Comfortbilt.net Reviews

Name: Comfortbilt.net
Address: 9241 Globe Center Drive, Suite 120, Morrisville, NC, 9241 Globe Center Drive, Suite 120, Morrisville, NC, North Carolina
Rating: 4.47

4.5 Rating 2,160 Reviews

85 %

of reviewers recommend Comfortbilt.net

4.5

Based on 2,160 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Comfortbilt.net 5 star review on 4th April 2025

Anonymous

Comfortbilt.net 5 star review on 30th January 2025

Ryan Perry

Comfortbilt.net 5 star review on 13th November 2024

Ceasers Chimney DEALER

Comfortbilt.net 5 star review on 14th July 2024

George Green

Comfortbilt.net 5 star review on 7th March 2024

John Thibault

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love it when it works. Lots of problems from day 1 with pellet ignitor area and a bad power switch. Spent a couple hundred dollars getting it to work due to product problems.”

Helpful Report

Posted 4 years ago

“Hard to get through to them and the gentleman was rude”

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Posted 4 years ago

“I purchased a burn pot for HP22. My last one did not make 7 months of operation which was very disappointing. I am pretty sure the web page indicated the cast or steel burn pot could be used in one place and not in another. I sent an email to support and that person said I could use steel. But there was that conflict. A second call and different person said only cast. So, the burn pot did not last as long as original, there was a conflict within the webpage (double ck this) and customer service. The shipping was fast tho.”

Helpful Report

Posted 4 years ago

“The burn pot I ordered (Steel) for my stove did not fit. It needed to be modified so it would set down in the chamber ring for igniter was to high and wouldn’t let the pot set in”

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Posted 4 years ago

“My pellet stove came, but it had been damaged in shipping. It appears a fork punctured the box and put a dent and scratch on the side cover. Otherwise it works great!”

Helpful Report

Posted 4 years ago

“VERY LOUD. Not being able to adjust the blower at all is unlike my past pellet stoves and a real annoyance. Heat quality is great and it looks nice”

Helpful Report

Posted 4 years ago

Comfortbilt.net is rated 4.5 based on 2,160 reviews