One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 410,207 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 410,207 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My reference for Elisha the advisor whom I spoke to today over the telephone when I called, is, **ET3** I was very happy with the help from Elisha, one call advisor that dealt with my claim today about home contents insurance.”

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Posted 1 month ago

“Joshua was really helpful he explained everything in detail.”

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Posted 1 month ago

“Joshua, username JC8, was very helpful when I needed to change my policy to add my 17 year old. He explained everything clearly and emailed the info through promptly.”

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Posted 1 month ago

“was dealing with ET3..........fantastic service and my handler ET3 was very patient and superb...”

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Posted 1 month ago

“JE 3 was amazing today, he found me a price that was right for me with all the benifit in that another company was offering at the same price as them too, he helped me to understand the policy and allowed me time to read and ask questions, which was fantastic. I can't thank him enough for his help today and the fact that I get to stay with one call is a bonus for us all. Thanks JE3.”

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Posted 1 month ago

“Very helpful, want to assist you in whatever way they can 5* service”

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Posted 1 month ago

“CR3 answered my question immediately, thank you”

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Posted 1 month ago

“Very good service by AC5. Thank you for making everything easy”

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Posted 1 month ago

“WP1 very helpful”

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Posted 1 month ago

“JE3 was very helpful and quick at responding”

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Posted 1 month ago

“A very good online experience with vh3 Knowledgable and helpful”

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Posted 1 month ago

““KB2” Great help and sorted my problem straight away. Couldn’t have been any more helpful thanks again.”

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Posted 1 month ago

“Helpful and friendly dealt with my query immediately and efficiently”

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Posted 1 month ago

“Excellent service on the chat today the agent sorted everything f out for me in a professional manner”

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Posted 1 month ago

“Jb6 - She was so very helpful! I was able to solve my issues straight away and she was very knowledgeable. Its nice to be able to speak to a human these days!”

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Posted 1 month ago

“TS4 was very helpful and was very fast with sorting out my issue thankyou!”

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Posted 1 month ago

“JB6 - Made life easy on a miserable sunday afternoon, the dreaded car insurance change over for a new vehicle. Competitive Rate, Easy transfer along with clear information. Thank you!”

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Posted 1 month ago

“I’m very happy with the service today all questions answered quickly AI1”

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Posted 1 month ago

“Easy to use portal chat was easy to use and did exactly what I wanted”

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Posted 1 month ago

“Just joined as a customer, had a query, contacted chat on a Sunday, expecting it to take ages and resolved in minutes. Thanks so much KB2 (Kirsten) was great !”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 410,207 reviews