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COMWALES LTD Reviews

4.2 Rating 835 Reviews

81 %

of reviewers recommend COMWALES LTD

Company Reviews

Product Reviews

4.2

Based on 835 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Email:

support@comwales.net

Location:

CAPITAL TOWER BUS CENTRE 3RD FLOOR,
CARDIFF
City and County of Cardiff
CF10 3AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ComWales team has been fantastic from start to finish. Informative, excellent communication, refrigerator and installation team arrived ahead of schedule. This company has provided us with excellent service. I'm going to buy three more appliances soon.”

Posted 1 year ago

“The product I ordered has still not been delivered after 5 weeks.no tracking information was ever supplied either,so I cannot find out when it is being delivered”

Posted 1 year ago

“Would be great to actually leave a review as that would mean I had received my purchase ! Almost 8’weeks now that I’ve been waiting for my pink fridge freezer that I paid almost £700 for and still nothing !! No emails .. No phone calls !! Nothing !!! What’s going on ?????”

Posted 1 year ago

“It has arrived took 25 days but pleased its here thankyou”

Posted 1 year ago

“25/07/2022 Ordered a mouse. Estimated Delivery Dates From 01/08/2022 - 08/08/2022, not good but whatever. 27/07/2022 Checked a day later to see if it was shipped and saw that the shipping date was pushed a lot (late August). 27/07/2022 Asked to cancel, this was pending. 27/07/2022 Ordered from Amazon 29/07/2022 Received from Amazon 14/09/2022 I got a rejection for my cancelation and a notification that the mouse is on it's way. 16/09/2022 I got a message from the post that there is a package, I am not going to pick it up. This is ridiculous, I already got my money back from the credit card company after reporting this.”

Posted 1 year ago

“I AM STILL WAITING ON MY PURCHACE”

Posted 1 year ago

“Took a week longer than expected but at least it arrived.”

Posted 1 year ago

“I ordered some glasses form Comwales on 8th August, and they were due to be delivered 'within 5 days'. Now, a month and a half later they have still not arrived. I have sent numerous emails to Comwales. They hide their phone number, adn never answer the phone. They never give a name in any email reply. They take over 5 days to reply to emails, and often never reply. They todl me they then stopped the order and are due to refund me. That was two weeks ago and they have still not refunded me. I am reporting this company. It should be called CON wales.”

Posted 1 year ago

“My granddaughter is very pleased with the item thank you”

Posted 1 year ago

“I am taking Comwales Ltd TO COURT AS SELL YOU THING THERE DO NOT HAVE BUT STILL TAKE YOUR MONEY SAYING WILL BE WITH YOU IN £ WEEKS LIES DO NOT ANSWER YOU JUST A BIG CON TO GET YOUR MONEY THAN YOU HAVE TO FIGHT BACK TO GET YOUR MONEY BACK PLEASE DO NOT USE THIS COMPANY KAREN JONES TAKEN THEM TO COURT”

Posted 1 year ago

“Your communication has been excellent, the dispatch and delivery time very prompt and the product was exactly as described. I am a happy customer and hope to deal with you again soon.”

Posted 1 year ago

“Excellent seller fast shipping great customer service. Received my goods earlier than promised.”

Posted 1 year ago

“My parcel arrived just five minutes ago and I want to say a big thank you for so carefully have wrapped it. Received it today, delighted with them.”

Posted 1 year ago

“I would not even give this company one star BUT HAD TO TO DO A REVIEW I have been waiting since May 2022 for my oven as was told would be with me on the 7th June 2022 No oven you can not get in contact because they have NO PHONE NUMBER OR EMAIL ONLY INTERNAL EMAIL THEY DO NOT ANSWER I AM NOW TAKING THIS COMPANT COMWALES LTD TO COURT PLEASE STAY AWAY FROM THIS COMPANY IT IS STILL SALEING THE OVEN I PAID FOR SAY WILL BE WITH YOU IN 3 WEEK IT IS ALL LIES PLEASE DO NOT BUY FROM THIS COMPANY AS YOU WILL BE IN THE SAME SITUATION AS ME TAKEING THEM TO COURT IT IS FRAUD BY TAKING YOUR MONEY FOR SOMETHING THERE DO NOT HAVE TO SALE LIES LIES Karen Jones Dorset”

Posted 1 year ago

“Shipping was quick, quality of the product is amazing, absolutely love it, a lot of space for games as well!!”

Posted 1 year ago

“Not a great experience and won't be using again or recommending to anyone. Very late delivery and bad customer service. When the order was about 25 days late I contacted customer service and they said standard delivery was 5-10 days and I should be patient even though it was already way over their standard 5-10 day delivery. Customer service then implied it was my fault for not checking the order status, even though I had several times. I then tried to cancel the order as it was so late but this got rejected and then miraculously the order turned up a few days later. Didn't apologise or accept any responsibility for the late delivery and things only seemed to get moving when I cancelled the order.”

Posted 1 year ago

“Ordered something that had an expected delivery of a few days. Checking the order status regularly and the delivery date kept going up. Decided to cancel the order as what I needed it for had long gone, got a confirmation email saying cancelation request was received and accepted. Nothing happened for another week, no refund or communication. Tried ringing but got nowhere, emailed them and I got a response, customer service accepted no responsibility for anything and said it was in fact my fault for not checking the estimated delivery even though I had done exactly that several times. They said their standard delivery can take up to 10 days and I should be patient and the cancelation request was now rejected. I replied saying I ordered the item over 30 days ago so it was well out of their standard delivery date but they said the same thing still not accepting any responsibility. Heard nothing and them the item got delivered over a month after ordering, needless to say it will be getting returned for a refund and I’ll never use the shambles of a shop again.”

Posted 1 year ago

“I haven’t received my order yet. Was supposed to be delivered between 23/8/22 & 31/8/22. Sonic hat, gloves & snood. I paid £19. 37 on the 15/8/22 but I’m still waiting for my order to be delivered.”

Posted 1 year ago

“Just received my Marvel towel. Lovely and soft. My grandson will adore the design.”

Posted 1 year ago

“Stop ignoring your customers and you'll do just fine.”

Posted 1 year ago

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COMWALES LTD is rated 4.2 based on 835 reviews