One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,763 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,763 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The lady Erica (EK2) WAS SO SO HELPFULL AND GAVE ME A FABULOUS SERVICE. SHE IS SORTING SOMETHING ELSE OUT FOR ME TOMORROW. SHE HAS GONE UP AND BEYOND TO SORT OUT MY PROBLEM, SHE SHOULD GET EMPLOYER OF THE MONTH FOR HER PROFESSIONAL KINDNESS AND KNOWLEDGE. WELL DONE ERICA. X”

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Posted 1 month ago

“ML2 from One Call Insurance was extremely helpful and informative via the online chat facility. She provided clear information to me, and addressed my questions that I had. I can definitely recommend One Call Insurance.”

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Posted 1 month ago

“42nd in first queue then transferred and was 12th in that one so long waiting time. Chatted with SK3 all queries sorted with no pressure to commit. Many thanks”

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Posted 1 month ago

“Le6 helped me with my insurance today. Great service. Efficient and friendly. Thanks”

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Posted 1 month ago

“Steve SS9 was very helpful thank you”

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Posted 1 month ago

“Have been speaking to sf7, who was polite and professional, I will be using One call again in the future,”

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Posted 1 month ago

“Had to make a change to policy via live chat. JF3 was efficient and make the changes quickly. So easy to use!”

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Posted 1 month ago

“Username Jg4 A fast no fuss cancellation process make all the better but the live chat operator.”

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Posted 1 month ago

“Great and efficient service from ML2”

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Posted 1 month ago

“Call handler very helpful Thankyou”

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Posted 1 month ago

“SK3 excellent customer service. Very quick to respond and any problems or changes sorted very quickly.”

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Posted 1 month ago

“ML2 - Megan was really helpful and got me a competitive renewal quote when I was ready to cancel.”

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Posted 1 month ago

“AJ1 dealt with my numerous queries helpfully and patiently to ensure I got the best renewal that was right for my requirements. Excellent customer service.”

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Posted 1 month ago

“AJ1 dealt with my numerous queries helpfully and patiently to ensure I got the best renewal that was right for my requirements. Excellent customer service.”

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Posted 1 month ago

“ET3 efficient, informative and pleasant.”

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Posted 1 month ago

“SK3, spoke to Sian, who was very helpful with my query and got me a much better renewal price from the one previously offered”

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Posted 1 month ago

“I have complicated insurance needs, as my property is part residential, part commercial. Customer Service agent AE1 provided excellent service, and efficiently sorted it for me. Helpful, friendly and competent, I honestly couldn't have asked for more. Thank you, One Call!”

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Posted 1 month ago

“Extremely helpful, sorted out the change of address and new renewal quote efficiently and with goo communication.”

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Posted 1 month ago

“was very helpful in my in query.”

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Posted 1 month ago

“My chat with agent AR6 was very good indeed. I am nearing90 years and not very adept with modern technology but she was most patient and courteous and did everything possible to help me”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 400,763 reviews