One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 410,250 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 410,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Chloe quickly confirmed my enquiry thank you!”

Helpful Report

Posted 1 month ago

“Was happy with my renewal quote and was thinking to leave. Having spoken online to advisor - DT9, the quote was rewiew with up to date information from my side, a the quote was reviewed and I was able to get better cover for less money. Advisor DT9 was extremely helpful and efficient. One all is highly recommended.”

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Posted 1 month ago

“Had to wait about 10 min. I was 14th inline. The Lady ' KB2' was very help and sorted out no claim discount problem very quickly. Very please with the service, I don't like live chats as a rule.”

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Posted 1 month ago

“Excellent service great communication”

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Posted 1 month ago

“Took a little time to get to the front of the line. But when there everything was great”

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Posted 1 month ago

“ir2 was a great help with my renewal for my car policy. I was pleased with the information that was given to me.”

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Posted 1 month ago

“Jb6 was very professional and helpful,so much so,I started a new policy :)”

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Posted 1 month ago

“The live chat agent EW2 was supportive and knowledgeable. very professional and willing to help me. Thanks to EW2”

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Posted 1 month ago

“WP1 dealt with the online live chat very well - I needed to make a change to my policy that was not working on the online portal, and Wiktor gave me a decent quote and got the change made in a few minutes Good service all round”

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Posted 1 month ago

“SK3 dealt with my enquiry quickly and gave me reassurance of the details of my renewal.”

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Posted 1 month ago

“RW2, the agent, was very efficient and friendly. Even though I started 17th in the queue it only took 15 mins to progress so don't feel that's over long.”

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Posted 1 month ago

“CH5 was very helpful in discussing renewal invitation and adjusting to suit my needs”

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Posted 1 month ago

“Thank you Chloe for swiftly sorting everything out.”

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Posted 1 month ago

“I dealt with **JB6** Jess who was very helpful & dealt with my query in an efficient and speedy way. Many thanks”

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Posted 1 month ago

“Very good service with ir2 Sorted out my policy quickly and efficiently.”

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Posted 1 month ago

“KB2 was very helpful”

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Posted 1 month ago

“excellent service. WP! was quick and polite everything was sorted in a very efficient manner. Thank you x”

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Posted 1 month ago

“Used the live chat to cancel my policy. PV1 was very efficient, thank you”

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Posted 1 month ago

“very helpfull EW2 sorted out without problem”

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Posted 1 month ago

“Agent PV1 was great in helping us but the journey from purchasing and having to wait for insurance to be verified was not good. Never had this problem before with any motor insurance and needed the certificate instantly to collect new vehicle. Was not notified that the process could take up to 24 hours until after deposit was paid so very misleading.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 410,250 reviews