Mira from Comfort Works

Posted 4 years ago

“Très bonne idèe !”

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Posted 4 years ago

Merci beaucoup :) nous sommes si heureux de pouvoir sauver les canapés du monde.

Posted 4 years ago

“Ich bin sehr zufrieden mit dem Bezug für ein Ektropsofa von Ikea! Passt hervorragend und ist qualitativ sehr gut! Preisleistung hervorragend!”

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Posted 4 years ago

Besten Dank für deine Rückmeldung und wir freuen uns, dass du zufrieden bist! :)

Posted 4 years ago

“Ich bin sehr begeistert von dem Service rund um meine Bestellung. Ich wurde laufend informiert, was, wo , wie der stand der Ware ist. Sogar ein Video wurde geschickt. Die Farbe und Qualität des Stoffes trifft voll zu. Eine liebevolle Verpackung und Anschreiben rundet den positiven Eindruck ab. Nun sieht der schmuddelige Sessel wieder neu aus und der Bezug ist jederzeit waschbar. Herzlichen dank. Alles war seinen Preis wert.”

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Posted 4 years ago

Besten Dank für dieses tolle Feedback und wir freuen uns sehr, dass du so zufrieden bist. Wir wünschen dir mit den neuen Bezügen viel Freude!

Posted 4 years ago

“Bezug sitzt gut und sieht super aus. Nun sehen meine zwei unterschiedlichen IKEA Modelle harmonischer und neuwertiger aus. Begeistert bin ich auch vom Paket. Keine unnötige Werbung oder Plastikverpackung. Danke”

Comfort Works 5 star review on 6th July 2021

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Posted 4 years ago

Das sieht wirklich super aus und wir freuen uns für dich!

Posted 4 years ago

“Omg, I love my slip covers . Changed the look of my pottery barn couches in an affordable way. They were shipped very quickly too. Customer service was good too as long as you realize what time zone they are in. All in all, I would highly recommend Comfort Works!”

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Posted 4 years ago

Hey there, Lisa! We'd like to say a big thank you for leaving us a review with a photo to boot - your space looks absolutely incredible. We're so happy that your experience with us was nothing short of pleasant. Once again, thank you for your kind words and support :) - Mira from Comfort Works

Posted 4 years ago

“Tout est parfait ! Le tissu est de très belle qualité, les différentes housses s’adaptent parfaitement. Envoi très soigné et rapide. Merci !”

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Posted 4 years ago

Bonjour et merci pour votre avis et vos gentils mots ! Nous sommes très heureux que vous soyez satisfait ! :) Belle journée à vous!

Posted 4 years ago

“Rápidos y a primera vista se ven acabados de calidad, Habrá que esperar a lavarlas pero creo que he hecho una muy buena compra, lo recomiendo! Yo compré las fundas en lino blanco”

Comfort Works 5 star review on 5th July 2021

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Posted 4 years ago

“Beautiful quality… made exactly to specifications..”

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Posted 4 years ago

Hey there! We are absolutely thrilled to hear that you're enjoying your new slipcovers. Thank you so much for choosing us, and for all your continued trust and support :) - Mira from Comfort Works

Posted 4 years ago

“Very good customer service”

Comfort Works 5 star review on 4th July 2021

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Posted 4 years ago

Hey there, Shimazu! Thank you so much for your kind words, your sofa and ottoman look absolutely stunning :) - Mira from Comfort Works

Posted 4 years ago

“Excellent customer service, great quality product! A+++++”

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Posted 4 years ago

Hey there, Clare! Thank you so much for reaching out and leaving us a review. We hope you enjoy your new slipcovers for the great times to come :) - Mira from Comfort Works

Posted 4 years ago

“J’ai reçu la housse selon le délai annoncé de 6 semaines. Je suis très satisfaite, la grandeur est parfaite, les tissus commandé. Je pense commander une autre housse dans un autre tissus pour l’hiver prochain. De plus, j’habite le Québec (Canada) et cette compagnie peut faire le suivi en français si on le demande, vraiment un très bon service, merci.”

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Posted 4 years ago

Bonjour Mme Duval ! Merci beaucoup pour votre retour et pour votre soutien. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé :) En effet, nous assurons le suivi client dans de nombreuses langues (français, anglais, allemand, espagnol, japonais, etc) ! A très bientôt :)

Posted 4 years ago

“I am thrilled with the covers for my kivik chairs and ottoman! They look amazing and fit perfectly all for a great price. I truly appreciate the excellent customer service as well. These slip covers saved this furniture from a landfill!!”

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Posted 4 years ago

Hey there, Brigid! We'd like to say a massive thank you for leaving us such a wonderful review. Our customer experience team will be over the moon to hear! Thank you again for choosing us, and we hope you have a great day ahead :) - Mira from Comfort Works

Posted 4 years ago

“We purchased the vegan leather cover for our ikea couch. It’s even more prettier in person. Beautifully made, great quality and makes over the couch completely. Customer service was friendly and great with updating you on your order. It’s worth the price. You won’t be disappointed!”

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Posted 4 years ago

Hey there, Tracey! We can't thank you enough for leaving us such a fantastic review - our customer experience team will be absolutely thrilled to hear! Thank you for trusting us with your slipcover, and we hope you enjoy them for many great times ahead :) - Mira from Comfort Works

Posted 4 years ago

“I ordered a cover for my Poang chair and one for my Nockeby sofa, both from IKEA. I haven’t put the cover on the soda yet because we’re moving and I’m waiting until we get into the new house. But I couldn’t wait to try the Poang cover. It’s Savannah Saddle, and I love it. It looks amazing and really upgraded the look of the chair, it looks a little more high-end than the plain gray cover we had on it. Cannot wait to see that the couch looks like in a few weeks!”

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Posted 4 years ago

Hey there, Jennifer! Thank you so much for taking the time to leave us such a glowing review. We hope you enjoy your new slipcovers, and wish you all the best with the move! - Mira from Comfort Works

Posted 4 years ago

“What a great experience! We chose Kino Denim for our old IKEA couch with modern lines and it arrived yesterday. It looks brand new! I can't recommend it more. The whole process is very transparent and the covers arrive very quickly after they are done.”

Comfort Works 5 star review on 1st July 2021

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Posted 4 years ago

Hey there, Dominguez! Thank you so much for taking the time to leave us such a glowing review - your Nockeby looks absolutely stunning. We truly appreciate all the kind words, and we hope you enjoy your new slipcovers for the great times ahead :) - Mira from Comfort Works

Posted 4 years ago

“We ordered two identical slip covers in 100% white cotton. They arrived nicely packaged, and they look very nice. The workmanship is good, and they fit very well. Currently they are a bit too big, which is good, because we did a wash test, and we know they are going to shrink some. So far so good. I may post another review after the first wash:). Looking forward to using them. Comfort Works- if you decide for more colours in cotton, we would buy the lime green/chartreuse you have in another fabric as well. We are in Canada, so a note for Canadian customers. We had to pay @ $30 of duties. Also, there is room for improvement in electronic communication. I got two faulty messages, one nagging me to pay, when I have already done it and had proof of it, and once on a failed delivery when the delivery was still two days in the future. I understand these are partners, but they can be kept to higher standards. This was an unnecessary aggravation.”

Comfort Works 5 star review on 30th June 2021

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Posted 4 years ago

Hey there, Magda! Thank you so much for leaving us a review, and for your valuable insight. Your Nikkala looks amazing! Please feel free to reach out to us at any time, and we hope you enjoy your new slipcovers :) - Mira from Comfort Works

Posted 4 years ago

Comfort Works is rated 4.8 based on 4,718 reviews