Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,701 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,701 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Complete Rejuvenation of my Sofa Fantastic company to have stumbled across! I nearly took my thirty-year-old sofa to the scrapheap before discovering Comfort Works. I searched for the style of my current sofa. Then, I browsed the website for available slipcovers after choosing from the sizeable inviting selection of fabrics and colours and sending the measurements and photographs of my sofa. The professional team would then carefully analyse the information before swiftly starting production; I didn't have to wait long before a handsome package arrived at my door safely! The new sofa slipcovers fitted perfectly and gave a new lease of life! I wholeheartedly recommend this company as I found them exceptionally helpful, skilled and highly professional to work with.”

Comfort Works 5 star review on 7th July 2022

Helpful Report

Posted 3 years ago

Hey there, Sanjai! Thank you so much for leaving us such a thoughtful review. We're so happy to hear that your experience with us was nothing short of pleasant and that you're enjoying your new covers. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“I love my new slipcovers! They fit perfectly and I was able to install them in less than 45 minutes!!! They are exactly what I pictured! I thought they would be here in 4 weeks. Was I surprised when I came home after about 2 1/2 weeks to find a package with them inside. Thank you Omar and Comfort Works.”

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Posted 3 years ago

“Ich möchte mich für den super Service bedanken. Sehr unkompliziert, freundlich und schnell ging der ganze Vorgang ab: Aussuchen ,bestellen und Empfangen. Ich habe nun ein "neues" sehr altes Ikeasofa,und bin überglücklich!”

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Posted 3 years ago

Hallo und herzlichen Dank für deine freundlichen Worte. Wir freuen uns sehr, dass deine Einkaufserfahrung so reibungslos verlaufen ist und du dein Sofa wieder erneuern konntest. Alles Gute wünschen wir - Simon von Comfort Works

Posted 3 years ago

“Expédition très rapide. Les housses sont parfaitement conformes à ce qui est présenté sur le site.”

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Posted 3 years ago

Bonjour Bonneau, merci beaucoup pour votre avis. Merci pour votre soutien et votre confiance! :) - Mira de Comfort Works

Posted 3 years ago

“The sofa covers fitted our old IKEA kramfors sofa perfectly! Impressed with the prompt follow up service and timely delivery. Thank you”

Comfort Works 5 star review on 29th June 2022

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Posted 3 years ago

Hey there, Marie! We can't thank you enough for the kind words - your Kramfors looks absolutely stunning. We're thrilled to hear that your experience with us was a great one. Thank you again for all your support and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Très contente de ma nouvelle housse Très contente du suivi de ma commande et de la rapidité !!”

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Posted 3 years ago

Bonjour Corbel, merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé. Merci pour votre soutien et votre confiance! :) - Mira de Comfort Works

Posted 3 years ago

“Pottery Barn was not helpful when I inquired about a new slipcover. I heard about Comfort Works and was a bit nervous that it wouldn’t fit. I couldn’t be happier! It fits better than the original. High quality and cheaper than Pottery Barn too. I’m thinking about ordering another in a different color. From order to receipt was about 3 weeks. Very happy!”

Comfort Works 5 star review on 28th June 2022

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Posted 3 years ago

Hey there, Gary! Thank you so much for leaving us such a great review. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your covers and for all your support! :) - Mira from Comfort Works

Posted 3 years ago

“Perfect white canvas slipcovers — delivered in 10 days — transformed my brown tweed C & B sofa; now our suburban living room feels more like a beach house for the summer, and it feels cooler, too! I love them!”

Comfort Works 5 star review on 26th June 2022

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Posted 3 years ago

Hey there, Shelley! We can't thank you enough for leaving us such a thoughtful review - your space looks absolutely stunning. We're over the moon to hear that you're enjoying your new covers. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“Très satisfaite de ma nouvelle housse. Le travail est de qualité. Et le service client est, non seulement très réactif, mais surtout d'une amabilité sans faille.”

Comfort Works 5 star review on 25th June 2022

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Posted 3 years ago

Bonjour Coué, et merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé. Merci pour votre soutien et votre confiance! :) - Mira de Comfort Works

Posted 3 years ago

“Livraison rapide et housses très qualitatives. Suis ravie.”

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Posted 3 years ago

Bonjour Dardaine, merci pour votre soutien et votre confiance! :) - Mira de Comfort Works

Posted 3 years ago

“Beautiful, durable-looking chenille at an affordable price, and delivered within promised timeframe. Excellent customer service. The pillowcases are just a *tad* small for the original pillowforms, but definitely something we can work with.”

Comfort Works 5 star review on 21st June 2022

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Posted 3 years ago

Hey there, Sarah! Thank you so much for leaving us such an amazing review. We're thrilled to hear that your experience with us was a great one. Thank you again for trusting us with your slipcover and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Perfectly fit to Muji sofa. Texture is better than original.”

Helpful Report

Posted 3 years ago

Hey there, Hirasaki! We can't thank you enough for the kind words. We're so happy to hear that you're enjoying your Muji's new look. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“We are so happy with our new covers for the Muji poufs. They fit perfectly and the detail is very good. Good work!”

Helpful Report

Posted 3 years ago

Hey there, Garcia! We can't thank you enough for the kind words. We're so happy to hear that you're enjoying your Muji's new look. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“I have placed several orders and have been pleased with every one! Even my couch with large and irregular cushion now has a beautiful (and washable!) cover. Thanks!”

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Posted 3 years ago

Hey there, Mandy! We can't thank you enough for leaving us such a glowing review. We're over the moon to hear that you're enjoying your covers. Thank you again for trusting us with your slipcovers and for your continued support :) - Mira from Comfort Works

Posted 3 years ago

“Superb customer service! Couldnt be happier and will definitely order from Comfort Works again!”

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Posted 3 years ago

Hey there, Wendi! Thank you so much for all your kind words. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcovers and for all your support. Have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“This company is fabulous! We've ordered two slipcovers from them - sofa and arm chair - both are superb. The quality is excellent in terms of both the fabric and the construction, the fit is perfect (and generous enough to allow for a little shrinkage) and they arrived within weeks of ordering. Most of all, the customer service is first-rate. I will definitely be using them again!”

Comfort Works 5 star review on 3rd June 2022

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Posted 3 years ago

Hey there, Emma! We can't thank you enough for leaving us such a fantastic review - your chair is looking amazing. We're so happy to hear that your experience with us was a great one. Thank you again for trusting us with your covers and for all your wonderful support :) - Mira from Comfort Works

Posted 3 years ago

“Joli tissu, conforme aux attentes concernant la couleur et la qualité. Finitions nickels et livraison très rapide : je recommande!!!”

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Posted 3 years ago

Bonjour Marquis-Marcellin, merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé! Merci pour votre soutien et votre confiance :) - Mira de Comfort Works

Posted 3 years ago

“Super verarbeitet! Passt genau auf die Maße meines Modells . Gute Qualität . Bin zufrieden !”

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Posted 3 years ago

Hallo und vielen Dank für deine Bewertung. Wir freuen uns zu hören, dass du mit der Passform und unserer Qualität zufrieden bist. Aus reiner Neugier würden wir gerne erfahren, was wir besser machen müssten, um von dir eine 5*-Bewertung zu erhalten? Viel Freude mit deinen Bezügen und beste Grüße - Simon von Comfort Works

Posted 3 years ago

“サイズはピッタリだし、生地も気に入っています！買い替えずに済み本当に助かりました。猫のひっかきが不安でしたが、サンプルで確かめる事ができたので今の所被害はありません（笑）”

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Posted 3 years ago

“Loved working with the team at Comfort Works! The material is exactly as it looks on the site, fits our sofa perfectly and looks luxurious. They were incredibly helpful in finding exactly the model we needed, and even kept track of our order when we needed replacements a few years later. (Not because of bad quality, my dog just scratched them up a bit!) Very responsible over email anytime we had questions. Definitely recommend!”

Helpful Report

Posted 3 years ago

Hey there, Kathleen! We can't thank you enough for the kind words. We're thrilled to hear that you're enjoying your Nockeby's new look and that your experience with us was nothing short of pleasant. Thank you again for your continued support and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,701 reviews