Comfort Works Reviews

Name: Comfort Works
Address: Suite 112/327, Clarendon St, South Melbourne, Victoria
Rating: 4.80

4.8 Rating 4,683 Reviews

96 %

of reviewers recommend Comfort Works

4.8

Based on 4,683 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Comfort Works:

We're a small Australian company specialising in the creation of beautiful handmade sofa covers, we aim to rejuvenate all the world's old & tired couches.

Visit Website

Phone:

3 9015 9789

Email:

sales@comfort-works.com

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Comfort Works 5 star review on 11th September 2024

Linda R

Comfort Works 5 star review on 19th July 2024

Vishal S

Comfort Works 5 star review on 21st June 2024

Jeanne S

Comfort Works 5 star review on 15th June 2024

OG P

Comfort Works 5 star review on 11th June 2024

Georgia B

1518

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so thankful to have found this amazing company. I bought a sofa bed almost 20 years ago from Ikea. It is still in great shape despite moving with us from Taiwan to Ontario and finally to here in Nova Scotia. However the seat cushions were shredded and a few other nicks on the sides. Comfort Works had the perfect solution. A fitted cover…extremely well priced, beautifully fitted and really fast delivery. A “new” couch and I couldn’t be happier.”

Helpful Report

Posted 3 years ago

Hey there, Cath! We can't thank you enough for taking the time to leave us such a thoughtful review. We're thrilled to hear that your experience with us was a great one and that you're enjoying your Ektorp's new feel. Thank you again for trusting us with your slipcover and for all your support! :) - Mira from Comfort Works

Posted 3 years ago

“I’m amazed with the quality of the fabric but most of all with how well made and finished every single cover is. It fitted perfectly and brought my old beloved couch back to life. Extra points for making covers for an old rare edition of an ikea couch (the PS 2012)”

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Posted 3 years ago

Hey there, Malena! Thank you so much for leaving us such a stellar review. We're over the moon to hear that you're enjoying your PS 2012's new look. Thank you again for trusting us with your covers and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Hemos quedado encantadas con las nuevas fundas para las butacas Solsta Olarp que compramos hace ya bastantes años en Ikea. El color es el que nos imaginábamos y la tela, preciosa. Todo perfecto!! 👏🏽👍🏽”

Comfort Works 5 star review on 19th February 2022

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Posted 3 years ago

“I have had a wonderful experience with Comfort Works (ordering was easy, a fast shipment, and any questions were answered promptly). I LOVE the new covers - very well made! I think I'll do a second order for my Poang chair!”

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Posted 3 years ago

Hey there, Michele! We can't thank you enough for leaving us such a great review - your Lillberg looks amazing. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again for all your trust and continued support! :) - Mira from Comfort Works

Posted 3 years ago

“Colis très bien emballé Petit mot personnalisé d accompagnement Housse de protection très jolie. La commande est impeccable. Délais respectés. Suis ravie 😀”

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Posted 3 years ago

“Estoy encantada con las fundas, mágicamente mi sofá se ha convertido en otro, una maravilla.”

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Posted 3 years ago

“I ordered a cover fir a Crate & Barrel sofa and armchair. It was cheaper than what crate and barrel’s one and it was so well done. Customer service and communications was wonderful. So happy! HIGHLY recommend this business.”

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Posted 3 years ago

Hey there, Silvia! We can't thank you enough for leaving us such a stellar review. We're thrilled to hear that your experience with us was a great one. Thank you again for all your wonderful trust and support! :) - Mira from Comfort Works

Posted 3 years ago

“omg, this came up so beautiful .. I just receive on Monday and didn't put them yet, but it came so nice and I appreciated so much!! thank you”

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Posted 3 years ago

Hey there, Vicky! Thank you for leaving us such a great review. We really appreciate your kind words. Thank you again for trusting us with your covers and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Beau tissu, beau travail. 👍”

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Posted 3 years ago

“Good quality . Quick delivery . Excellent ☆☆☆☆☆”

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Posted 3 years ago

Hey there, Akiko! Thank you so much for your kind words. We're thrilled to hear that your experience was nothing short of pleasant and that you're enjoying your Stocksund's new look. Thank you again for all your support and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“We received the cover pretty quickly (less than 15 days). It fits perfectly and the whole family loves the color ! The fabric is thick and soft, seems to be great quality. Thank you !”

Comfort Works 5 star review on 12th February 2022

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Posted 3 years ago

Hey there, Labayle! We can't thank you enough for leaving us such a stellar review. We're so happy to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your covers and have a great day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Superior construction”

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Posted 3 years ago

Hey there! Thank you so much for your kind words. We're pleased to hear that you're enjoying your new Barkaby chair and Ektorp footstool covers. Thank you again for choosing us and have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“Comfort indeed works! Great customer service, proactive updates regarding shipment, delivery on time, product quality great 😊”

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Posted 3 years ago

Hey there, Athina! We can't thank you enough for the kind words. We're over the moon to hear that your experience with us was nothing short of pleasant. Thank you again for trusting us with your slipcover and we wish you an amazing day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“We ordered covers a few years ago and the quality was very good. So I decided to order a few more for a change to our IKEA sofa. The ‘look’ I was trying to achieve didn’t quiet work but no harm in trying. The covers are still of a very high quality. Although in terms of the two type of velvets I think my preference would be to go for the ‘classic velvet’ jus more velvety than the clawless version.”

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Posted 3 years ago

Hey there, Anthony! Thank you so much for leaving us such a great review. We're thrilled to hear that you're enjoying your covers. Thank you again for all your wonderful support and please feel free to reach out to us again at any time :) - Mira from Comfort Works

Posted 3 years ago

“My Ekebol couch covers arrived quickly and fit perfectly. Its like having a whole new couch! Comfort works is the only place that makes covers for this couch, and I'm thrilled with the quality. I will order again and have already recommended them to my friends.”

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Posted 3 years ago

Hey there, Natti! We can't thank you enough for leaving us such a wonderful review. We're so happy to hear that you're enjoying your Ekebol's new look. Thank you again for choosing us and for all your support! :) - Mira from Comfort Works

Posted 3 years ago

“The covers arrived in good time (considering Covid and the fact that I’m in Oz). I appreciated the minimal packaging (less plastic) and the helpful labelling on each piece. The covers have, quite honestly, transformed my sofa. The fabric is excellent quality and has survived one spill and subsequent wash by coming out like brand new. Well made, perfect fit, worth every cent.”

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Posted 3 years ago

Hey there, Marnie! Thank you so much for leaving us such a stellar review. We're over the moon to hear that your experience with us was a great one and that you're enjoying your Norsborg's new look. Thank you again for choosing us and for all your wonderful support! :) - Mira from Comfort Works

Posted 3 years ago

“Could not be happier with the excellent service and the quality of the product!”

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Posted 3 years ago

Hey there, Ella! Thank you so much for all your kind words. We're thrilled to hear that you're enjoying your covers, have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“This is my second order through Comfort Works. Each time I have found them to be helpful and efficient. The sofa covers fit perfectly, are of good quality, and were delivered within three weeks. I am a fan!”

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Posted 3 years ago

Hi Janet! We can't thank you enough for leaving us such a wonderful review. We're thrilled to hear that your experience with us has been a great one and that you're enjoying your Kivik's new feel. Thank you again for choosing us and for all your continued support! :) - Mira from Comfort Works

Posted 3 years ago

“Love my slipcover. It looks so well made. It fit great and makes my couch look brand new. Very happy with my purchase”

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Posted 3 years ago

Hi Charity! Thank you so much for leaving us such a great review. We're over the moon to hear that you're enjoying your PB Comfort's new look. Have a wonderful day ahead! :) - Mira from Comfort Works

Posted 3 years ago

“I discovered Confort Works online and am very happy that I did! The customer service has been amazing, and they were willing to make a custom made slipcover for our sofa. Highly recommend.”

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Posted 3 years ago

Hey there, Vanessa! Thank you so much for all your kind words. We're thrilled to hear that your experience with us was nothing short of pleasant (our Customer Experience team will be delighted to hear!). Thank you again for trusting us with your covers and for all your support :) - Mira from Comfort Works

Posted 3 years ago

Comfort Works is rated 4.8 based on 4,683 reviews