Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.53

4.5 Rating 1,982 Reviews

87 %

of reviewers recommend Comfortbilt.net

4.5

Based on 1,982 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Comfortbilt.net 5 star review on 4th April 2025

Anonymous

Comfortbilt.net 5 star review on 30th January 2025

Ryan Perry

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

George Green

Comfortbilt.net 5 star review on 7th March 2024

John Thibault

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They answer immediately when I email , I'm very satisfied, always very nice when I call too”

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Posted 2 years ago

“One of the best customer service dept. that I have ever worked with. The staff is very helpful and quick responces.”

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Posted 2 years ago

“In my experience these guys have the best customer service and troubleshooting that I have had the opportunity to work with. I highly recommend them and the products the sell.”

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Posted 2 years ago

“Well i waited three weeks for the part, had to order it again because fed ex lost the first one when i got , put the new part on works like a charm thank you comfortbilt. Dont ship fed ex they suck”

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Posted 2 years ago

“Rated Very Good based on excellent customer service.”

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Posted 2 years ago

“The last thing we received from Comfortbilt, was a Burn Pot the third one. So far it is holding up. I was told that a stainless Burn Pot was in manufacturing and may be done by July 22 I asked if you would let me know when they were available and if we could get a discount since the stove was only bought in Dec 2021. I am very happy with the heat and efficiency of the overall Stove. Thanks”

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Posted 2 years ago

“I thought i wouldn’t gonna get a replacement for our remote after my puppy eat the original one. It was relieved for us knowing we could get a new one !”

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Posted 2 years ago

“I am currently trying to sell it. We thought it would be a wonderful way to avoid the mess of wood and the heat is great. But unfortunately my husband passed away. He was the one who filled it. At 4 foot 11 I can’t lift the bags of pellets. And right now it’s not working anyway.”

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Posted 3 years ago

“Chat is very helpful”

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Posted 3 years ago

“Attentive. Quick to respond. Extremely courteous and helpful We are thrilled with our stove purchase! I needed technical support and was happy to receive promptly. Walked me through all.”

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Posted 3 years ago

“We had some problems with our stove and Jonathan help us with the problem. He was very helpful and great to work with. I would highly recommend Comfort Bilt!!!”

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Posted 3 years ago

“Fast and courteous no complaints of any kind”

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Posted 3 years ago

“Great hp22 but needs triple pellets space for me otherwise normal use great I added the pellets box from comfort bilt and works about 26 hours heating my basement garage and my house above it cathedral ceilings and all to about 80 on a 20*F outside.my heater another hp22 upstairs for those 0*F nights.only burns when temps reach 70 in the house .TY COMFORTBILT”

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Posted 3 years ago

“Very reliable and customer-focused company. Even during the pandemic, they managed to resove my concerns. Any issues with my pellet stove was immediately addressed without a problem. Most definitely a company I would continue to do business with.”

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Posted 3 years ago

“I needed a new burnpot as every year the old one cracks and it is hard to get out of the stove as it expands.”

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Posted 3 years ago

“We are very pleased with our new stove, they even have tech support!!! Whoot!!!! the operation of the controls was a bit goofy to get use to (not sure I am used to them yet) but tech support got me through it. ALL in ALL, I recommend comfort built”

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Posted 3 years ago

“Seriously the best customer service I have ever dealt with.”

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Posted 3 years ago

“They are always very helpful to get you squared away.”

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Posted 3 years ago

“Had to replace gasket with in the the first 3 months. Not worth the price of the stove .”

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Posted 3 years ago

“Comfortbilt has the best customer service ever. Every time I call the service is 5 star.”

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Posted 3 years ago

Comfortbilt.net is rated 4.5 based on 1,982 reviews