One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,695 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,695 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“KC8 was excellent today. He was courteous, knowledgeable and very helpful.”

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Posted 1 month ago

“EE3 is was really efficient and immediately helped me with my query. Gives me confidence I can get hold of the call centre if we ever need to. Many thanks”

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Posted 1 month ago

“I called one call insurance today to ask if they could review my quote the guy I spoke to was so helpful went above and beyond to sort it for me of which he did gave me a great quote is code name is FF2 and I just lied to say thanks again regards John.”

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Posted 1 month ago

“JC8 customer service today very clear and helpful. Just what I needed and great to be able to speak to someone. Thank you”

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Posted 1 month ago

“Interacted with BG3. Efficiently dealt with, clear information and instruction, issue resolved to satisfaction, no significant sales pressure. To be commended.”

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Posted 1 month ago

“Very happy with service provided by lovely lady in spoke too and resolved my issue. Her code is AP8”

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Posted 1 month ago

“I spoke to three advisors including (two in customer services including AA5) and one in sales. All were very helpful.”

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Posted 1 month ago

“TJ1 was really helpful today and sorted my query fast and efficently”

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Posted 1 month ago

“BB7 took my call, he was very helpful & patient till we managed to sort out, my enquiry thankyou.”

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Posted 1 month ago

“BL1 was very helpful - thank you!”

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Posted 1 month ago

“My call was answered by KRS, she was so profesional and helpfull. She is a credit to your organisation and i wish to thank her for her help in sorting my problem.”

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Posted 1 month ago

“EC4 was very helpful, sadly they could not get a good quote for us. But was great customer service”

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Posted 1 month ago

“Bethany (LG3) was very helpful in updating my new vehicle details on my policy, very helpful and efficient, Thankyou”

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Posted 1 month ago

“There was an error with my policy but after speaking to Rhea ( RB1 ) via the online portal it was all resolved keeping my policy and no claims bonus in place. Thanks again. Deborah.”

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Posted 1 month ago

“BG3 WAS VERY HELPFUL AND DEALT WITH MY ENQUIRY EFFICIENTLY VERY EASY TO USE”

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Posted 1 month ago

“I have spoken to a colleague named as LB3, he was great on the call, explained all of my questions , got me a better deal, and provided an excellent service. I also spoke to Laura who I cut off mid sentence but she was excellent also. Glad I'm staying with you for both my cars. Thank you John Turner”

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Posted 1 month ago

“Franklin FF2 was very helpful with my query with regards to the price increase on my renewal quote..”

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Posted 1 month ago

“SH1 - Very quick at responses and helped me reduce the price of my renewal. Great customer service”

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Posted 1 month ago

“Very helpful with renewal and explanations”

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Posted 1 month ago

“AR2 did an excellent in sorting the issue”

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Posted 1 month ago

One Call Insurance is rated 4.7 based on 447,695 reviews