Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,683 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,683 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These covers transformed this sectional! I was just going to buy the same, sad, replacement covers from IKEA, and typed in IKEA covers. Comfort Works popped up. I had no idea that there could possibly be another option! Everything was top notch. From fabric options, to ease of ordering, arrived quickly, and packaged beautifully. The covers themselves are impeccable! See for yourself! Thank”

Comfort Works 5 star review on 25th March 2022

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Posted 3 years ago

Hey there, Kristin! We can't thank you enough for leaving us such a wonderful review - your Kivik looks absolutely stunning. We're thrilled to hear that your experience with us was a great one. Thank you again for trusting us with your covers and have a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“my order was in perfect condition”

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Posted 3 years ago

Hey there, Susanne! Thank you so much for the kind words. We're thrilled to hear that your experience with us was a great one. Thank you again for all your support and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“The fabric is wonderful, the covers are easy to put on and the fit is perfect. Will definitely buy again for other pieces.”

Comfort Works 5 star review on 23rd March 2022

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Posted 3 years ago

Hey there, April! We can't thank you enough for leaving us such a stellar review - your Sven couch looks absolutely stunning. We're so happy to hear that you're enjoying your new covers. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“Il divano sembra nuovo! Sono molto soddisfatta dell'acquisto perché ad un costo accessibile ho potuto ridare nuova vita al divano che aveva la fodera un po' usurata, ma la struttura ancora in ottime condizioni. Le misure vanno bene e la stoffa sembra resistente. È molto bella e ben fatta. Oltretutto il pacco è arrivato in anticipo.”

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Posted 3 years ago

“Je suis très satisfaite. Non seulement du produit (j'avais très peur d'être décue ou de me tromper dans mon choix malgré les échantillons) mais également du contact avec les conseillers. Adorables et toujours très arrangeants. Mon vieux canapé était dans un sale état et à 2 doigts de partir à la benne ! Aujourd'hui, il est comme neuf ! Bientôt, je ferai sans hésiter appel à nouveau à Comfort Works pour redonner vie à mon vieux fauteuil !”

Comfort Works 5 star review on 21st March 2022

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Posted 3 years ago

“Wir haben für unser altes Tylosand einen neuen Bezug gebraucht. In Cotton Canvas, Navy. Unser Sofa ist nun fast wie neu. Die Bezüge passen super und durch den festen Stoff sitzt es sich auch besser. Schau super aus. Wir sind sehr zufrieden! Super Service und super Kommunikation. Vielen Dank dafür!”

Comfort Works 5 star review on 18th March 2022

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Posted 3 years ago

Hallo Ines, vielen lieben Dank für deine nette Bewertung. Dein Sofa sieht wirklich sehr edel aus und wir freuen uns, dass du mit unserem Service und Kommunikation zufrieden bist. Wir wünschen dir alles Gute und viel Freude mit deinem "neuen" Sofa. :) - Simon von Comfort Works

Posted 3 years ago

“Très professionnel, excellent suivi de commande”

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Posted 3 years ago

“Just lo esperado. Una suerte haber encontrado estos recambios exactos de un sofa ikea ya fuera de catalogo. Gracias por estar hay.”

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Posted 3 years ago

“Everything received in time. The fabric quality is excellent, even better than the original from Ikea. Really happy with the service and the covers for my sofa. Putting them on it has been pretty easy. Perfect sizing.”

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Posted 3 years ago

Hey there, Coto! We can't thank you enough for the kind words. We're so happy to hear that you're enjoying your Tylosand's new look. Thank you again for trusting us with your slipcover and have a fantastic day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Das hat sehr gut geklappt, vielen Dank. Comfort Works hat uns 5 Muster nach Vorauswahl für das betagte Ikea Kramfors Sofa zugeschickt und wir erhielten dann nach Auswahl innerhalb von 4 Wochen den passgenauen Neubezug. Während dessen erhielten wir Info und Support über den Stand unserer Bestellung. CW ist sehr um Kundenzufriedenheit bemüht. Der Wechsel des Bezuges war einfach und dauerte keine Stunde. Wir können Comfort Works guten Gewissens weiter empfehlen.”

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Posted 3 years ago

Wir freuen uns riesig über die tolle Bewertung und natürlich, dass ihr so zufrieden mit unserem Service und der Kommunkation seid. Wir versuchen immer, unsere Kunden auf dem Laufenden zu halten und unseren Service zu verbessern. Viel Freude mit eurem "neuen" Sofa! - Simon von Comfort Works

Posted 3 years ago

“We ordered cotton loose covers for our two Habitat Chester sofas, whose original covers we were unable to find anyone to clean them, as the fabric contained viscose, which shrinks. The Comfort Works covers are great. They arrived surprisingly quickly, fit nicely, and the service was really helpful - the first set of covers had a problem with the way the velcro was stitched. Comfort Works responded straight away to my emails, and sent a new set of covers with the velcro issue sorted. Friendly, personable communication throughout. We have good-as-new sofas now with washable covers. I'm a happy customer!”

Comfort Works 5 star review on 13th March 2022

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Posted 3 years ago

Hey there, Clare! Thank you so much for leaving us such a great review. We're over the moon to hear that your experience with us was a good one. Thank you again for trusting us with your covers and for all your support :) - Mira from Comfort Works

Posted 3 years ago

“Beratung, Service, Lieferung und Ware top 👍”

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Posted 3 years ago

Hallo und herzlichen Dank für deine Bewertung. Jederzeit gerne wieder! - Simon von Comfort Works

Posted 3 years ago

“Top! J'ai l'impression d'avoir un nouveau canapé ! Merci Comfort Works!”

Comfort Works 4 star review on 11th March 2022

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Posted 3 years ago

“I searched forever for replacement slipcovers for my Crate & Barrel couch after our dogs destroyed the old ones, and then a friend told me about Comfort Works. I am so grateful that she did. The slipcovers fit perfectly and look great! I live in California and they arrived just a little over 2 weeks from the time I ordered -- about 2 weeks earlier than expected.”

Comfort Works 5 star review on 11th March 2022

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Posted 3 years ago

Hey there, Elizabeth! We can't thank you enough for leaving us such a thoughtful review - your Axis II looks absolutely stunning. We're thrilled to hear that you're enjoying your new covers. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“Comfort Works provides an excellent update to still-sturdy and trusted furniture. We got a new cover for our Ikea Härnösand seat, and it looks fabulous again. Delivery was a few weeks quicker then expected, the fit was very smooth and the result brightens up the room. Great value for money.”

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Posted 3 years ago

Hey there, Lambert! Thank you so much for the kind words. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Great new covers for my Ikea Barkaby chair. Lovely hard wearing material which looks like linen. Tasteful terracotta colour looks fab, and sharp lines with piping. Thanks Comfort works!”

Comfort Works 5 star review on 10th March 2022

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Posted 3 years ago

Hey there, Claire! We can't thank you enough for the kind words. We're so happy to hear that you're enjoying your new covers. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“Oh my goodness. I got new slipcovers for my ikea couch and it has made a WORLD of difference. They’re a perfect fit. Beautiful fabric. Arrived much sooner than expected. I’m in love. Thank you Comfort Works!!!! You have a lifelong customer!”

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Posted 3 years ago

Hey there, Christina! We can't thank you enough for leaving us such a wonderful review - your Harlanda is looking absolutely stunning. We're thrilled to hear that you're enjoying your new covers. Thank you again for all your amazing support and have a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Absolutely beautiful! The order process was very simple and the delivery effortless. My slipcovers have literally transformed my sofa! The quality and fit is top notch and even though I never ordered a fabric swatch, the color was true to image on the website. Thank you so much.”

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Posted 3 years ago

Hey there, Tina! Thank you so much for leaving us such a stellar review. We're over the moon to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your covers and for all your support! :) - Mira from Comfort Works

Posted 3 years ago

“We discovered Comfort Works online and were impressed with reviews we read. We were finding it impossible in Spain to find anyone to make a cover for our discontinued IKEA Ektorp sofa bed. We wrote to Comfort Works and received quick, helpful replies so we ordered our cover. Communications regarding the state of play with our cover and its dispatch were regular and in both English and Spanish and our package arrived safely and very promptly to our quite remote address in Andalucia. We are thrilled with the cover, the material and workmanship are excellent and it fits perfectly. Congratulations to you Comfort Works on your initiative to fill a gap in customer service by IKEA, who no longer make the sofa or covers for it, and thank you for making our perfectly serviceable, more than 15 year old sofa as good as new.”

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Posted 3 years ago

Hey there, Cheryl! We can't thank you enough for leaving us such a thoughtful review. We're thrilled to hear that you're enjoying your Ektorp's new look. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“They did their best to deliver on time. The work for my ikea sofa is really stunning”

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Posted 3 years ago

Hey there, Elhassan! Thank you so much for leaving us such a great review. We're so happy to hear that you're enjoying your Kivik's new feel. Thank you for trusting us with your slipcover and for all your support! :) - Mira from Comfort Works

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,683 reviews