One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,695 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,695 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AR2 was very helpfully and resolved the issue swiftly”

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Posted 1 month ago

“AS3 very helpful.”

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Posted 1 month ago

“Really caring agent Ben (BH1). Sorted my question out really quickly and without fuss. I recommend!”

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Posted 1 month ago

“I had a successful online chat with Jordan (JE7) to discuss the car insurance renewal quote I received, which was a massive increase on the previous year, when I had not made any claims. Jordan took some info and with the revised information was able to give me a reduced price. I also had the option to make the payment via the online chat so that is all sorted now, ahead of the renewal date. I mentioned to JE7 that it would have been helpful to actually ring up and speak to someone on the phone rather than the online chat. I had telephoned but found that the number was no longer in use and directing me to the online chat. JE7 advised me of the correct number I should have called to discuss renewals and also gave me a number for customer service. All in all, very helpful. I have been with One Call for several years now and they always come out on top for best value, even when checking other companies on comparison sites.”

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Posted 1 month ago

“LN1 (Lawrence) was very clear with his explanations, helpful towards achieving my desired goal (making my renewal quote more competitive), and reassuring (home start breakdown cover is very important!) He clarified everything well, and was very polite. He certainly retained my business as I was certainly considering taking my business elsewhere after my initial renewal quote was £6 higher than it is now (jumping from £22.41 per month to £35.66!) I appreciate the 3 year fixed price too.”

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Posted 1 month ago

“JF3 made it very straightforward to cancel my policy.”

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Posted 1 month ago

“Waited a fair while on the chat line , but a very friendly person SH1 came on the line and sorted out my quiery quickly and to my satisfaction , very good . Thanks”

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Posted 1 month ago

“I contacted One Call today, and I was helped by Co4 Caitlin and she was very helpful in resolved my queries”

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Posted 1 month ago

“New policy price £40 better than original. Why was this not offered at renewal?”

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Posted 1 month ago

“WP1 Quick and efficient which is a welcome surprise as previous has taken much, much long. Thanks”

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Posted 1 month ago

“The insurance was dealt in straight away”

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Posted 1 month ago

“SS9 was so helpful and explained everything the way I understood. Glad she answered my chat”

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Posted 1 month ago

“JF3 was very helpful requoting my renewal and explaining everything”

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Posted 1 month ago

“Renewal was quick and painless, HH2 was great.”

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Posted 1 month ago

“ET1 was amazing and got me a discounted price on my renewal all through using Chat. Thank you”

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Posted 1 month ago

“ET1 was amazing and got me a discounted price on my renewal all through using Chat. Thank you”

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Posted 1 month ago

“Happy, got me a better price on my renewal”

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Posted 1 month ago

“BG3 excellent service, sorted”

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Posted 1 month ago

“"OC3" I had a bit of an awkward request but it was dealt with very professionally and efficiently. All of my questions were answered and although I've changed my car , I won't be changing my insurance company . Very well done excellent customer service .”

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Posted 1 month ago

“Kc8 was extremely helpful and because of him, I renewed both my car and my wife’s car insurance.”

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Posted 1 month ago

One Call Insurance is rated 4.7 based on 447,695 reviews