One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,921 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“SF7 - prompt, polite, helpful, human”

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Posted 1 month ago

“Really helpful and sorted my problem out very quickly impressed”

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Posted 1 month ago

“did an on line chat with them and saved myself over £50 happy customer”

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Posted 1 month ago

“I contacted One Call with regard to renewal and was pleased to have the price re-accessed over the phone saving me the fuss of changing The operator was clear and a pleasure to deal with. I renewed there and then”

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Posted 1 month ago

“SK3 was a great help very efficient”

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Posted 1 month ago

“Great, easy to deal with and a great price to match everyone elses. 5stars”

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Posted 1 month ago

“⭐️⭐️⭐️⭐️⭐️ Review for MB1 I had an excellent experience with MB1 while renewing my policy with One Call Insurance. They were friendly, professional, and incredibly helpful throughout the process. Everything was explained clearly, and they made sure I got the best renewal option without any hassle. Quick, efficient, and a pleasure to deal with—highly recommended!”

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Posted 1 month ago

“Jess was really efficient, very pleased with her help JB6”

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Posted 1 month ago

“Stevie S (SS9) handled my renewal price query to my complete satisfaction in a prompt and efficient manner saving myself a few pounds on my renewal.”

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Posted 1 month ago

“Excellent LiveChat support from Sarah (SF7). Much appreciated.”

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Posted 1 month ago

“Fantastic broking service KT1 – Keira – kt1 couldn't be more helpful”

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Posted 1 month ago

“Just had to sort out my number plate to my private one and had the nicest guy CN4 to help me get it sorted and made it very easy thank you”

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Posted 1 month ago

“Very quick, no issues with the renewal process, good service.”

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Posted 1 month ago

“Just had a chat with EC1 about my policy and it’s updated and saved me a few £s. Thank you.”

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Posted 1 month ago

“Great service, did what I asked in a quick response “TJ2””

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Posted 1 month ago

“Rw2 made the changes to my policy easy thanks”

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Posted 1 month ago

“I have been with one call for many years and found then extremely efficient even there live chat is excellent”

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Posted 1 month ago

“The lady was very helpful and patient. That is why I gave MB1 5 stars.”

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Posted 1 month ago

“Agent BC1 was absolutely brilliant,I was determined to cancel my renewal,but Brodie’s patience kept me as a customer.Well done.”

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Posted 1 month ago

“I have just received extremely helpful information from ET3 over the phone and gone ahead with home insurance. They were friendly and helpful and answered all my questions.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 400,921 reviews