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One Call Insurance Reviews

4.6 Rating 400,800 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 400,800 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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**JS4** very polite and helpful young lady. Answered my queries.I was very satisfied with the help she gave me , as a result I will be with One Call for another year.
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Posted 1 month ago
Very helpful Call Handler (JR3). Dealt with my change of vehicle quickly and with a good understanding of the subject.
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Posted 1 month ago
ET3. Elisha was very helpful in going through the renewal of my house insurance carefully with me. She was polite, pleasant and effective in clarifying points in my policy. Many thanks.
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Posted 1 month ago
Shame you can’t talk to anybody but the chat portal works fine. Connor was particularly helpful.
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Posted 1 month ago
SF7 was very helpful
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Posted 1 month ago
Great service very helpful and quick Thank you
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Posted 1 month ago
I contacted One Protect through their chat system and the service provided from Lauryn G (LG3) was excellent in terms of looking to really understand my issue and provide a customer-centric response.
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Posted 1 month ago
Had a call this morning with Customer service representative “KT1 – Keira – kt1” and had an overall excellent service with my Home insurance renewal thanks for the help and advice, as a direct result I will be continuing with my cover for another 12 months.
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Posted 1 month ago
Very helpful online chat, straight to the point and didn’t waste my time
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Posted 1 month ago
quick and easy on line chat assistance, very helpful, knowledgable and explained clearly user IS1 is an asset to the company
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Posted 1 month ago
Used the online chat today and was a great experience. Agent AT7 was very professional, patient and polite and resolved my queries quickly. Thanks and will certainly use again 👏🏼👏🏼👏🏼
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Posted 1 month ago
Received excellent customer service from LH6 to change vehicle. Made process very smooth & helpful regarding my questions.
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Posted 1 month ago
All sorted quickly and efficiently so simple
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Posted 1 month ago
Thank you SF7 for your help today.
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Posted 1 month ago
Spoke with LD7 couldn’t of been more helpful 10 out of 10 thank you
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Posted 1 month ago
Excellent service,thanks kt1
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Posted 1 month ago
Difficult to contact in order to cancel policy. Although, once through on LiveChat the agent (SF7) was very polite, efficient and helpful.
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Posted 1 month ago
SF7 VERY HELPFUL
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Posted 1 month ago
IS1 dealt with my policy change very quickly. No complaints.
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Posted 1 month ago
Good customer service and explained all options very well
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Posted 1 month ago
One Call Insurance is rated 4.6 based on 400,800 reviews