Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.79

4.8 Rating 4,718 Reviews

95 %

of reviewers recommend Comfort Works

4.8

Based on 4,718 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 4828 3650

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 17th September 2025

Sha

Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

1519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comfort Works made a beautiful slip cover for a large chair in my daughter's bedroom and it arrived yesterday. It fits perfectly and the material feels durable. Love the navy blue color, too. Thank you Comfort Works.”

Helpful Report

Posted 3 years ago

Hey there, Anne! Thank you so much for your kind words. We're so happy to hear that you and your daughter are enjoying your chair's new look and feel. Thank you again for trusting us with your slipcover and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“The covers fit perfectly and I love the performance weave khaki color. The performance weave cream cover for the swivel chair fits great. I’m so pleased and am recommending to all my friends. ❤️❤️”

Comfort Works 5 star review on 20th April 2022

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Posted 3 years ago

Hey there, Tina! We can't thank you enough for leaving us such a wonderful review - your Baldwin is looking fantastic. We're thrilled to hear that you're enjoying your new covers. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“We covered out old large chair with a new cover from comfort works… it came out brand new. The process was easy and the communication throughout was outstanding! It was a third of the price we were quoted locally. We look forward to using Comfort Works for other projects!”

Comfort Works 5 star review on 16th April 2022

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Posted 3 years ago

Hey there, Joseph! We can't thank you for leaving us such a stellar review - your Willow chair is looking absolutely fantastic. We're thrilled to hear that your experience with us was a great one. Thank you again for trusting us with your slipcovers and for all your support! :) - Mira from Comfort Works

Posted 3 years ago

“Our sofa slipcover is excellent! It fit perfectly, with a little extra room in case of shrinkage, and it arrived much sooner than promised. I'll be ordering one for our oversized chair next!”

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Posted 3 years ago

Hey there, Emma! Thank you so much for leaving us such a great review. We're so happy to hear that you're enjoying your new covers and that your experience with us was nothing short of pleasant. Thank you again for all your trust and continued support! :) - Mira from Comfort Works

Posted 3 years ago

“Comfort Works was an absolute pleasure to work with! Our slipcovers we ordered for our couch are just BEAUTIFUL! The quality of the fabric is so well made. It was so nice to order samples, really helped. We love that the covers offered pet and kid friendly material. Shout out to Sulaica, who guided and helped us with our order and made it such a wonderful experience! She was just the best! Thank you! We couldn’t be happier! Truly transformed our living room. Before and after pictures of beige old covers with pet brown blankets, to modern updated sophisticated look. Pets and kids sit on daily!”

Comfort Works 5 star review on 14th April 2022

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Posted 3 years ago

Hey there, Lisa! We can't thank you enough for leaving us such a glowing review - your PB Basic is looking absolutely stunning. We're over the moon to hear that your experience with us was nothing short of a great one. Thank you again for trusting us with your covers and for all your wonderful support! :) - Mira from Comfort Works

Posted 3 years ago

“Great experience with Comfort Works - right from fabric selection support to order booking and the final product being received on time, with great customer service / updates all along! The sofa cover is stitched well and fits perfectly - am so glad to be able to re-use my sofa rather than having to replace it with a new one due to the previous cover being slightly damaged - a great sustainable living option to embrace.”

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Posted 3 years ago

Hey there, Rinu! Thank you so much for leaving us such a great review. We're thrilled to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and we wish you a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“We had bought a Crate and Barrel Willow chair and half ten years ago. The slipcover was done. We then came across Comfort Works. In less than a month we now have a new white slipcover . We are so impressed with the customer service and end product. Totally amazing . Definitely suggest Comfort Works Very happy customer. Thank you Comfort Works”

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Posted 3 years ago

Hey there, Jonathan! We can't thank you for leaving us such a glowing review. We're thrilled to hear that your experience with us was a great one. Thank you again for all your trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“Excellent. The customer care, quality and fit of product, professionalism, packaging, and overall humanity-top notch!”

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Posted 3 years ago

Hey there, Regina! Thank you so much for all your kind words. We're over the moon to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcovers and we wish you a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“We have 2 PB chairs and a loveseat in need of new slipcovers. We were concerned about having a slipcover made by sending the dimensions. So we just had a cover made for one of the chairs. Amazing...it's beautifully crafted and it fits perfectly. We are now going to have slipcovers made for the other chair and loveseat. The price is very reasonable. I highly recommend Comfort Works.”

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Posted 3 years ago

Hey there, Mary! We can't thank you enough for leaving us such a great review. We're thrilled to hear that you're enjoying your new covers. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“Parfait! The sofa cover perfectly fits to my Ektorp. Great color. Good communication with team.”

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Posted 3 years ago

Hey there, Vantomme! Thank you so much for all your kind words. We're so happy to hear that you're enjoying your Ektorp's new look. Thank you again for trusting us with your covers and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Les housses de canapé sont faciles à mettre et s'adaptent parfaitement, le tissu (Classic Velvet Emerald) est de très bonne qualité. Le rendu est très beau, j'ai l'impression d'avoir un canapé neuf! J'apprécie d'avoir pu commander des housses alors que le modèle de canapé n'est plus vendu par IKEA, et les délais de livraison ont été très corrects.”

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Posted 3 years ago

Bonjour Pierrard, et merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé! Merci pour votre soutien et votre confiance :) - Mira de Comfort Works

Posted 3 years ago

“My new sofa cover just arrived and I'm so impressed with it! My Ektorp sofa has been discontinued by Ikea and I was so worried I wouldn't find a new cover for it (it's such a great sofa but the old cover was trashed!). The new cover actually fits it better than the original. It's SLIGHTLY larger and it's way easier to get the the cushions in the covers. The packaging was great as well. Thank you so much for the quality work. I'll definitely order another when the time comes!”

Helpful Report

Posted 3 years ago

Hey there, Deanne! We can't thank you enough for the kind words. We're thrilled to hear that you're enjoying your Ektorp's new look. Thank you again for trusting us with your slipcover and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Love the new cover so much! so tired of seeing an old IKEA armchair in the living room each time arrived home from outside, and now just feels like I got myself a brand new premium armchair from IKEA(which already has been discontinued). Nobody's Gonna Know...”

Helpful Report

Posted 3 years ago

Hey there, Wei Ching! Thank you so much for leaving us such a fantastic review. We're so happy to hear that you're enjoying your new covers. Thank you again for all your support! :) - Mira from Comfort Works

Posted 3 years ago

“Tienen un servicio de atención al cliente excelente, cualquier duda es contestada por email a la mayor brevedad y estamos encantados con nuestras nuevas fundas para nuestros sillones Ekenaset. Además mi gata no lo araña al haber elegido una tela "pet friendly". Todo muy rápido y cumpliendo la expectativa.”

Comfort Works 5 star review on 2nd April 2022

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Posted 3 years ago

“Fit perfect 🥰 just love them.. great communication.. quick post to Australia going to re- order more thanks Rachel 😊 your covers are fantastic 😀 ❤”

Comfort Works 5 star review on 31st March 2022

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Posted 3 years ago

Hey there, Kate! We can't thank you enough for leaving us such a wonderful review - your Ektorp looks absolutely stunning. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your covers and have a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Parfait, mon canapé a une deuxième vie, il est superbe!”

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Posted 3 years ago

“Je suis très satisfaite des housses que j'ai commandées. Elles sont très bien adaptées à mon canapé et le tissu correspond parfaitement à ce que je souhaitais. Tout a été parfait malgré un retard dans la livraison : suivi de la commande, relation au client. Je recommande vivement Comfort Works pour son sérieux et ses compétences.”

Comfort Works 5 star review on 30th March 2022

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Posted 3 years ago

Bonjour Pereira, et merci beaucoup pour votre avis. Nous sommes ravis d'avoir pu vous aider à rénover votre canapé! Merci pour votre soutien et votre confiance :) - Mira de Comfort Works

Posted 3 years ago

“Comfort works made our ho-hum couch amazing! We ordered a IKEA Vimle sectional cover in blue with green piping (a custom order) and it looks like a super expensive custom sofa now. I am so so so thrilled!”

Comfort Works 5 star review on 26th March 2022

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Posted 3 years ago

Hey there, Patti! Thank you so much for all your kind words. We're over the moon to hear that you're enjoying your Vimle's new look. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“Absolutely perfect! Ordered a new cover for our 10 year old Ikea Karlstad armchair. Perfect fit, perfect colour (Classic Velvet Storm) and great quality. Although there was a slight delay on delivery to Australia which was no issue for us, the communication through the whole process was first class and we received a small discount for the slight delay. Always kept updated on progress Highly recommend Comfort Works (still waiting on samples from their competitors which we ordered 4 months ago!). We’ve transformed a great, comfortable chair at the fraction of the price. Super happy!”

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Posted 3 years ago

Hi Brett! Thank you so much for leaving us such an amazing review. We're so happy to hear that you're enjoying your Karlstad's new look and that your experience with us was nothing short of pleasant. Thank you again for all your support and have a fantastic day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“These covers transformed this sectional! I was just going to buy the same, sad, replacement covers from IKEA, and typed in IKEA covers. Comfort Works popped up. I had no idea that there could possibly be another option! Everything was top notch. From fabric options, to ease of ordering, arrived quickly, and packaged beautifully. The covers themselves are impeccable! See for yourself! Thank”

Comfort Works 5 star review on 25th March 2022

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Posted 3 years ago

Hey there, Kristin! We can't thank you enough for leaving us such a wonderful review - your Kivik looks absolutely stunning. We're thrilled to hear that your experience with us was a great one. Thank you again for trusting us with your covers and have a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,718 reviews