One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 410,207 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 410,207 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very quick and helpful Agent vh3”

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Posted 1 month ago

“Thanks for being helpful in cancelling my policy”

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Posted 1 month ago

“I needed to change a detail on my insurance renewal. I dealt with agent ad8, who dealt with it quickly and efficiently.”

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Posted 1 month ago

“Helpful live chat with Jordan to review my auto renewal insurance price. Managed to get this revised to be more competitive to other quotes received. Jordan was thorough and explained everything.”

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Posted 1 month ago

“Vienna was very helpful”

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Posted 1 month ago

“Very helpful great customer service couldn’t ask for much more”

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Posted 1 month ago

“just had a good chat with **JB6** about my renewal price and she came back with a much better price. very patient and helpful . i had few questions which she helped answer. thank you **JB6**”

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Posted 1 month ago

“I spoke to agent cr3 and she was so helpful extremely polite and proffesional and resolved my enquiry very quickly and efficiently Very happy with the service I received thank you so much”

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Posted 1 month ago

“Always such a helpful service, I have just had help from VH3 and she was so quick with the help! No faults at all, I’ve been with one call for years now and I’ll never change companies! Thanks again!”

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Posted 1 month ago

“OC3. Oliver was really helpful in managing the change to my policy to a different car. Thank you”

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Posted 1 month ago

“Quick service and helpfull from LB3”

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Posted 1 month ago

“Jade conversation with JB6 who was very very helpful thank you again excellent service 👍👍”

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Posted 1 month ago

“Hi I had some queries re motor insurance and spoke to Lydia user name LB3 and she was extermely helpful , knowledgable and professional. Answering all my qustions quickly and updating me and with sound advice.”

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Posted 1 month ago

“Excellent service received by LB3 - thank you so much. You were very efficient and our chat resulted in me renewing my policy very easily with you 😊 it is one of my biggest pet hates, insurance renewals but you made it so easy”

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Posted 1 month ago

“Customer service via chat it very good. I contacted them to discuss my renewal. CE4 was very clear and helpful. Renewal is automatic and you have to contact them to cancel, but with the chat it is easy + that allows you to discuss with them and in my case they found a good deal.”

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Posted 1 month ago

“Really easy to change my policy today (with a new vehicle). LB3 was very helpful and efficient.”

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Posted 1 month ago

“KB2 was fast and efficient at sorting my enquiry.”

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Posted 1 month ago

“EW2 did a great job in instantly dealing with my enquiries. 👍🏼”

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Posted 1 month ago

“KL4. Kia was really friendly and helpful on my renewal as I could get cheaper cover but she did her utmost to get close so I went with that”

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Posted 1 month ago

“Very helpful and professional”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 410,207 reviews