One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,919 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,919 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service from AJ1.. clearly explained policy details.”

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Posted 1 month ago

“MB1 handled my home insurance issue perfectly, thank you.”

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Posted 1 month ago

“Helpful and straightforward”

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Posted 1 month ago

“Called today about in’s Renewal and a quite significant rise I’m my premiums from. Last year I spoke to TS3 who was really very helpful and patient I’m 72 years old and can be a bit slow but TS3 helped me understand the policy and got me a discount well done I’m delighted . Also my call was answered promptly and it was so good to speak to a real person .”

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Posted 1 month ago

“I am very happy, I had made contact to cancel my renewal, agent GM2 took my call and simply and quickly did another check on current prices etc and saved me a whopping £50 off the renewal price. Definitely worth calling and listening to the agent, they are obviously there to help customers. Thank you.”

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Posted 1 month ago

“AE1 was very helpful with changes to my house insurance. And explained everything very well.”

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Posted 1 month ago

“AE1 was very helpful with changes to my house insurance. And explained everything very well.”

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Posted 1 month ago

“Had an online chat today about my renewal with BC1 and managed to get the price down. BC1 was really helpful.”

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Posted 1 month ago

“MS2 - Megan was very helpful and was able to offer me a discount on my renewal price. The only issue is the length of time it takes to queue to chat to someone.”

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Posted 1 month ago

“I called One Call Insurance today about renewing my car insurance and, after waiting some time for a call back, I had a very helpful discussion with agent EC1, who was able to lower the price in line with another quotation and also to remove the automatic renewal of my policy.”

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Posted 1 month ago

“Very quick and easy to change my policy”

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Posted 1 month ago

“I spoke to this person today, they were very helpful, I could not have asked for better. This review is for GM2. Very pleasant .”

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Posted 1 month ago

“Went on to cancel my insurance and KT7's professional and helpful customer service convinced me to renew for another year. Good price, helpful information, fast replies, really pleased with the help I received today. Thank you KT7!”

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Posted 1 month ago

“Hannah G was so helpful . I cannot thank her enough. I have learnt a valuable lesson today when filling out insurance policies,always use the same information as on last policy if nothing has changed.”

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Posted 1 month ago

“I found the person I spoke to to be pleasant, and informative. This review is for JS4. Mrs. Dillon.”

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Posted 1 month ago

“live chat with SF7 was very successful thanks to sarah i could not have done this without her patient support. she was clear in answering my questions and led me through each question with a polite and patient and a clear manner”

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Posted 1 month ago

“Straight to the point, easy to communicate with, very polite and helpful. Thankyou”

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Posted 1 month ago

“MS2 very good”

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Posted 1 month ago

“Fantastic help from Jess today. Managed to reduce my premium more than I had anticipated. What a great agent. Very happy to continue to be a OneCall client. I really didn't want to start over again with someone else. Thanks OneCall :-)”

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Posted 1 month ago

“I had to renew my home insurance following my husband’s death. I spoke with AE1 who was extremely helpful. She was polite and very understanding and managed to find me a lower price than the original renewal quote.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 400,919 reviews