One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 411,574 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 411,574 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“SMH was very helpful, very polite and professional”

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Posted 2 months ago

“AT7 was helpful”

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Posted 2 months ago

“IS1 agent was helpful & i was happy with the service prompt & efficoenrd”

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Posted 2 months ago

“Started today with some amazing customer service from MB1, a credit to OnceCall Customer Services. Having found a better price elsewhere, MB1 was extremely accomodating, looking into alternative products that may suit my needs and suggesting additional products and services. As a result, I feel that I now have the best values renewal available. MB1 completed this in a relaxed, informative and knowledgeable way. Thank you.”

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Posted 2 months ago

“I contacted One call to requote my policy . PS1 was the person dealing with the chat. Didn’t take long and got a lot better quote and some other options that are worth thinking about in the future. Pleased I can continue though One Call as the service is great. Thanks again PS1 👏👏👏👏👏👏”

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Posted 2 months ago

“Customer service rep GM2 was very professional and informative. She explained everything thoroughly. The renewal of my motor insurance was quick and painless, and much cheaper than I anticipated. Thank you.”

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Posted 2 months ago

“Very helpful support from RW2 with my renewal”

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Posted 2 months ago

“Username Le6 Happy to give a good review with customer service and was given a better quote which was unexpected”

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Posted 2 months ago

“Great help this morning after I’d sent the wrong documents, je3 sorted things out super quickly. Great service”

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Posted 2 months ago

“Great quality service. Jc6 took great care of my questions, very helpful and respectful.”

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Posted 2 months ago

“Username CH5 was excellent, quickly sorted me out a better quote via online chat.”

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Posted 2 months ago

“very efficient service renewed at an agreed price happy with service from CH5”

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Posted 2 months ago

“Lg3 was very efficient and helpful”

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Posted 2 months ago

“Very efficient service”

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Posted 2 months ago

“PS1 helped me with the cancellation of my father’s car policy after he passed away. She was very sympathetic and helpful and gave me all the information I needed to make this situation as easy as possible in such difficult circumstances. Thank you”

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Posted 2 months ago

“Thanks to ML2 I got a great deal! Wanted to cancel, quote a bit expensive and they came back with a better price. 😊”

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Posted 2 months ago

“Had a great experience with MB1 this morning. We discussed my renewal having found a better price elsewhere. We also looked into alternative products that may suit my needs before sorting out a DD for the new policy. All done in a relaxed, informative and knowledgeable way. A credit to OneCall Customer Services. Thank you.”

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Posted 2 months ago

“KT7 has been super helpful this morning”

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Posted 2 months ago

“Adam was very helpful and the process was very quick and easy.”

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Posted 2 months ago

“MG9 helped me with my cancellation following sale of my bike. Very quick, very easy, and efficiently completed”

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Posted 2 months ago

One Call Insurance is rated 4.6 based on 411,574 reviews