One Call Insurance Reviews

4.63 Rating 73,839 Reviews
93% of reviewers recommend One Call Insurance

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
Within 5 Days
average delivery time
Greater than 57%
documents delivered on-time
Customer Service
Telephone, Live Chat, Email
communication channels
Under an hour
queries resolved in
customer service
Cancellations & Refunds
Difficult
cancellation process
"Got my answer straight away to what I wanted to know."
Helpful Report
Posted 3 hours ago
"Very pleasant girl Amy polite and efficient AR6"
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Posted 3 hours ago
"Very polite and went the extra mile"
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Posted 3 hours ago
"The girl from customer services rf1 was clear concise and very helpful. Exellent service. Thank you."
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Posted 3 hours ago
"Very happy"
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Posted 3 hours ago
"Quick easy explained well very happy call with your advisor LO5 / very helpful and thank you very much."
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Posted 3 hours ago
"got a email to say ,could not renew insurance on car,rang to find out why,person I spoke to ,informed me the problem,it was sorted right away,car insurance renewed"
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Posted 3 hours ago
"Very pleasant staff who were helpful on the phone."
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Posted 3 hours ago
"She was extreamly helpfull and dealt with my queary quickly and eficient"
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Posted 3 hours ago
"The ladt stuck with my queries which, being upset at the fact that One Call did not contact me by phone prior to sending out 3 letters is commendable in her calm approach to the issues."
Helpful Report
Posted 3 hours ago
"mn4 was very helpful. Pricing was fair. I have been with one call now a fair number of years."
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Posted 3 hours ago
"Helpful operator rc2"
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Posted 4 hours ago
"Nice guy dealt with my enquiry effieceintly."
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Posted 4 hours ago
"SM4: Very helpful, thank you."
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Posted 4 hours ago
"Very satisfyed how my renewal was dealt with"
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Posted 4 hours ago
"AR7 done really well, what I needed to do has been done and I am very satisfied with their help, they were very polite and a pleasure to speak to."
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Posted 4 hours ago
"RR3 Conversation carried out very professionally. Very satisfied with call"
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Posted 4 hours ago
"Very satisfactory conversation regarding car insurance renewal. Operative was polite and professional but carried out the transaction with an appreciated human touch"
Helpful Report
Posted 4 hours ago
"SS2 was very pleasant and polite and spoke slowy and clearly and answered my querie"
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Posted 4 hours ago
"Happy to stay only slightly dearer than confused.com.but getting a whole lot more."
Helpful Report
Posted 5 hours ago
One Call Insurance is rated 4.63 based on 73,839 reviews

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Alice, Customer Support