One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 411,557 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 411,557 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“KS8 was very helpful today, gave me all the options and managed to reduce my renewal quote to a place that I was happy with. Also explained the 3 year fixed price which I have signed up to.”

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Posted 2 months ago

“ML2 was very helpful and efficient. Thank you.”

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Posted 2 months ago

“TJ2 Tara was great and made changing my policy was easy to do .”

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Posted 2 months ago

“The agent (ar3) was able to deal with my query knowledgeably and efficiently via the online chat.”

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Posted 2 months ago

“PS1 Was very good at explaining parts of the cover i never realised before, top marks”

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Posted 2 months ago

“Speaking to ET1 he was lovely and clearly explained the policy’s to me so I could make the right choice for me”

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Posted 2 months ago

“ir2 was very helpful in sorting out my insurance”

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Posted 2 months ago

“I used the portal to cancel my policy renewal. The agent mb9 Mia found me an equivalent priced policy with a fixed rate fir 3yrs, excellent as i have the hassle associated with ins renewal. Great service thank Mia”

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Posted 2 months ago

“Thank you for all your help today MB1”

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Posted 2 months ago

“I needed my policy to start immediately and so contacted Elizabeth EW2 through the live chat. She came back to me promptly and got it all sorted out. 15 minutes later. I had an email from the validation department all sorted. Thank you for your excellent customer service.”

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Posted 2 months ago

“Joshua JC8. was extremely helpful with my questions and sorted the issue promptly. Kind regards Lynne”

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Posted 2 months ago

“SM5 was very helpful polite from start to finish. She is a credit to the Job.”

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Posted 2 months ago

“MB1 - helpful and informative”

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Posted 2 months ago

“ML2 was very helpful and sorted out the renewal of my home insurance.”

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Posted 2 months ago

“I had an amazing experience with the representative BC1 who assisted me on live chat during my car insurance renewal. She was professional, friendly, and incredibly knowledgeable. She answered all my questions clearly, guided me through the process step by step, and made everything quick and stress-free. Her patience and attention to detail really stood out. I couldn’t have asked for better support—thank you for making the renewal process so smooth!”

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Posted 2 months ago

“Do feel that admin fee is extremely steep especially when if addresses arnt on the website to do it your self then it customer should not be penalised”

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Posted 2 months ago

“Efficient, helpful and concise form LE6.Leanne Warren-le6”

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Posted 2 months ago

“SP6 made the renewal nice and simple - job done in no time, 5*'s”

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Posted 2 months ago

“It didn’t!but Paige, PS1 was very helpful when I eventually managed to access the live chat. I found the questions about my existing status with you puzzling, you know my status via my accessing the site through my password”

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Posted 2 months ago

“Thank you so much for everything Thank you for your help and listening to my problems”

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Posted 2 months ago

One Call Insurance is rated 4.6 based on 411,557 reviews